Toy Barn

Purchased my first civic hatchback and couldn’t be more satisfied. The service at this place was AMAZING!!! I work in Ashland KY and Toy Barn is located 2 1/2 hours away. I didn’t get off work until 5, so satisfied. The service at this place was AMAZING!!! I work in Ashland KY and Toy Barn is located 2 1/2 hours away. I didn’t get off work until 5, so I got there after closing, but Chris Scott waited till I got there even after hours. The car was cleaned inside and out. The service at this dealership is like no other!!! I highly recommend!!! And ask for Chris Scott!! Thank you again for a great experience and will be recommending to all friends and family. More

I worked with Pavel Mikhaylyuk throughout the process and he was the best ! He made the whole process for me quick and easy which was especially valuable as I was an out of town buyer. From selection to te he was the best ! He made the whole process for me quick and easy which was especially valuable as I was an out of town buyer. From selection to test drive to delivery of the car to my home Pavel exceeded my every need. More

Great selection and great service. Responsive to my questions and helpful through the transaction. questions and helpful through the transaction. More

Ipurchased a 2014 Audi RS 5 Convertible in May. I worked with Pavel Mikhaylyuk. He was one of the nicest sales people I ever met. He was very polite and professional. I would highly recommend him and Toy with Pavel Mikhaylyuk. He was one of the nicest sales people I ever met. He was very polite and professional. I would highly recommend him and Toy Barn if you are looking for a car. More

Sold 2019 Ford Mustang, Bullitt Edition for good price. Mitchell, sales advisor, is friendly, courteous and professional. Toy Barn made the transaction very pleasant. They also have a great select price. Mitchell, sales advisor, is friendly, courteous and professional. Toy Barn made the transaction very pleasant. They also have a great selection of high quality vehicles at competitive prices. More

Pavel was professional and kept me up to date on the status of the delivery of the car. I would recommend him to a friend. status of the delivery of the car. I would recommend him to a friend. More

Amazing service from Greg and finance I highly recommend them them More

Salespeople don't even know the price of the inventory they are selling so be careful and get the price up front. they are selling so be careful and get the price up front. More

Purchases a Corvette C7 from the Toy barn on 6/19. I live about 4 hours north, so I was skeptical about buying from a dealer so far away. I worked with Pavel Mikhaylyuk and had a great experience. I w live about 4 hours north, so I was skeptical about buying from a dealer so far away. I worked with Pavel Mikhaylyuk and had a great experience. I would work with him again without hesitation. Everything was up front and honest, first class all the way. I even drove the 4 hours vs getting a home delivery - totally worth the trip. That place is like Disney land for adults :-). Thanks Pavel! More

I purchased a 49 Chevy Pickup from out of town and went to toy barn to see if they could look the truck over and to do a couple of things on the truck. I was told by the service manager that they were a fu to toy barn to see if they could look the truck over and to do a couple of things on the truck. I was told by the service manager that they were a full service garage that could take care of anything on my truck. I tool the truck there on January 12th and said I wasn’t in a hurry since it was winter which was my first mistake. I go in one day to check on the truck and found out the manager was let go so now I’m dealing with manager 2. I told manager 2 that I was given a price and did not want to go over the price which he said ok. A few weeks later I go in and manager 2 has been let go so now I’m on manager 3. I got with him to explain my agreements with the previous managers so he was aware of the situation. To make a long story short I went in on June 15th and they told me the wiring was an issue and there was nothing they could do so I would need to have it towed because they were not able to get it running. I found a place to take it so I had to pay up to toy barn which I did not agree with the bill. I had someone pick my truck up and take it to there repair shop and immediately was told the starter was wrong and a cheap starter that would not turn over the engine to get it running. The wiring they had done was wrong and they thought my bill was outrageous. I was told they were full service but obviously not for my kind of vehicle and I should of been told that from day one. Toy barn has had a lot of turnover with employees and I do not feel I should of had to suffer because of that. It not only takes a lot of money to buy a vehicle there but the service area is not up to par. I was told it was not there forte to do wiring so what do they do if one of there vehicles has a wiring issue. I should have involved the owner but I didn’t because I know how it would of ended. I had taken other vehicles there in the past but will never go back and I have told my story to quite a few who will not go back for service. More