Townsend Sales and Services, Inc.

Nearly perfect transaction We just test drove and purchased a 2020 Ford Escape AWD Hybrid this weekend. Couldn't quite give 5 stars because we had to "haggle" a bit more than ex We just test drove and purchased a 2020 Ford Escape AWD Hybrid this weekend. Couldn't quite give 5 stars because we had to "haggle" a bit more than expected based on our initial discussion, and a slight miscommunication with finance required the need for two checks rather than one to complete the transaction. We absolutely give 5 stars to our salesperson Tyler Paul. He is pleasant, professional, knowledgeable about his vehicles inside and out, dealt with our insurance agency despite their system changes that delayed the registration, and kept in close communication with us throughout. Tyler was recommended to us by two friends who purchased cars from him, and we would recommend him to others with no hesitation. More

We have been comming to Townsend Ford since 1985. To date my family has purchased a total of 14 vehicles. They always have the vehicles with popular options, and you are treated like family. my family has purchased a total of 14 vehicles. They always have the vehicles with popular options, and you are treated like family. More

Very pleased with the dealership, especially Robyn. We love our Ford Escape Titanium. The MPG is better than suggested. Great ride. Great to drive. Love it!!! love our Ford Escape Titanium. The MPG is better than suggested. Great ride. Great to drive. Love it!!! More

"Very good customer service" Very good customer service from Deb and the service department as always. It was our first service on our new 2020 F-150 and was don Very good customer service from Deb and the service department as always. It was our first service on our new 2020 F-150 and was done in timely fashion. More

Great deals fabulous wheels Have dealt with this dealer for over 40 years. they stock almost every model a man can dream about. I have always found what I was looking for and mor Have dealt with this dealer for over 40 years. they stock almost every model a man can dream about. I have always found what I was looking for and more. If your looking for great deals and service this is the dealer More

I would like to give a big Thank you to Deb and the service dept at Townsend Ford. When I need a truck repaired fast. This is the pl;ace top send them to. Great service and upfront pricing. I would a service dept at Townsend Ford. When I need a truck repaired fast. This is the pl;ace top send them to. Great service and upfront pricing. I would also like to Thank Jack C for the great service on our new trucks we bought this year. They have won our repeat business for there hard work and great service. More

I have been serving my truck at Townsend since I bought it in 2014. I travel almost 2 hours each way to go there. The people are great along with there service it in 2014. I travel almost 2 hours each way to go there. The people are great along with there service More

Quick Service I was able to have my Explorer serviced very quickly. They noted some other items that needed to be repaired and I knew about. I had some wiper and I was able to have my Explorer serviced very quickly. They noted some other items that needed to be repaired and I knew about. I had some wiper and they put them on my car free of charge. Told me about some other services that are recommended and said I could plan on those in the future. Very pleasant and in these times very helpful at keeping separate. More

Good service at a fair price. Friendly, knowlegable staff. I have been a customer of Townsend Ford for over 15 years. Their service department is a big reason I've been a customer that long. I've always had qu I have been a customer of Townsend Ford for over 15 years. Their service department is a big reason I've been a customer that long. I've always had quality work done on my vehicles for a fair price. The service department tells me when something needs to be replaced now, and what will need some attention later on. The staff is friendly and knowledgeable. They're just has happy to service a 15 year old vehicle as a 3 year old vehicle, unlike my experience with a different local Ford dealer. More

No pressure Had a wonderful salesperson who showed us everything in our price range..Answered all of our questions..After the easy loan arrangements she went ov Had a wonderful salesperson who showed us everything in our price range..Answered all of our questions..After the easy loan arrangements she went over every feature of the car that we chose. Will definitely return for our next vehicle..We dealt with Robyn.(But everyone was friendly) More