Towne Toyota

Towne Toyota The service team at Towne Toyota are great and super accommodating I would never go anywhere else for service! I recently purchased my third toyota, I The service team at Towne Toyota are great and super accommodating I would never go anywhere else for service! I recently purchased my third toyota, I wouldn't service or purchase anywhere else! More

Horrible service! Dishonest people! We had our car serviced and asked for a tire rotation. We have heard that this dealer is very dishonest with customers so we made some marks on the ti We had our car serviced and asked for a tire rotation. We have heard that this dealer is very dishonest with customers so we made some marks on the tires. When we were told that the service was done, we asked to see the car before paying but found the tire rotation was never done. Then we confronted the dealer with our evidence. Out of embarrassment, they gave a free tire rotation. DO NOT go to this dealer for any service! More

Lisa takes great care of you and is a pleasure I have leased or purchased at least seven vehicles from Towne Toyota. Ever since Lisa has been in service my experience there has been great. I have leased or purchased at least seven vehicles from Towne Toyota. Ever since Lisa has been in service my experience there has been great. More

Not Your Typical Pressure Sell It was a pleasant surprise to meet Josh Wolfson, whose friendly, accommodating style really made the process of flipping our lease a breeze. Within 3 It was a pleasant surprise to meet Josh Wolfson, whose friendly, accommodating style really made the process of flipping our lease a breeze. Within 3 days, we had a comparable vehicle at a comparable lease rate ... no stress, no pressure. Kudos to Towne Toyota and particularly to Josh for understanding how to treat a customer right. We'll definitely be back. More

Excellent experience Josh Wolfson was responsive and knowledgeable. I recommend him if anyone is looking for a Toyota, and will certainly use him again if I need another Josh Wolfson was responsive and knowledgeable. I recommend him if anyone is looking for a Toyota, and will certainly use him again if I need another car in the future. I also dealt with the service department a couple weeks after the car sale-- they also were friendly and helpful on a very busy weekend day. More

LOL My Experience was the second worse What a joke of an organization. We have bought several Toyota's from Towne Toyota of Ledgewood over our lifetime. Not sure what has changed but they h What a joke of an organization. We have bought several Toyota's from Towne Toyota of Ledgewood over our lifetime. Not sure what has changed but they have become very unprofessional. The worse experience was at Toyota of Newton. We bought a car from Prestige Toyota. Neither Ledgewood nor Newton will ever get our business again, mine & from my family. More

a bunch of thieves. do not ever bring your car here for service. EVER! they stole money out of my car that i know with out a doubt was there. When I called to talk to man do not ever bring your car here for service. EVER! they stole money out of my car that i know with out a doubt was there. When I called to talk to management they blew off my concern and said there is nothing they can do. I will never bring my car there again. More

Horrible customer service I was a potential customer interested in a car being sold by towne Toyota via Facebook . When asking questions salesmen David decker thought it would I was a potential customer interested in a car being sold by towne Toyota via Facebook . When asking questions salesmen David decker thought it would be professional to curse and turn people away by calling them trolls. I for one will never do busisness with towne Toyota again. More

Stay Away! STAY AWAY AT ALL COSTS! Never been treated so poorly or been so disrespected before! Normally, I never write things like this, but they sent me over t STAY AWAY AT ALL COSTS! Never been treated so poorly or been so disrespected before! Normally, I never write things like this, but they sent me over the edge. When I went to lease a new car, I planned on trading in my old car as a down payment. My sales person took my keys to inspect the car, and I thought nothing of it. After being at the dealership for hours, I realized I was running late for an appointment, so I asked for my keys back and told the sales rep I'd be in the next day. He REFUSED to give my car keys back! It doesn't stop there either! I was involved in a car accident and had called their roadside assistance for a tow. After being told that they would accept the car, even though they couldn't personally do the repair, they refused it! They then continued to instruct the tow driver to take the car to Toyota of Morristown and that they would accept it. NOPE. They didn't want it either. They accumulated $600+ in tow charges and refuse any responsibility on their end! I had my number taken down and received no calls for 6+ hours from them. They actually LAUGHED at me! They talked down to me, they treated me as an inconvenience, gave me attitude and more! They have no idea what customer service is. The only star there is Lisa in their service center. Other than that, avoid them at all costs. STAY AWAY! More

Sales and Service excellance This is my fifth visit to this dealership this year. I love automobiles and they are my toys and used for practicality as well. This Toyota dealership This is my fifth visit to this dealership this year. I love automobiles and they are my toys and used for practicality as well. This Toyota dealership listens and performs better than any I have ever dealt with. It is amazing how supportive and helpful both the sales and service department has been to me. I hold my reputation dear and I have been willing to recommend folks for service and sales and have had many thank you a for referring folks to this dealer. I am writing this message because I had given up with dealers in the past, and they deserve the reward of me finding an avenue to say thank you. JOB WELL DONE! Yep, we bought another one today and thank you Towne Toyota. I stopped buying Lexus because your treatment is better! More