
Towne Toyota
Ledgewood, NJ
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Excellent customer service, very professional. Everyone was very welcoming and the service was excellent I would highly recommend this dealership to anyone.... customer service, very professional. Everyone was very welcoming and the service was excellent I would highly recommend this dealership to anyone...... the price of the car was very reasonable More
Took money for sales tax and registration and doc fees. They collected money for sales tax, registration and doc fees. They did NOT send money to the state or perform the work of registration. My temp tags They collected money for sales tax, registration and doc fees. They did NOT send money to the state or perform the work of registration. My temp tags expired over a week ago and I still do not have my plates or registration. I have made several calls, they will not return my calls. Spoke with Mgr (I think his name is Rich) several times. He says he will look into it and get back with me. Have not heard from him in over a week. My temp tags have been expired for 8 days. More
Buying Experience Dave Decker ... excellent salesman Knows his preowned and new inventory. Has years of experience and knows how to put the customers needs first. Give Dave Decker ... excellent salesman Knows his preowned and new inventory. Has years of experience and knows how to put the customers needs first. Give the man a raise. More
Advise fast service very courteous I was very happy with my oil change and the advice I got for the things that need to be done within the time limits and they were very courteous and I was very happy with my oil change and the advice I got for the things that need to be done within the time limits and they were very courteous and it was just an overall good experience More
Satisfied Sienna Owner Towne Toyota and Fred D were great to work with. The vehicle was a good price and they worked with me to complete the sale quickly. Towne Toyota and Fred D were great to work with. The vehicle was a good price and they worked with me to complete the sale quickly. More
Great service I have been driving my present Toyota Rav4 for about ten years. I have all of my service done at this dealership. I always deal with Dave Durnal, H I have been driving my present Toyota Rav4 for about ten years. I have all of my service done at this dealership. I always deal with Dave Durnal, He is knowledgeable, friendly, and gives excellent customer service. The technicians do a great job. I have not had any problems with the repairs they have done on my car. I have confidence in this dealership. More
Excellent experience Very nice dealership with helpful staff. Tony Bessinia is one of the best sales people we have ever dealt with. He went above and beyond to make sur Very nice dealership with helpful staff. Tony Bessinia is one of the best sales people we have ever dealt with. He went above and beyond to make sure we got what we wanted and explained everything to us. Highly recommend buying a car from him! More
Awesome experience! Tony was awesome. I was so nervous leaving my old car behind. So many memories with my sweet golden retriever in that 2007 Yaris! But Tony was so acc Tony was awesome. I was so nervous leaving my old car behind. So many memories with my sweet golden retriever in that 2007 Yaris! But Tony was so accommodating and just made it so easy! He took the time to show me all the bells and whistles and even called to make sure I know to come in or call if I have any questions! Great car buying experience! More
Best Service! 2015 Camry I paid a visit most recently with Towne Toyota and I must say I really enjoyed my experience with service department. Eric went out of his way to acc I paid a visit most recently with Towne Toyota and I must say I really enjoyed my experience with service department. Eric went out of his way to accommodate me. Overall outstanding service! More
THEY DO NOT KNOW WHAT THEY ARE DOING!!!!! THEY DON'T CARE! They talk the talk....but they don't know anything they should have known about a problem I've had for a year. Then they just ignore me and just said They talk the talk....but they don't know anything they should have known about a problem I've had for a year. Then they just ignore me and just said they could not do anything for me. They don't care about your customer satisfaction. They are the worst "Service Dept" ever. They really do need to be trained from the beginning. Thanks for NOTHING Town Toyota, but rest assure, I will never use your service dept again and never will buy a Toyota again. I already turned several people away from buying a Toyota and will always let everyone know my story. Thanks again and I believe in Karma........ More