Towne Toyota
Ledgewood, NJ
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Our review for service with Duvan and Janalys We were at Towne Toyota dealership last week and had an excellent service from both Duvan and Janalys. We were able to get the car we wanted with grea We were at Towne Toyota dealership last week and had an excellent service from both Duvan and Janalys. We were able to get the car we wanted with great price and no hassle at all. They’re both very professional and friendly and we highly recommend their service and business. Thank you More
Although I did not buy car from Towne Toyota, I am writing this review because of how Marco Kalov helped me with my search related to Rav4. I was looking for RAV4 Hybrid XSE. I used True Car to search writing this review because of how Marco Kalov helped me with my search related to Rav4. I was looking for RAV4 Hybrid XSE. I used True Car to search the car. It was my first time using it and overlooked the True Car Price expiry. When Marco quoted a different price in person I got a little annoyed. But Marco remained courteous and explained why price was different. He then ran some numbers to come up with an estimated monthly payment. I told him that I am looking at few other cars and need a couple of days. He followed up in two days to check. Based on my online research and in person estimates, Marco's offer was the best. However, I ended up getting an Acura RDX instead. Had I bought a RAV4 it would have been from Towne Toyota. I would like to thank Marco for his time and help. More
I went to Towne Toyota with my husband. He was looking I went to Towne Toyota with my husband. He was looking for a Tacoma and we found the car we were looking for!! Our sales person was Iann Gonzales. H I went to Towne Toyota with my husband. He was looking for a Tacoma and we found the car we were looking for!! Our sales person was Iann Gonzales. He was very helpful, professional, friendly and respectful. My husband and I both loved our first time experience at the Towne Toyota and thanks to Iann, we will definitely go back. Go to Iann for your next vehicle! You won’t be disappointed he was phenomenal. More
Over priced and created additional damage Had a problem with my Tacoma and arranged for Towne Toyota to diagnose and repair it. Used them because they were able to schedule the repair quickly Had a problem with my Tacoma and arranged for Towne Toyota to diagnose and repair it. Used them because they were able to schedule the repair quickly and I needed the vehicle for work. Dropped the truck off and received a call back that day advising the repair would cost about $3000. Normally parts and install would be about 1/2 that price from another repair shop. Told them to go ahead because I needed the vehicle and didn't have time to arrange another service agency. Received a call the next day advising they had vehicle partially apart but would have to cut out another part at additional $300 charge because the couldn't get part loose due to rusted bolts. Vehicle was finally repaired and taken home. After driving vehicle another couple of months found they had punctured the cv boots on both front axles while in shop[ and boots were leaking grease! Highly recommend you avoid this dealer! More
Professional, helpful, knowledgable. courteous Went in to look at new cars on a rainy day. Shown all cars available. Took a test drive in a car that met all our needs, Gary did a comprehensive t Went in to look at new cars on a rainy day. Shown all cars available. Took a test drive in a car that met all our needs, Gary did a comprehensive training on all the features and we decided to purchase the car. Thanks Toyota and specifically Gary Thompson. More
I now appreciate the "e" for easy. Leased a 2020 Camry through the Costco program and dealt with Fred the Costco representative at Towne Toyota. The whole experience was straight forwar Leased a 2020 Camry through the Costco program and dealt with Fred the Costco representative at Towne Toyota. The whole experience was straight forward and "easy". Fred explained how the Costco program worked and was very knowledgeable and professional. We are very happy with Costco, Towne Toyota, and the new vehicle. More
Went for a air bag recall Recall work no issue other than a lost 7 hours, but backup camera with no prior issues mysteriously intermittent thereafter, returned to determine cam Recall work no issue other than a lost 7 hours, but backup camera with no prior issues mysteriously intermittent thereafter, returned to determine camera issue (refused $400 diagnosis) and again mysteriously one year old battery with no prior hint of an issue died...coincidence or ?...your call but they’ve seen the last of me. More
Fast, honest and efficient I just bought my second vehicle from Towne Toyota, even thought there is another dealership closer (which I will not mention). This dealership honor I just bought my second vehicle from Towne Toyota, even thought there is another dealership closer (which I will not mention). This dealership honors the negotiated price, doesn’t try any unnecessary add-ons and doesn’t waste your time. Now that they’ve upgraded their service department I will also use it to take care of my new vehicle. More
Bought a used Toyota I was in need of a new car. My old one, a 2005 Avalon, was wearing down. I met Salesman Gary Thompson and we discussed leasing and a purchase. I'm I was in need of a new car. My old one, a 2005 Avalon, was wearing down. I met Salesman Gary Thompson and we discussed leasing and a purchase. I'm more comfortable with purchasing and Gary had a nice 2014 Avalon on the lot. We negotiated a price and Gary met my price. Furthermore, after negotiation, he brought the car over to the service department, at my request, for buffing out some minor blemishes. Gary was fair and honest and it was a very easy, businesslike experience. I am very satisfied. I would recommend anyone interested in buying a car to see Gary. More