Towne Toyota | Page 32

My family has purchased several cars from this dealer, so I figured I would join them. The process went smoothly. David Deckor was very friendly and easy to work with. My needs and wants were heard and li I figured I would join them. The process went smoothly. David Deckor was very friendly and easy to work with. My needs and wants were heard and listened to. I would recommend this dealership to anyone and they definitely will have return business from me! More

I strongly recommend this Dealer to whoever wish to buy a car. I had pleasent experience with my purchase, they have very experienced sales people and understand customer needs and advice various option on t car. I had pleasent experience with my purchase, they have very experienced sales people and understand customer needs and advice various option on the cars and other options with purchase. More

I was at the dealership on 9/24/2011 around 11:30 am with my two young kids and my wife.We took a 45 mile ride to get to the dealership looking for better deal on 2011 toyota prius,since we was constantly pr my two young kids and my wife.We took a 45 mile ride to get to the dealership looking for better deal on 2011 toyota prius,since we was constantly pressured by the sales people over the phone and through the e-mail.Any how,after the test drive i offer them the price that i was going to spend on the car.Finally they accept our offer,and proceed with the finance paper work.After few minutes later, they said they cannot accept our offer---eventhough i had a perfect credit score of 780.The reason they said,one of the manager mistakenly accept our offer.Although,we spend around 4 hrs,for nothing--wasted our precious time---totally disappointed with this dealer ship.It seems like they dont care about the time,eventhough they said over the phone that you won,t be dissappointed.Totally bad experience at this dealer ship.They are not going to get my or our family members business. More

I love Towne Toyota! I am seriously not exaggerating about the awesome customer service and awareness at Towne Toyota of Ledgewood. I want to stress the fact that the sales team was super professional about the awesome customer service and awareness at Towne Toyota of Ledgewood. I want to stress the fact that the sales team was super professional and attentive to my needs. I was not pressured at all. I will be spreading the word about this dealership. More

After visiting 5 other car dealerships, we were quite happy that our final visit was to Towne Toyota in Ledgewood. From the moment you walk in the door, you are treated with friendly smiles and respect happy that our final visit was to Towne Toyota in Ledgewood. From the moment you walk in the door, you are treated with friendly smiles and respect from all employees you come in contact with. Nothing will send me back out a door from any type of vendor than an agressive salesperson. Spencer Koenig was helpful and personable and anxious to please without making us feel we were being "duped." When we asked questions he wasn't sure of or needed approval from his manager, Rich Freeman was there to assure us of any further concerns we might have. When a salesperson knows they have a quality product, they don't have to be aggressive because they believe in their product and that is what we found with Spencer Koenig and Rich Freeman. We ended up buying a RAV 4 and are very happy with our final choice. Even after the papers were signed and the sale confirmed, the help continued. My husband who will be the main driver had many questions about the syncing of his cell phone as well as the Sirius radio and Navigation operations. Jamie helped him with the cell phone and the people in the maintenance department were also very helpful and "patient" making everything user friendly. We will definitely refer our friends to Town Toyota in Ledgewood and to Spencer and Rich specifically. Thank you to all who played a part in giving us the confidence that we made the right choice. We'll be back when it's time for me to get a new car! More

David Decker and the whole team were wonderful! Love my new Toyota Rav. Walked in and got a great deal and bought it. Drove out of lot very happy! new Toyota Rav. Walked in and got a great deal and bought it. Drove out of lot very happy! More

Mike and John did all they could to meet the price I wanted to spend. they were honest and up front. Their service department has been outstanding so far. This is my first Toyota and I am extremely hap wanted to spend. they were honest and up front. Their service department has been outstanding so far. This is my first Toyota and I am extremely happy and glad I went with Toyota out of the cars I was looking at. Kate Andre Looking at your optional down below... I had all that information before I went.. I did my homework. I also did not by right away. I came back a few days later after I did some more homework... More

Spencer was a pleasure to work with he was friendly and enthusiastic. He understood just what I was looking for, he followed up when he said he would. I will recommend him to friends and family members. enthusiastic. He understood just what I was looking for, he followed up when he said he would. I will recommend him to friends and family members. More

Dave was very laid back-not pushy like most car sales people.He went with us while we test drove the van-enjoyed the second seat. We were sold on the van from the get go.After some up and down about the people.He went with us while we test drove the van-enjoyed the second seat. We were sold on the van from the get go.After some up and down about the price-it was a sale-we took it home that very day. Thank you for your honesty Dave. The Millers More

I came in with a question about a recall and Jamie helped answer my questions that I had since the paper I got in the mail gave a bad explanation. She was very friendly and helpful and answered my questions answer my questions that I had since the paper I got in the mail gave a bad explanation. She was very friendly and helpful and answered my questions in their entirety. Thanks for the help!! A+ More