Towne Toyota
Ledgewood, NJ
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From the time my husband and I walked into the dealership to the time we drove away in our new Yaris to the followup calls, we cannot say enough about the high quality of the customer service. They really li to the time we drove away in our new Yaris to the followup calls, we cannot say enough about the high quality of the customer service. They really listened to our reason for buying a new car, then put us in the perfect vehicle to meet those requirements. We are extremely happy with our purchase and would recommend Towne Toyota to anyone we know who is looking for a new vehicle. We have owned two Toyotas in the past and loved each one, so it was a natural for us to go back to this manufacturer...the employees at Towne Toyota made it a perfect match. Thank you! More
Low stress, very professional, treated us well from the outset. We were surprised by how great these folks were. We hadn't intended to purchase a vehicle, yet we did and are, currently, very pleased. outset. We were surprised by how great these folks were. We hadn't intended to purchase a vehicle, yet we did and are, currently, very pleased. More
Our sales person, Mat, was the BEST sales person I have EVER dealt with. I have bought many cars over the years and he was heads and shoulders above any other sales rep. that I have dealt with. Working wit EVER dealt with. I have bought many cars over the years and he was heads and shoulders above any other sales rep. that I have dealt with. Working with him on purchasing our car (RAV4) was a real pleasure. He was very knowledgeable about all aspects of his job. He was very personable, professional, courteous and helpful. He took all the time with me that I needed. I never felt rushed or pushed. He knew his merchandise perfectly and was able to answer any question I asked him with ease and accuracy. Dealing with him was a great experience and I would highly recommend him to any friends or family looking to purchase a car. My positive experience working with Mat will bring me back to your dealership again next time I need a car. I could not have asked for a better car buying experience. Thank you Mat, EXCELLENT job. With respect to the dealership itself: This is my first time dealing with them so my experience so far is limited to my dealings with Mat last night when we purchased our new car. My initial impressions were that that the dealership was clean and attractive. I liked the comfort of the waiting room (the seats, TV, coffee). The receptionist and the finance person dealt with us professionally and courteously. We felt the dealership gave us a very fair price. Overall it was an excellent buying experience. More
We had a great experience at Towne Toyota purchasing a certified pre-owned Rav4. They were very accommodating during the negotiation process and were willing to do what it took (within reason of course!) certified pre-owned Rav4. They were very accommodating during the negotiation process and were willing to do what it took (within reason of course!) to sell their vehicle. It was a win-win situation for everybody and we were able to leave with the car that day! More
Your sales team was very helpful in helping me find a new car. After a week-long stress headache, Dave's assistance helped make this purchase stress-free. Frank was wonderful and took all my concerns into co car. After a week-long stress headache, Dave's assistance helped make this purchase stress-free. Frank was wonderful and took all my concerns into consideration when working on my financing. This is the second toyota my family has purchased from this dealership and I would most definitely recommend them in the future. Thanks Dave and Frank! More
Dave was easy to deal with and pleasant. He didn't play games or run back and forth to his manager. Once I decided I wanted the car our negotiations and the sale took not much more than an hour. games or run back and forth to his manager. Once I decided I wanted the car our negotiations and the sale took not much more than an hour. More
Me and my boyfriend came in on a Saturday to take a look at a car for myself. The experience at Towne Toyota was beyond amazing and we decided to buy the car that same day !!! Charmaine gave us excellent se at a car for myself. The experience at Towne Toyota was beyond amazing and we decided to buy the car that same day !!! Charmaine gave us excellent service !!! Everyone from the Manager, other employees, and the receptionist were extremely kind. The waiting room was comfortable and extremely nice. My boyfriend got his toyota there 2 years ago and he says the service at Towne Toyota gets better and better every year. i would recommend everyone to buy a Toyota at Towne Toyota! My experience was excellent and i walked out extremely happy my car. More
Since the very first moment I met Matthiew I knew something positive should come out. Matt introduced me to Prius concept in very professional way and facilitated first drive test. We had multiple c something positive should come out. Matt introduced me to Prius concept in very professional way and facilitated first drive test. We had multiple conversations about possible packages, trim levels and even financing options. Matt went above and beyond to get us (me and my wife Elizabeth) model exactly the way we wanted. We didn't feel under pressure even for a moment. Entire presentation and sales process was very pleasant and rewarding experience. Ledgewood location didn't have the exact color, which was our primary choice but Matt was able to locate the car and secure transfer from outher location in a timely manner. Everything happened according to our agreements. The car was delivered before the end of the month and we were able to sign all necessary papers and close any open issue with a smile. I've been with Toyota since 1997 and thanks to guys like Matt I will stick much longer. Let's the fun begin, let's drive Prius.... At the end of 2011 maybe it's about the time to try something new and fresh. More
My family has purchased several cars from this dealer, so I figured I would join them. The process went smoothly. David Deckor was very friendly and easy to work with. My needs and wants were heard and li I figured I would join them. The process went smoothly. David Deckor was very friendly and easy to work with. My needs and wants were heard and listened to. I would recommend this dealership to anyone and they definitely will have return business from me! More
I strongly recommend this Dealer to whoever wish to buy a car. I had pleasent experience with my purchase, they have very experienced sales people and understand customer needs and advice various option on t car. I had pleasent experience with my purchase, they have very experienced sales people and understand customer needs and advice various option on the cars and other options with purchase. More