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Towne Toyota

Ledgewood, NJ

4.2
369 Reviews

1499 US-46

Ledgewood, NJ

07852

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Showing 369 reviews

November 27, 2021

Town Toyota in Ledgewood NJ is the best car dealership to go to. I want to town Toyota three times and each time Fred the sales associate was so amazing and making sure I received exactly what I wanted. He w More

by Shawntehines41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred hemmerich
Nov 28, 2021 -

Towne Toyota responded

It's wonderful to hear that Fred was amazing and he made sure you received exactly what you wanted. Thanks for the terrific recommendation and for saying that Fred was so helpful, and you're willing to recommend him to others. Thanks again for the awesome 5-star review!

October 14, 2021

Smooth and painless transaction! So glad that we had Matthew Diana for our purchase of a 2021 RAV4. He was friendly, responsive and a straight shooter which is often rare in the auto industry. Highly re More

by The Pintos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Diana
Oct 14, 2021 -

Towne Toyota responded

Thanks for sharing your positive review. It's great to hear that Matthew Diana was very helpful and you're pleased with everything. Congratulations on your 2021 RAV4 and thanks for recommending him so highly as well.

September 12, 2021

Just got my second 2021 Rav4 Le from Duvan Gallego. He made the entire process easy and was very helpful. Highly recommend Ledgewood Towne Toyota. More

by Dani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duvan Gallego, AL Yussef
Sep 13, 2021 -

Towne Toyota responded

We're so glad to hear that Duvan Gallego was very helpful and he made your process easy. Thanks for the terrific recommendation and congratulations on your second 2021 Rav4 LE!

July 16, 2021

Thank you duvan gallego great service very happy with u help appreciate they way you help me out thank you very much looking forward to do business in the future More

by Pirulocasianorivera1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duvan gallego
Jul 16, 2021 -

Pirulocasianorivera1979 responded

Good

Jul 16, 2021 -

Pirulocasianorivera1979 responded

Great working with you duvan gallego

Jul 17, 2021 -

Towne Toyota responded

It's wonderful to hear that Duvan Gallego was so helpful, and we'll look forward to helping you again with any future needs.

June 09, 2021

I bought a Venza from Towne Toyota this week. I worked with Paul Fortunato as the Internet rep and Rich Irwin as the salesperson. It went flawlessly. Working via text and email, I told Paul the vehicle I More

by markemoran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Irwin, Paul Fortunato
Jun 10, 2021 -

Towne Toyota responded

Thanks for your feedback. We're so glad to hear that Paul Fortunato and Rich Irwin were very helpful to you. It's also a pleasure to know that Rich made sure you got the loan rate you needed, and we really appreciate your recommendation as well.

May 03, 2021

Love Doing business with Towne Toyota in Ledgewood NJ. This is my third lease. Dave Decker helped us get a good lease deal Thankyou guys More

by Ldolan05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Decker
May 03, 2021 -

Towne Toyota responded

It's great to hear that Dave Decker was so helpful with your 3rd lease, thanks for telling us that you love doing business with us!

April 19, 2021

Thanks to Tony Bezzina for a very good experience buying my new Toyota Sienna at Towne Toyota. Tony was very professional and delivered on all promises during the car acquiring process. I am very grateful f More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Anthony Bezzina
Apr 19, 2021 -

Towne Toyota responded

It's great to hear that Tony Bezzina provided you with a very good experience, and you received on-time delivery of your car. Congratulations on your new Toyota Sienna and please let us know if we can do anything else to help.

March 29, 2021

Service dept says they can't fix a problem with a transmission that they witnessed unless there is a code to go by! Must be a great technician that can only fix a problem when the car tells them what More

by ATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric who is part of service dept.
Apr 02, 2021 -

Towne Toyota responded

We are very sorry that we weren't able to further assist you at this time. Unfortunately the terms of your extended warranty require certain conditions to be present before authorizing repairs. Maintenance items are not covered under extended warranty either. If you are willing to authorize the steps needed to take to further address your concerns or if the condition worsens please contact us to bring the vehicle back in, we are more than willing to take the necessary steps to address your concerns.

Apr 02, 2021 -

ATT responded

Part of the warranty needs to be diagnosing the problem which sometimes involves more than getting a code from the vehicle for an intermittent problem. But Towne Toyota service suggests driving an unsafe vehicle until it gets worse or pay for service that is not suggested by the manufacturer for another 40K miles. The dealership witnessed the issue with the transmission first hand, which is all that I thought should be necessary to get some resolution. If they think pumping the fluid out of the transmission and putting it back in will help solve this problem then I would think that would be part of diagnosing the problem.

March 16, 2021

Once again Dave Decker our sales representative pulled through for me... I LOVE my new 2021 White Toyota Venza.. Dave has been w/our family for over 15 years now ... myself,husband,son,inlaws More

by reception
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Decker
Mar 17, 2021 -

Towne Toyota responded

Thanks for telling us that Dave Decker has been so helpful to your family over the years. We appreciate all of your compliments for Dave and it's great to know that he's dependable, trustworthy and funny. Congratulations on your new 2021 White Toyota Venza and we'll look forward to seeing you again!

January 15, 2021

Very positive experience with the dealership and especially salesman Fred Hemmerich and sales manager Rich Freeman. Very professional and easy to work with. Got a very good price and excellent ser More

by mahwahmurano
Recommend Dealer
Yes
Employees Worked With
Fred Hemmerich
Mar 08, 2021 -

Towne Toyota responded

Thanks for telling us that Fred Hemmerich and Rich Freeman were very professional and easy to work with. Thanks for saying that you were able to get a very good price and excellent service.