Towne Toyota

General Manager, Dave, Not familiar with car body Weather Stripping door area. In office, He quessed it was placed under the 'Door Latch' and under some bottom part. However, a simple, quick look see, would Stripping door area. In office, He quessed it was placed under the 'Door Latch' and under some bottom part. However, a simple, quick look see, would have shown Dave, that the Weather Stripping is NOT under anything - and is simply just a Strip that is Finger-Pushed in place all around the interior door frame. The fact, that Dave was just too lazy to inspect the area, a few feet from his office, and that the total bill would have been $235.00, had I Not simply just pushed in the top part that was hanging Myself. Of course, He could have done so as well. Sadly, that a 60 year old, 100 pound Woman, can do, what a General Manager at a car dealership cannot. More

All I can say is that Lisa and the staff in service make you comfortable with what is being done and why. Their recommendations and advice are great. And I have to say..my experience at other dealers has you comfortable with what is being done and why. Their recommendations and advice are great. And I have to say..my experience at other dealers has made me avoid dealerships due their lack of listening concerning the reason for my visit. This is never the case at Town Toyota, and Lisa is a real asset to the dealership. Referrals prove it is my belief, I have sent multiple people in to shop for cars, and they have all come back to me and thank them for the referral, and they too feel there is no need to avoid the dealer for servicing. And some of them are now your repeat customers. All I can say is thanks, and I have been forced on the road to visit other Toyota dealers, and no the service and concern is not the same. In fact when I do have service at another dealer, I stop in and ask them to double check the work. That is true confidence. More

Exceptional friendly warm customer service! AND I MEAN Exceptional friendly warm customer service! AND I MEAN IT!!! The world is soo full of "Pass the Buck" "Inexperienced-don't Know/Don't Care" peopl Exceptional friendly warm customer service! AND I MEAN IT!!! The world is soo full of "Pass the Buck" "Inexperienced-don't Know/Don't Care" people. It's such a pleasure coming to this dealer to get my cars serviced. They ALL know what they are doing! Very compedent! I trust my car to no one else!!! More

Yacoub was outstanding, he was very knowledgeable and extremely courteous. During our visit to this dealer he managed to make a day that had been very tiresome into a very pleasant experience. I would st extremely courteous. During our visit to this dealer he managed to make a day that had been very tiresome into a very pleasant experience. I would strongly recommend this dealer and specifically Yacoub. More

well it was by far the best experiance ive had purchasing a car he went out his way to make me feel confterble and did everything in his power to get me in the car that i wanted all in all he is an amazing s a car he went out his way to make me feel confterble and did everything in his power to get me in the car that i wanted all in all he is an amazing saleperson even got me a drink and offerd to bye me lunch while we wayted to get aproval from the lunch truck outside he explained everything to me and made it as fun as buying a car could be again never have i ever felt that way when buying a car i will recomend him to all friends and family who ask were to buy a car and who to buy it from thank you so much Dave for the wonderfull experiance see you when i get my sons car....... william rodriguez jr.... thank you to you all :) More

I was always a honda civic driver. after having my car totaled in an accident, i thought i would shop around and compare other cars to the civic. David was so helpful. He approached my father and I to hel totaled in an accident, i thought i would shop around and compare other cars to the civic. David was so helpful. He approached my father and I to help us, but not in a pushy way. He was so patient and answered all of our questions. He made sure i found the right car for me, that i felt completely comfortable and happy with my new purchase. my family are all toyota fans now, and they all want to have david help them find which car is best for them. He was friendly, honest, and straightforward. thanks, david! More

I worked with David Deckor and he was easy to work with. He gave me the deal I asked for and did not waste time. He was courteous, fair and respectful. I was very pleased with the deal I got. He gave me the deal I asked for and did not waste time. He was courteous, fair and respectful. I was very pleased with the deal I got. More

I went to Towne Toyota in Ledgewood, NJ today and traded I went to Towne Toyota in Ledgewood, NJ today and traded a 2008 Highlander Limited for a 2011 Toyota Rav4. The dealer gave me a fair price on the I went to Towne Toyota in Ledgewood, NJ today and traded a 2008 Highlander Limited for a 2011 Toyota Rav4. The dealer gave me a fair price on the value of my trade in and on the new Rav4 I purchased. Since I owed considerably less than what the dealer offered for the 2008 Highlander Limited, I will be receiving a check within a week while also being able to put money towards leasing the new Rav4. The dealer told me upfront and honestly that it would take a week for the check to be paid to me so I was not surprised that I left the Highlander at the dealership without a check in hand. All the prices he quoted me were consistent with the documentation that I eventually signed. Both he and the finance manager were very curteous and respectful to me and my 2 children. I was able to take my Rav4 home in a timely manner today. More

Service manager and technician were great. They diagnosed and repaired my Camry very quickly and for less money than expected. I was recently traveling through the area and had an issue and they g diagnosed and repaired my Camry very quickly and for less money than expected. I was recently traveling through the area and had an issue and they got me right in without an appointment? ( imagine that)... I will go out of my way to to business with them. They truly care out customers... More

I DROVE 175 MILES TO PURCHASE A SIENNA VAN. I HAD CALLED THE DEALERSHIP EARLIER IN THE DAY AND TOLD THEM I WOULD BE THERE LATER IN THE DAY. WHEN I GOT THERE SOMEONE ELSE WAS TEST DRIVING THE VAN, AND THEY THE DEALERSHIP EARLIER IN THE DAY AND TOLD THEM I WOULD BE THERE LATER IN THE DAY. WHEN I GOT THERE SOMEONE ELSE WAS TEST DRIVING THE VAN, AND THEY DECIDED TO PURCHASE. ALL I GOT WAS SORRY. I WOULD NEVER PURCHASE A VEHICLE FROM THIS DEALERSHIP UNDER ANY CIRCUMSTANCES. More