Towne Toyota
Ledgewood, NJ
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I walked into the dealership setting my expectations that this was a fishing trip--and Deanna allowed me to walk out on my terms--no pressure, just valuable information to help me make my decision. Her frie this was a fishing trip--and Deanna allowed me to walk out on my terms--no pressure, just valuable information to help me make my decision. Her friendliness and knowledge of the product was great and she was enthusiastic without being overbearing. I was happy to be able to call her back with my decision to purchase the car, on my terms and (almost) at my price. More
Marco Kalor was our sales rep. This is the second car we bought from him. He is honest, easy going, and knowledgeble. I recommend him as a sales rep and the dealership as well. bought from him. He is honest, easy going, and knowledgeble. I recommend him as a sales rep and the dealership as well. More
Mike Mero Is extremely friendly and helpful and answered all our questions, we will definitely refer Mike and towne Toyota to our friends and family members all our questions, we will definitely refer Mike and towne Toyota to our friends and family members More
This is the 5th car we have purchased from Towne Toyota. We both think the dealership and especially it's staff are the BEST!! We also feel that each and every time we have gotten a great deal! We both think the dealership and especially it's staff are the BEST!! We also feel that each and every time we have gotten a great deal! More
My husband and I went to Towe Toyota because we wanted to purchase a Sienna. Spencer helped us through the whole process, he really was helful. We negotiated until we knew we couldn't go any lower. We got t purchase a Sienna. Spencer helped us through the whole process, he really was helful. We negotiated until we knew we couldn't go any lower. We got the price we wanted and the car we wanted. We were so happy with the overall experience that we definitely recommend it. More
General Manager, Dave, Not familiar with car body Weather Stripping door area. In office, He quessed it was placed under the 'Door Latch' and under some bottom part. However, a simple, quick look see, would Stripping door area. In office, He quessed it was placed under the 'Door Latch' and under some bottom part. However, a simple, quick look see, would have shown Dave, that the Weather Stripping is NOT under anything - and is simply just a Strip that is Finger-Pushed in place all around the interior door frame. The fact, that Dave was just too lazy to inspect the area, a few feet from his office, and that the total bill would have been $235.00, had I Not simply just pushed in the top part that was hanging Myself. Of course, He could have done so as well. Sadly, that a 60 year old, 100 pound Woman, can do, what a General Manager at a car dealership cannot. More
All I can say is that Lisa and the staff in service make you comfortable with what is being done and why. Their recommendations and advice are great. And I have to say..my experience at other dealers has you comfortable with what is being done and why. Their recommendations and advice are great. And I have to say..my experience at other dealers has made me avoid dealerships due their lack of listening concerning the reason for my visit. This is never the case at Town Toyota, and Lisa is a real asset to the dealership. Referrals prove it is my belief, I have sent multiple people in to shop for cars, and they have all come back to me and thank them for the referral, and they too feel there is no need to avoid the dealer for servicing. And some of them are now your repeat customers. All I can say is thanks, and I have been forced on the road to visit other Toyota dealers, and no the service and concern is not the same. In fact when I do have service at another dealer, I stop in and ask them to double check the work. That is true confidence. More
Exceptional friendly warm customer service! AND I MEAN Exceptional friendly warm customer service! AND I MEAN IT!!! The world is soo full of "Pass the Buck" "Inexperienced-don't Know/Don't Care" peopl Exceptional friendly warm customer service! AND I MEAN IT!!! The world is soo full of "Pass the Buck" "Inexperienced-don't Know/Don't Care" people. It's such a pleasure coming to this dealer to get my cars serviced. They ALL know what they are doing! Very compedent! I trust my car to no one else!!! More
Yacoub was outstanding, he was very knowledgeable and extremely courteous. During our visit to this dealer he managed to make a day that had been very tiresome into a very pleasant experience. I would st extremely courteous. During our visit to this dealer he managed to make a day that had been very tiresome into a very pleasant experience. I would strongly recommend this dealer and specifically Yacoub. More
well it was by far the best experiance ive had purchasing a car he went out his way to make me feel confterble and did everything in his power to get me in the car that i wanted all in all he is an amazing s a car he went out his way to make me feel confterble and did everything in his power to get me in the car that i wanted all in all he is an amazing saleperson even got me a drink and offerd to bye me lunch while we wayted to get aproval from the lunch truck outside he explained everything to me and made it as fun as buying a car could be again never have i ever felt that way when buying a car i will recomend him to all friends and family who ask were to buy a car and who to buy it from thank you so much Dave for the wonderfull experiance see you when i get my sons car....... william rodriguez jr.... thank you to you all :) More