
Towne Toyota
Ledgewood, NJ
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Grant was very helpful. Very knowledgeable. He introduced me to mechanic that worked on car, which made me feel more comfortable. The more info, the better and he did 2 follow up calls. me to mechanic that worked on car, which made me feel more comfortable. The more info, the better and he did 2 follow up calls. More
Isaac is a realy good sales men and realy friendly person he wor wiht me and realy helpme out to get my car and betwen the visit he make fell like in home these was a realy pleasur visit cause he and everybo he wor wiht me and realy helpme out to get my car and betwen the visit he make fell like in home these was a realy pleasur visit cause he and everybody there is realy friendly,nice and helpfully people thank's a lot isaac. More
I have been a customer of Towne Toyota for may years. The service department is exceptional. That is why Towne Toyota was my first and only stop in a search for a new car. Additionally, I have owned se The service department is exceptional. That is why Towne Toyota was my first and only stop in a search for a new car. Additionally, I have owned several Toyotas and have always had good experiences. Our salesman was experienced and well informed. I was pleased that they were willing to do what it takes to make a deal. More
I had a very pleasant experience at Towne Toyota. David Decker was my salesperson and walked us through the entire process. He has an extensive knowledge of all the various vehicles on the lot. We purc Decker was my salesperson and walked us through the entire process. He has an extensive knowledge of all the various vehicles on the lot. We purchased the Honda CRV which will fit my family perfectly. I would strongly recommend visiting David if you are in the mark to purchase a vehicle. (either new or pre-owned) More
John Helminger was a very personable, friendly and professional salesman. He new answers to all the questions about the Toyota Camry, we were interested in before I asked them. He also gave us infor professional salesman. He new answers to all the questions about the Toyota Camry, we were interested in before I asked them. He also gave us information on other models so that we could compare the options before making a final decision. He was very helpful in deciding whether it would be in our best interest to purchase or lease the car and whether to trade our current car in. John was very helpful with the finance decisions prior to seeing the Finance Director Mr. Peter Mankin, who also was very Professional and Courteous. Peter explained many additional options we could add to our purchase; to protect the initial purchase even further. Town Toyota is an excellent business establishment and should feel proud to have such an excellent staff working for them. John Helminger is an excellent Salesman. Peter Mankin is an excellent Finance Manager. I have done business with many professionals in the past; however, these two gentleman definitely are the best that I have ever dealt with. Congratulations to your dealership and to your staff. I have no regrets in regard to my recent purchase or contract deal with them. Thank You. V/R, MARIA A. RUFOLO More
My significant other John Gregowitz and myself have been coming to Towne Toyota since 2006. We have been happy with the service department. I was so happy when Lisa Giambattista became my personal Assiste coming to Towne Toyota since 2006. We have been happy with the service department. I was so happy when Lisa Giambattista became my personal Assisted Service Manager, Very professional, beautiful personality and a real people person! Explained in detail about what kind of service was needed when I came in for my usual maintenance. There have been times I would be waiting for my car and doing my work and over heard a few ladies complementing Lisa. I chimed in and said she really knows her stuff and glad to see a woman Assisted Service Manager - Lisa!!!! I would recommend Lisa to anyone. Also when I was in the show room sitting at one of the tables. Customers were not sure about the purchase of a Toyota. I had to add my two cents and said my Toyota Camry XLE purchased from Towne is the 15th Toyota I have owned! One of the big reasons I come back to Towne is the service and Lisa!! Regards; Barbara Rimorin More
I bought a used 2007 Lexus ES350 and Andrew was helpful and patient as my wife and I decided and when it came time to buy the transaction went smoothly and the deal was quite reasonable. The transaction it and patient as my wife and I decided and when it came time to buy the transaction went smoothly and the deal was quite reasonable. The transaction itself went quite well with Andrew's help and also that of Jeff Angulo in finance. Very satisfactory experience and I already know your service team Dave in particular and I'll be back for service on my Lexus and also on my daughter's Scion (although hopefully not too often!). More
I recently moved from CA for NJ and needed a dealership to work on my car. This dealership was nearby and that's the only reason I selected it. You can't imagine my shock and surprise to find a very comp to work on my car. This dealership was nearby and that's the only reason I selected it. You can't imagine my shock and surprise to find a very competent and friendly service experience. Even more shocking was the price. The price was so fair - I was stunned. The center console of my car had been broken for about a year. They were innovative and practical and rather than suggest that I replace the entire part - they fixed what I had, at a fraction of the cost. I had two experiences where they could have easily charged me more or made stuff up and they didn't. I know dealerships are notorious for bad practices, and I would never completely trust any auto repair shop. However, for the moment - this dealership has earned my trust. I would definitely give these folks a try. The wifi, comfortable waiting area, fresh cookies, coffee, and writing tables are additional appreciated features. I can't believe I'm writing this, but I had a great experience at a car dealership. More
Andrew was clear in his explanations, always positive and I would recommend him for his thoroughness. I have leased 2 other vehicles from this dealership, and Andrew Parneros has been the nicest to work with I would recommend him for his thoroughness. I have leased 2 other vehicles from this dealership, and Andrew Parneros has been the nicest to work with. More
I had some major issues with my car and had to take it to the service department several times. The Service Director Mike Elston was very unprofessional. I had to leave 10 messages and many emails to get a r the service department several times. The Service Director Mike Elston was very unprofessional. I had to leave 10 messages and many emails to get a response from him. They did a faulty installation of an air suspension system and they are not willing to take the responsibility. In my opinion, they are not competent enough to really troubleshoot and fix anything. More