Towne Toyota

Happy with the servide I want to thank Donald Bryant for being very nice and helpful during my routine maintenance service. He was very knowledgeable and met my needs. I want to thank Donald Bryant for being very nice and helpful during my routine maintenance service. He was very knowledgeable and met my needs. More

Oil chg/emer brke chk took all day dropped veh off nite b4 never received status cllbck, called & they cldnt find mech or truck than stated don't see RAV maybe out for a test drive. "te dropped veh off nite b4 never received status cllbck, called & they cldnt find mech or truck than stated don't see RAV maybe out for a test drive. "test drive for oil chg?? and it was a Tacoma I dropped off. they had truck all day & at 4:30 still not done. Unacceptable customer service when they don't even know what veh you dropped off and NEVER received any status update when I called at 3pm & was told mech will call you back. NEVER HAPPENED And still waiting for a voucher when I purchased new vehicle. More

Great Service Experience Very pleasant experience during my routine maintenance service. The greeter upon dropoff was very welcoming as usual and Lisa was nice and helpful. I' Very pleasant experience during my routine maintenance service. The greeter upon dropoff was very welcoming as usual and Lisa was nice and helpful. I've been a customer for 18 years and couldn't be happier. More

Always Excellent Service The service and repair staff are the best. They are always thorough and informative - especially Lisa. I have been very happy with them for around 2 The service and repair staff are the best. They are always thorough and informative - especially Lisa. I have been very happy with them for around 20 years now. Highly recommended. More

Excellent Service Department! The Towne Toyota Ledgewood NJ Service department is amazing. I have been a customer for almost 18 years and I cannot say enough good things about the The Towne Toyota Ledgewood NJ Service department is amazing. I have been a customer for almost 18 years and I cannot say enough good things about their service department. Lisa Giambattista and Michael DiBernard take very good care of their customers and make sure that your vehicle is serviced on time and on budget. Lisa is friendly, caring and detail oriented. Michael is a top notch technician with years under his belt. Thankyou so much Lisa and Michael. I would have you both on my team anyday! More

Came from Morristown to Towne Toyota in Ledgewood I was recommended to Towne Toyota after being very unhappy with the dealership close to my home. I was returning my 4th Toyota lease for a new one. I I was recommended to Towne Toyota after being very unhappy with the dealership close to my home. I was returning my 4th Toyota lease for a new one. I have paid all my lease payments on time or even early and been very loyal to the brand (owned Toyotas for 35 years except one time I cheated with a Honda CRV). Fred Dargenio was assigned to me and after hearing what I was looking for, thought outside the box and presented me with a choice of vehicle to lease I would never have thought of. Being a top broker, I have plenty of sales experience and appreciated the fact that I wasn't spoken to in either a condescending manner or as someone without choices. I almost couldn't believe how fortunate I was to walk out of the dealership with the Rav 4 at a lease cost that was under my budget a bit. Also, I didn't have to wait hours with my keys held hostage while Fred spoke to his manager like I have at another dealership. This is my fifth Toyota lease and to be honest, if it didn't work I was done with the brand. Although I love Toyota, I felt very unappreciated as a customer before I went to Towne Toyota. Fred's manager (forgot his name) made it a point to come over to me and say he didn't want me to lose faith in the brand. So here I am, with a 2014 Rav 4 and happy as a clam. Although I loved my Scion, the Rav 4 has the voice commands to make calls and text messages which is totally safer for my teenager and for me. And the rear view camera gives me the extra security I need when backing up. It would be perfect if I had a sun roof but you can't have everything! LOL Thanks Fred and staff for making me feel like my business is important. More

Great Sales Person I highly recommend their salesperson, Guy Boccardi. He was extremely professional, knowledgable and friendly. I will be recommending him to family and I highly recommend their salesperson, Guy Boccardi. He was extremely professional, knowledgable and friendly. I will be recommending him to family and friends. Thanks Guy! More

high standards as usual over the years I have gotten in the habit of bringing my Toyota to Towne for all of my service needs. They always meet or exceed my expectations. Car over the years I have gotten in the habit of bringing my Toyota to Towne for all of my service needs. They always meet or exceed my expectations. Car service is rarely inexpensive and it can be stressful finding things that you didn't expect needing repair, however dealing with an honest and thorough service department is so much better than having unnoticed deficiencies fail at inopportune times in unfamiliar territories. My thanks to a great shop for keeping my vehicle running smoothly. More

Worst after sale service Once they sold you the car then forget them because they don't want to speak to you. All sales people who were so friendly while buying the car will b Once they sold you the car then forget them because they don't want to speak to you. All sales people who were so friendly while buying the car will behave like you are enemy. I even might not buy a toyota car again. I would not recommend anyone to go there. 1/20/15 I have just got more information to share here. I think these guys are sitting there to charge us any any fee they want without clarifying it. They charged me X money for registration and told that this is DMV fee and we are charging more because we do not know how much it would cost. I was told that any extra money will be returned to you but now after 4 months what i got back is 32 $ and they said rest of the 300$ are service fee which is more then the registration fee .. wow. what a joke.. First of all i have been told that it is DMV registration fee and secondly why this charges were not explained and mentioned in contract? I don't mind paying for service received as long as i know how much i am paying because then I can decide whether i want that service or not. You charged me 300$ for service that is not worth of even 10$. I got my plates in 2 months and title is still not received by Toyota because the form was not filled properly and the lean holder address was missing. My worst ever decision to Buy car from Towne Toyota. More

Sales Person Chris our sales rep was professional, knowledgeable and friendly; he made us feel comfortable. I will recommend him to friends and relatives. I love Chris our sales rep was professional, knowledgeable and friendly; he made us feel comfortable. I will recommend him to friends and relatives. I love my car!!! Thanks again Chris. More