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Towne Toyota

Ledgewood, NJ

4.5
372 Reviews

1499 US-46

Ledgewood, NJ

07852

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Showing 372 reviews

January 21, 2015

the place to go If you want to get your car maintained or fixed this is the place to go. The service department made me a Toyota happy customer by their friendliness More

by BUCQUET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Giambattista, Stephanie Grober, Dave Durnell
Mar 21, 2015 -

Towne Toyota responded

Thanks for leaving us this great review, Jean! On behalf of Dave and the entire service department, happy driving and we look forward to your next visit!

January 21, 2015

Great service department Called late to schedule in the afternoon. Convenient appointment time given. On time and within time frame promised. Always met with courteous and More

by Carolee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service technician, Lisa Giambattista, Chardae Moreno, Dave Durnell
Mar 21, 2015 -

Towne Toyota responded

Thank you so much for taking the time to leave this great review! We look forward to your next visit!

January 19, 2015

Great experience The sales rep I had, Josh Wolfson, was more then helpful. He made the experience an enjoyable one. I fully recommend getting a car at this town Toyota More

by Mrw14
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wolfson
Mar 21, 2015 -

Towne Toyota responded

Thanks for the great review! We're so glad to hear Josh was able to help you find the perfect Toyota. Happy driving!

January 19, 2015

Satisfied Tacoma Customer Just wanted to say thanks to Alberto for making my buying experience a pleasure. He was fair, honest and professional and his follow-up calls after th More

by Krow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Giambattista, Alberto Cadena, Towne Toyota Parts
Jan 19, 2015 -

Towne Toyota responded

Thanks for taking the time to leave us this great review, Krow! At Towne Toyota, the E stands for Extra, and we always go the extra mile to ensure our customer's complete satisfaction. We're so happy to hear that Alberto, Lisa, and the rest of our team were able to make your buying experience a great one. Thank you for letting us earn your business, and enjoy the Tacoma!

January 19, 2015

Extremely long wait time. This was my fourth time dealing with Towne Toyota and by far my worst experience. The first three times were for leases and this time was for the pur More

by vanmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Person
Jan 26, 2015 -

Towne Toyota responded

Hi There, I'm Stephanie, the Brand Manager here at Towne. I'm sorry to hear that your most recent experience with us was not what you've come to expect, and I want to thank you for taking the time to leave your feedback. As a loyal customer, your opinion matters most to us, and unfortunately we were understaffed on the day of your last visit. We completely understand that your time is valuable, and as our management team expressed, we are truly sorry for the delay that day. We strive to make the purchasing experience fast and efficient, and while it's true we fell short of the mark, we hope your past experiences with us will allow us another chance to earn your business and prove to you how important you, the customer, are to all of us here. I hope you are enjoying driving your vehicle, and if I can assist you in any way in the future, please don't hesitate to be in touch. My email is SGrober@Townetoyota.com. Thank you again for your time, Stephanie G.

January 05, 2015

New Corolla Purchase We came to Towne Toyota to purchase a new Corolla. Our Salesman was Josh Wolfson. He was knowledgeable, friendly, confident and helpful. He made our More

by maccionej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wolfson
Jan 19, 2015 -

Towne Toyota responded

Thanks for leaving this great feedback! Josh is an experienced salesman dedicated to serving each customers' needs to the fullest, and we're thrilled to hear he made the buying process so pleasant for you. Enjoy the Corolla and happy driving!

January 02, 2015

Service I recently had my 2006 Forerunner in for an oil change and a recall item. Unfortunately upon completion there were a couple of issues with my service More

by knorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chardae, Stephanie, Donald Bryant
January 02, 2015

i can trust them to do a proper job staff were friendly, knowledgeable and didn't pressure for work not required yet. job was completed q.uickly and my car was washed as well. More

by wskash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Jan 05, 2015 -

Towne Toyota responded

Thank you for letting us know how we did! Our service department is just one of the many things that makes Towne Toyota a "family" environment. We look forward to seeing you for your next visit!

December 31, 2014

Towns Toyota great place to by a truck I came in looking for a truck my sales guy was Josh Wolfson.He was professional, very friendly. On a scale of 1 to 10, I'd give Josh an 11. Thanks Car More

by Carmine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Wolfson
Jan 05, 2015 -

Towne Toyota responded

Wow, thanks Carmine! On behalf of Josh and the entire team here, we are grateful for the opportunity to earn your business. Happy driving!

December 26, 2014

Best customer service I've seen in a long time Being a first time Toyota owner, my dealing with Towne was outstanding. Completely happy with the service I received from the moment I walked through More

by Phoenix6913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Fletcher, Gus Pollastrone
Jan 05, 2015 -

Towne Toyota responded

Thanks for taking the time to leave such great feedback! We are thrilled that your Toyota ownership experience is off to a great start and we know you'll continue to love the Camry :)

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