
Towne Toyota
Ledgewood, NJ
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the place to go If you want to get your car maintained or fixed this is the place to go. The service department made me a Toyota happy customer by their friendliness If you want to get your car maintained or fixed this is the place to go. The service department made me a Toyota happy customer by their friendliness and understanding. A special thanks to Dave Durnel foreign in charge. Jean BUCQUET More
Great service department Called late to schedule in the afternoon. Convenient appointment time given. On time and within time frame promised. Always met with courteous and Called late to schedule in the afternoon. Convenient appointment time given. On time and within time frame promised. Always met with courteous and friendly employees. Coupon honored. Car washed and vacuumed. Pleasant waiting room. Recommend this dealership for service. More
Great experience The sales rep I had, Josh Wolfson, was more then helpful. He made the experience an enjoyable one. I fully recommend getting a car at this town Toyota The sales rep I had, Josh Wolfson, was more then helpful. He made the experience an enjoyable one. I fully recommend getting a car at this town Toyota. More
Satisfied Tacoma Customer Just wanted to say thanks to Alberto for making my buying experience a pleasure. He was fair, honest and professional and his follow-up calls after th Just wanted to say thanks to Alberto for making my buying experience a pleasure. He was fair, honest and professional and his follow-up calls after the sale were appreciated. He listened to me and took the time to show me several vehicles on a very rainy day. He introduced me to Lisa in service who took care of several extra items I had installed on my Tacoma. I am a repeat Toyota owner and my last dealer experience was not even close to the positive experience at Towne. The product sells itself so the dealer and its employees is what makes the difference. A 10 out of 10. More
Extremely long wait time. This was my fourth time dealing with Towne Toyota and by far my worst experience. The first three times were for leases and this time was for the pur This was my fourth time dealing with Towne Toyota and by far my worst experience. The first three times were for leases and this time was for the purchase of a used vehicle. After taking an hour to get through the paperwork with the salesman, I had to wait another hour for the finance person to show up. Evan after he arrived, I still had to wait another 30 minutes before he was ready to see me so we could finish the transaction. Needless to say, I was not a very happy camper and my patience had worn very thin by the end of this ordeal. I did receive however, several "sorry for the long wait" from the GMs and salesman. But, that really did not help. My past experiences with this dealership have been pleasant, but this visit was very annoying! More
New Corolla Purchase We came to Towne Toyota to purchase a new Corolla. Our Salesman was Josh Wolfson. He was knowledgeable, friendly, confident and helpful. He made our We came to Towne Toyota to purchase a new Corolla. Our Salesman was Josh Wolfson. He was knowledgeable, friendly, confident and helpful. He made our car buying experience a pleasure. We were completely satisfied with our purchase and the process. More
Service I recently had my 2006 Forerunner in for an oil change and a recall item. Unfortunately upon completion there were a couple of issues with my service I recently had my 2006 Forerunner in for an oil change and a recall item. Unfortunately upon completion there were a couple of issues with my service (Which happens sometimes). After voicing my displeasure with my service rep i was contacted the next day by the service manager who apologized for the oversights and asked if there was anything she could do to correct the situation. A few days after that i was also contacted by the Brand manager from TT who wanted to make sure that all had been resolved and that i was satisfied. When running a large customer service based business it is inevitable that problems and issues will arise. The measure of the business is how they react to correct the situation after they have taken your money.. TT did everything they could to make sure i was taken care of after the fact.. Needless to say i will be continuing my (25 year) relationship with them.. More
i can trust them to do a proper job staff were friendly, knowledgeable and didn't pressure for work not required yet. job was completed q.uickly and my car was washed as well. staff were friendly, knowledgeable and didn't pressure for work not required yet. job was completed q.uickly and my car was washed as well. More
Towns Toyota great place to by a truck I came in looking for a truck my sales guy was Josh Wolfson.He was professional, very friendly. On a scale of 1 to 10, I'd give Josh an 11. Thanks Car I came in looking for a truck my sales guy was Josh Wolfson.He was professional, very friendly. On a scale of 1 to 10, I'd give Josh an 11. Thanks Carmine More
Best customer service I've seen in a long time Being a first time Toyota owner, my dealing with Towne was outstanding. Completely happy with the service I received from the moment I walked through Being a first time Toyota owner, my dealing with Towne was outstanding. Completely happy with the service I received from the moment I walked through the door. I got a great price and dealt with outstanding and understanding people. I'm recommend them a thousand times over. One very satisfied customer!! I'm going to enjoy this Camry :) More