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Towne Toyota
Ledgewood, NJ
369 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 369 reviews
January 19, 2015
Great experience The sales rep I had, Josh Wolfson, was more then helpful. He made the experience an enjoyable one. I fully recommend getting a car at this town Toyota The sales rep I had, Josh Wolfson, was more then helpful. He made the experience an enjoyable one. I fully recommend getting a car at this town Toyota. More
by Mrw14
Employees Worked With
Joshua Wolfson
January 19, 2015
Extremely long wait time. This was my fourth time dealing with Towne Toyota and by far my worst experience. The first three times were for leases and this time was for the pur This was my fourth time dealing with Towne Toyota and by far my worst experience. The first three times were for leases and this time was for the purchase of a used vehicle. After taking an hour to get through the paperwork with the salesman, I had to wait another hour for the finance person to show up. Evan after he arrived, I still had to wait another 30 minutes before he was ready to see me so we could finish the transaction. Needless to say, I was not a very happy camper and my patience had worn very thin by the end of this ordeal. I did receive however, several "sorry for the long wait" from the GMs and salesman. But, that really did not help. My past experiences with this dealership have been pleasant, but this visit was very annoying! More
by vanmorris
Employees Worked With
Finance Person
January 05, 2015
New Corolla Purchase We came to Towne Toyota to purchase a new Corolla. Our Salesman was Josh Wolfson. He was knowledgeable, friendly, confident and helpful. He made our We came to Towne Toyota to purchase a new Corolla. Our Salesman was Josh Wolfson. He was knowledgeable, friendly, confident and helpful. He made our car buying experience a pleasure. We were completely satisfied with our purchase and the process. More
by maccionej
Employees Worked With
Joshua Wolfson
January 02, 2015
Service I recently had my 2006 Forerunner in for an oil change and a recall item. Unfortunately upon completion there were a couple of issues with my service I recently had my 2006 Forerunner in for an oil change and a recall item. Unfortunately upon completion there were a couple of issues with my service (Which happens sometimes). After voicing my displeasure with my service rep i was contacted the next day by the service manager who apologized for the oversights and asked if there was anything she could do to correct the situation. A few days after that i was also contacted by the Brand manager from TT who wanted to make sure that all had been resolved and that i was satisfied. When running a large customer service based business it is inevitable that problems and issues will arise. The measure of the business is how they react to correct the situation after they have taken your money.. TT did everything they could to make sure i was taken care of after the fact.. Needless to say i will be continuing my (25 year) relationship with them.. More
by knorton
Employees Worked With
Chardae, Stephanie, Donald Bryant
January 02, 2015
i can trust them to do a proper job staff were friendly, knowledgeable and didn't pressure for work not required yet. job was completed q.uickly and my car was washed as well. staff were friendly, knowledgeable and didn't pressure for work not required yet. job was completed q.uickly and my car was washed as well. More
by wskash
Employees Worked With
dont remember
December 31, 2014
Towns Toyota great place to by a truck I came in looking for a truck my sales guy was Josh Wolfson.He was professional, very friendly. On a scale of 1 to 10, I'd give Josh an 11. Thanks Car I came in looking for a truck my sales guy was Josh Wolfson.He was professional, very friendly. On a scale of 1 to 10, I'd give Josh an 11. Thanks Carmine More
by Carmine
Employees Worked With
Joshua Wolfson
December 26, 2014
Best customer service I've seen in a long time Being a first time Toyota owner, my dealing with Towne was outstanding. Completely happy with the service I received from the moment I walked through Being a first time Toyota owner, my dealing with Towne was outstanding. Completely happy with the service I received from the moment I walked through the door. I got a great price and dealt with outstanding and understanding people. I'm recommend them a thousand times over. One very satisfied customer!! I'm going to enjoy this Camry :) More
by Phoenix6913
Employees Worked With
Nicole Fletcher, Gus Pollastrone
December 25, 2014
SERVICE AT ITS BEST.. The Service department was amazing... They were quick and very Friendly, I had a very pleasurable time. wow. I look forward to my next visit... The Service department was amazing... They were quick and very Friendly, I had a very pleasurable time. wow. I look forward to my next visit... More
by ricky777
Employees Worked With
Andrew Parneros, Nicole Fletcher
December 25, 2014
Never had a bad experience during the last 10 years I have bought 4 vehicles at Towne Toyota in the last 10 years and have always received excellent service. The service staff has always been honest and I have bought 4 vehicles at Towne Toyota in the last 10 years and have always received excellent service. The service staff has always been honest and only recommended the work needed. I dealt with Lisa Giambattista during my last few service appointments and was treated in a helpful and respectful manner. More
by Camry2009
Employees Worked With
Lisa Giambattista
December 24, 2014
Towne Toyota personnel made shopping for a car pleasent we came in for a service on our old car and opted for a new car. when they didn't have the color car we wanted, they searched and found one for us at we came in for a service on our old car and opted for a new car. when they didn't have the color car we wanted, they searched and found one for us at another dealer, well done. The salesmen Joshua Wolfson was extremely helpful as was Rich Freeman. The service personnel helping on the old car were also excellent . More
by wskash
Employees Worked With
Rich Freeman, Joshua Wolfson
