Towne Toyota
Ledgewood, NJ
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Service Department Excellent service department. Lisa Giambattista always takes care of us. Very kind, caring, pleasant, and helpful. Wonderful person to represent Toy Excellent service department. Lisa Giambattista always takes care of us. Very kind, caring, pleasant, and helpful. Wonderful person to represent Toyota. Great dealership. Great job. More
Lost my keys The parts department was very helpful in ordering me a new key, and called as he said he would. I called service to arrange the programming of the new The parts department was very helpful in ordering me a new key, and called as he said he would. I called service to arrange the programming of the new key. Donald, was the service associate, and he was very helpful, and answered the few questions I had. He got me out quickly. I was super stressed after loosing my keys, but they got me all sorted in two days. More
Wonderful experience!! Coming to atone Toyota for my used car was such an easy and wonderful experience! I worked with Josh who was so helfpful and without him I probably wo Coming to atone Toyota for my used car was such an easy and wonderful experience! I worked with Josh who was so helfpful and without him I probably would not have been able to get my car. I will always recommend Towne Toyota and Josh to anyone looking for a car. Such a great experience! More
Lisa Giambattista a phenomenal service dept. employee If you want to get your car maintained or fixed this is the place to go. I've been coming to Towne Toyota for maintenance since 2009 and I've never ha If you want to get your car maintained or fixed this is the place to go. I've been coming to Towne Toyota for maintenance since 2009 and I've never had a bad experience. Lisa G. At the service department ALWAYS make me a happy customer. She's very friendly and understanding. She always make sure my problems are resolve and I leave a happy customer. She's the best!! More
Service Dept. Lisa G. The Best My Family and I have purchased 5 vehicles at this dealership. The main reason we keep coming back is Lisa Giambattista. in the service dept. She alwa My Family and I have purchased 5 vehicles at this dealership. The main reason we keep coming back is Lisa Giambattista. in the service dept. She always treats us like family friends , Honest , professional , very knowledgeable and very helpful. Lisa is not only a great asset to this dealership but also to Toyota as a whole. I hope she is recognized for her great work , she deserves it. More
fast,efficient new car purchase experience I have leased a few vehicles from this dealership over a number of years. I keep going back!! They get to a fair bottomline figure fairly rapidly. I d I have leased a few vehicles from this dealership over a number of years. I keep going back!! They get to a fair bottomline figure fairly rapidly. I drive in with my old car and drive away in a new car the same day every time. In the past when my cars required servicing I would deal with Pete in the Service Dept.(Pete is now the Mgr. of the Parts Dept.).Pete provided the best customer service I have ever received. Pete would go above and beyond to insure customer satisfaction. He made me feel confident that I was in good hands. The only area for improvement would be that the customer waiting area and restrooms need to be spruced up and cleaned up. More
Great experience! Josh did a great job giving us all the options we were looking for and finding the vehicle that best suited our needs! Great customer experience and Josh did a great job giving us all the options we were looking for and finding the vehicle that best suited our needs! Great customer experience and I would recommend Josh for all your car buying needs! More
the place to go If you want to get your car maintained or fixed this is the place to go. The service department made me a Toyota happy customer by their friendliness If you want to get your car maintained or fixed this is the place to go. The service department made me a Toyota happy customer by their friendliness and understanding. A special thanks to Dave Durnel foreign in charge. Jean BUCQUET More
Great service department Called late to schedule in the afternoon. Convenient appointment time given. On time and within time frame promised. Always met with courteous and Called late to schedule in the afternoon. Convenient appointment time given. On time and within time frame promised. Always met with courteous and friendly employees. Coupon honored. Car washed and vacuumed. Pleasant waiting room. Recommend this dealership for service. More
Satisfied Tacoma Customer Just wanted to say thanks to Alberto for making my buying experience a pleasure. He was fair, honest and professional and his follow-up calls after th Just wanted to say thanks to Alberto for making my buying experience a pleasure. He was fair, honest and professional and his follow-up calls after the sale were appreciated. He listened to me and took the time to show me several vehicles on a very rainy day. He introduced me to Lisa in service who took care of several extra items I had installed on my Tacoma. I am a repeat Toyota owner and my last dealer experience was not even close to the positive experience at Towne. The product sells itself so the dealer and its employees is what makes the difference. A 10 out of 10. More