Towne Ford

Worse Service Dept EVER They ALWAYS have excuses for your vehicle not being ready when promised. They try to sell you things you do not need. Never fixed the problem I took They ALWAYS have excuses for your vehicle not being ready when promised. They try to sell you things you do not need. Never fixed the problem I took it in for nor did they ask me to bring it back. They DO NOT call you back when they say they will. Just don't do business with this dealership because it WILL effect your health one way or another. And for those of you that have a diesel, they NEVER have enough mechanics to work on your vehicle. Saramonte Ford doesnt have any diesel mechanics either. Your best bet is either Sunnyvale Ford or go to Murrays Auto in San Mateo, Kerin knows diesel trucks and the newer diesel engines. Save yourself a huge headache and steer clear of Towne Ford. More

Always the best The service department is the best. Scot Oborn has taken care of my 2017 Escape, 2008 Escape and before that my Taurus. I am so glad to know I can de The service department is the best. Scot Oborn has taken care of my 2017 Escape, 2008 Escape and before that my Taurus. I am so glad to know I can depend on Towne Ford for whatever needs I may have in making sure my car is taken care of. Thank you Scot! More

RECALL from the time I drove in to the time I picked up my car all went very smooth every body was friendly and helpful. the shuttle driver was the best, ver from the time I drove in to the time I picked up my car all went very smooth every body was friendly and helpful. the shuttle driver was the best, very nice guy More

GREAT FROM THE TIME I CAME IN ALL THE EMPLOYEES WERE VERY HELPFUL AND FRIENDLY. I HAD AN OIL CHANGE. THEY GOT IT IN AND OUT REALLY FAST. THEY EVEN WASHED MY FROM THE TIME I CAME IN ALL THE EMPLOYEES WERE VERY HELPFUL AND FRIENDLY. I HAD AN OIL CHANGE. THEY GOT IT IN AND OUT REALLY FAST. THEY EVEN WASHED MY CAR. BEING A FORD DEALER I WAS VERY SURE ALL THE THINGS AND OIL CHANGE THAT WERE DONE WERE TOP NOTCH. LOUISE More

Couldn't have been better Frank went out of his way to listen, understand and then do everything that we discussed. I give Town Ford the highest recommendation for Friendliness Frank went out of his way to listen, understand and then do everything that we discussed. I give Town Ford the highest recommendation for Friendliness, quality, listening and for doing everything that was discussed. I had used another body shop in the area when needed and had been recommending them to friends. Town Ford will now be my dealership of recommendation. More

A great experience We came there looking for a new car and walked out with a new car and a great experience. Alex who helped us was just so easy going, no pressure, help We came there looking for a new car and walked out with a new car and a great experience. Alex who helped us was just so easy going, no pressure, helpful and very down to earth. When you know you're not being "sold" you can walk out with confidence that you made a good purchase and can take your new car home with a great sense of satisfaction. Highly recommend checking them out. More

Get car fixed This is a really bad dealership to even walk in. 1st they are so disorganized & don't remind you when you have your appointment. 2nd they lie to you a This is a really bad dealership to even walk in. 1st they are so disorganized & don't remind you when you have your appointment. 2nd they lie to you about what's being done on your car, & this is them just delaying the fixing process & 3rd there customer service is terrible. I can tell 99% of those people don't like they're not job & not even doing their job properly. I've been very dissatisfied overall. More