Towne Ford

Purchase of an Escape SEL This was an very pleasurable experience. Kevin Ibarra was competent, well informed, and above all, courteous. My wife hates car dealers, but she has This was an very pleasurable experience. Kevin Ibarra was competent, well informed, and above all, courteous. My wife hates car dealers, but she has changed her mind after our experience at Towne. The car is brilliantly designed, and is far more than I expected. This is my 51st vehicle, and I restore classic cars. Both sons do also, and my older boy races SCCA, so we know at what we are looking. My congratulations to Ford, and to Towne. Many thanks Dr. Roger Tennyson More

Ramsi & mr Lewis the are friendly very helpful i give my rating this dealership and recommend to anyone mr Ramzi Ahmad’ &zack Lewis are friendly and very helpful good demonstration the car you like i give my rating this dealership and recommend to anyone mr Ramzi Ahmad’ &zack Lewis are friendly and very helpful good demonstration the car you like More

Extremely satisfied and So much more! Where do I begin...from beginning to the end, not once was i not attened to in every way. This is the only dealership I have never felt pressured to h Where do I begin...from beginning to the end, not once was i not attened to in every way. This is the only dealership I have never felt pressured to have what other dealerships with the only self serving agenda to make a deal. All the staff welcomed prospertive buyers w/ a smile and as for my own personal experience with the one on one attention i attention i recv’d deserved more than a hand shake. Getting me into the vehicle i wanted surpasses all one would typically expect... Bass worked it all out and from there the extension of what was the result of that pass Kevin took in it for a TOUCHDOWN!!! More

Explorer Purchase Kevin was very helpful in showing the car and the purchase process was painless. After the purchase he walked me through the features and functions a Kevin was very helpful in showing the car and the purchase process was painless. After the purchase he walked me through the features and functions and we set everything up to fit for me and how I wanted the features to work More

Above and beyond customer service! after months and months of searching for my dream van close to home and finding nothing, I finally expanded my search to a 500 mile radius and this be after months and months of searching for my dream van close to home and finding nothing, I finally expanded my search to a 500 mile radius and this beauty popped up. Not only was Kevin timely in his response to my inquiries, he was thorough in answering my questions AND willing to show the van to my parents who live near by. My entire purchase was handled via email, mail and phone without me even seeing the van in person. Kevin and zack both had faith in me as a customer and following through with the purchase, and I trusted that they would deliver a vehicle in the condition it was advertised. I was not disappointed!! Thank you for taking such good care of me!! More

Ford fusion Kevin was real nice and helpful informed me on the car and was able to get me the exact one I wanted. Would recommend coming here. Kevin was real nice and helpful informed me on the car and was able to get me the exact one I wanted. Would recommend coming here. More

5 star service , good take care of , fast service I'm coming here 3rd times and working with David, he is really good at what he doing, and he is really good at about car. I'm really recommended that I'm coming here 3rd times and working with David, he is really good at what he doing, and he is really good at about car. I'm really recommended that guy More

Successful Firsf Car Purchase Jose Martinez was really helpful with choosing the right car for me. He answered all my questions and made sure I was satisfied. Then Zack explained e Jose Martinez was really helpful with choosing the right car for me. He answered all my questions and made sure I was satisfied. Then Zack explained everything clearly and processed things smoothly. It was an overall great experience! More

It pays to be loyal We have lived in Redwood City for 18 years. I bought my second Explorer in 2001 from Towne. Loved that car and kept it for 13 years. In 2014 I went We have lived in Redwood City for 18 years. I bought my second Explorer in 2001 from Towne. Loved that car and kept it for 13 years. In 2014 I went and purchased a Ford Edge and I love that car. However, 2017 was not a good year for us with regards to our cars. In early 2017 my husband bought a 2016 Ford Fusion to replace his old Fusion. In August the car was stolen and totaled. So back to Towne we went to get another Fusion. In November, his brand new Fusion was...you guessed it, stolen and totaled. Two cars stolen and two cars totaled in one year. However, Kevin and Bass at Towne made it much easier to go through the purchase process again. They were both friendly and helpful in getting us our new Fusion with as little fuss as possible. I really consider us part of the Towne Ford family now. Give them a try. They won't disappoint. More

Great experience! Zack will always go the extra mile to help a client. Jose was great at explaining and answering any question we may have, they really want to make sur Zack will always go the extra mile to help a client. Jose was great at explaining and answering any question we may have, they really want to make sure you leave satisfied with what you’ve got. They are willing to listen and help you every step of the way. Thank you Jose and Zack... you rock guys!!! More