
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Excellent service I always receive excellent service when I take my car in for service. I always feel confident in the information being provided which isn’t how I fel I always receive excellent service when I take my car in for service. I always feel confident in the information being provided which isn’t how I felt at other dealerships More
Very efficient, easy experience. I would recommend this dealer to friends and family. Louis was excellent to deal with, and the experience was hassle-free. I am enjoying the new t I would recommend this dealer to friends and family. Louis was excellent to deal with, and the experience was hassle-free. I am enjoying the new truck. More
Service Dept on Point, Brandon was excellent Brandon (service advisor) was easy to deal with and got everything setup quickly. He kept me informed about the progress on my car and let me know abo Brandon (service advisor) was easy to deal with and got everything setup quickly. He kept me informed about the progress on my car and let me know about potential issues in the future (tires and mileage based maintenance). He let me know they were running a tire special but wasn't pushy and didn't try and use scare tactics to make a sale. I didn't even schedule an appointment and the turn around time was fantastic. Overall couldn't be happier about my experience. More
Service Very good service writer, Tommy was very friendly and explained all the work and what was needed in the future. Car was ready when promised Very good service writer, Tommy was very friendly and explained all the work and what was needed in the future. Car was ready when promised More
Great service experience - efficient and effective From the welcome to the farewell, overall a great service experience. Tyler kept me informed on the progress of the service, which was extensive this From the welcome to the farewell, overall a great service experience. Tyler kept me informed on the progress of the service, which was extensive this time around. The ambience of the waiting area is good - with free coffee and popcorn while you wait, as well as wi-fi. Discount available and applied made it even sweeter! Will be continuing to service my vehicle at this dealership for the foreseeable future. Tyler even ran the car through the car wash for me, despite it being a rainy day! More
70,000 mile checkup Went very well. Suspected I might need new brakes which was confirmed. I needed to leave for an appointment by a certain time and Tyler, the service r Went very well. Suspected I might need new brakes which was confirmed. I needed to leave for an appointment by a certain time and Tyler, the service rep, said it would be tight but they would do it in time. All expectations were met. More
Lots of miles I have taken about 400,000 miles of Toyotas to this dealership. They have treated me fairly. Great experience! Good prices. Knowlegeable staff. I have taken about 400,000 miles of Toyotas to this dealership. They have treated me fairly. Great experience! Good prices. Knowlegeable staff. Very nice. More
Regular check up maintenance Mr. Chris Wagner was excellent to provide the service with his expertise for car. His advice and suggestion were fair and valuable for customers with Mr. Chris Wagner was excellent to provide the service with his expertise for car. His advice and suggestion were fair and valuable for customers with less knowledge of car. More
Gary done an excellent job! Great place to have your car serviced. Very friendly and answered all my questions. Most important my car runs like a champ. Would not that it anywher Great place to have your car serviced. Very friendly and answered all my questions. Most important my car runs like a champ. Would not that it anywhere else. More
Very helpful and easy! Alex was great in the Finance Department! Stood by his word and solved the problem. Keep up the good work. I will buy another vehicle from this locati Alex was great in the Finance Department! Stood by his word and solved the problem. Keep up the good work. I will buy another vehicle from this location. More