
Town and Country Toyota
Charlotte, NC
Filter Reviews by Keyword
By Type
1,132 Reviews of Town and Country Toyota
Service Visit I went in for a service visit and my service consultant, Gary Wilson, took care of everything I needed. He was very friendly and helpful. He gave me I went in for a service visit and my service consultant, Gary Wilson, took care of everything I needed. He was very friendly and helpful. He gave me a detailed explanation of everything that needed done and ensured everything was completed in a timely manner. More
Great Service Gary Wilson was very professional and helpful with my service needs and kept me informed of the process. Overall very happy and would recommend loca Gary Wilson was very professional and helpful with my service needs and kept me informed of the process. Overall very happy and would recommend location. Great job Gary Wilson More
Finished in less than an hour Chris did another great job with our car. Always a pleasant experience at Town & Country Toyota. The grounds and waiting rooms are so well maintained. Chris did another great job with our car. Always a pleasant experience at Town & Country Toyota. The grounds and waiting rooms are so well maintained. More
Tyler, Assistant Service Manager, Was Great This is my 2nd time at Toyota Town & Country. Both visits were excellent. The staff make a concerted effort to be professional, friendly and courteous This is my 2nd time at Toyota Town & Country. Both visits were excellent. The staff make a concerted effort to be professional, friendly and courteous. They go the extra mile to ensure that all questions are answered and that any concerns are addressed. I have been to plenty of dealerships in several states that are sketchy, pushy, or downright rude. Not the case here, from my two experiences. Today's experience with Tyler was exceptional--nice guy and very thorough. I'm happy to come back for my next servicing needs! More
New breaks. I was In and out in 3 hours, I felt like that was actually pretty quick for the work involved in changing my breaks out. I was In and out in 3 hours, I felt like that was actually pretty quick for the work involved in changing my breaks out. More
Superior Service Brandon was exceptionally knowledgeable and professional. Here explained the service performed and made a point to answer all questions thoroughly. Brandon was exceptionally knowledgeable and professional. Here explained the service performed and made a point to answer all questions thoroughly. The quality of service in the Service Dept continues to be a key factor for my continued patronage of Town and Country Toyota. More
oil change and tire replacement. In and out in an hour, never will I take my vehicle anywhere else! Great customer service, actually found out about a minor recall on my vehicle and t In and out in an hour, never will I take my vehicle anywhere else! Great customer service, actually found out about a minor recall on my vehicle and that was also corrected. More
Great service experience Service Rep promptly greeted me when I arrived, great shuttle service, service rep called to say car was ready, quick checkout at cashier to pick up c Service Rep promptly greeted me when I arrived, great shuttle service, service rep called to say car was ready, quick checkout at cashier to pick up car. More
a relief I hate shopping for a car, this went very smooth. Jack and Charles were very helpful. The 2 of them made the deal go very well for both the customer a I hate shopping for a car, this went very smooth. Jack and Charles were very helpful. The 2 of them made the deal go very well for both the customer and them More
15k mile check up The customer service we received was very attentive and helpful. He always kept us informed and updated on what the mechanics were doing and our expec The customer service we received was very attentive and helpful. He always kept us informed and updated on what the mechanics were doing and our expected wait time. More