Town and Country Toyota

Toyota Service Everything was explained thoroughly. Awesome Customer Service. Service Rep was very friendly and genuinely cared about our experience and needs. Very Everything was explained thoroughly. Awesome Customer Service. Service Rep was very friendly and genuinely cared about our experience and needs. Very comfortable waiting area as well. More

Best Experience By Far This was by far the best experience I have ever had getting my car repaired. Jerry B. was fantastic and kept me up to date on the progress of the repa This was by far the best experience I have ever had getting my car repaired. Jerry B. was fantastic and kept me up to date on the progress of the repairs before I knew to ask for them. He was also able to fit in an additional small fix on the car and kept it within the original time frame! Will definitely recommend their services to everyone I know. More

Town & Country provides a great service experience Town & Country provides start to finish service excellence, for customers and vehicles too. Service Technicians are always personable, courteous and p Town & Country provides start to finish service excellence, for customers and vehicles too. Service Technicians are always personable, courteous and professional and my most recent Tech, Sean, was just another example of quality customer service. More

Complicated issue resolved fairly 2016 Toyota Prius has recurring issue with cruise control and radar system. The complicated and intermittent problem was diagnosed and warranty issue 2016 Toyota Prius has recurring issue with cruise control and radar system. The complicated and intermittent problem was diagnosed and warranty issue was resolved fairly. More

Buying from Brian Young I couldn't have been better treated or served than with Brian. Personable and laid back, he was like running into a lost old friend. I couldn't have been better treated or served than with Brian. Personable and laid back, he was like running into a lost old friend. More

Exceptional Customer Service Sale person was great. He was not push and he let me decide what I want. and the process did not take too long. I was treat with kindness Sale person was great. He was not push and he let me decide what I want. and the process did not take too long. I was treat with kindness More

Good service Brandon was very helpful in handling my first two service appointments. My greatest dread with basic service at dealers is it takes too long. Brando Brandon was very helpful in handling my first two service appointments. My greatest dread with basic service at dealers is it takes too long. Brandon helped me with choosing a slower workload time so the wait was less. Very friendly staff and comfortable waiting area. More

Exceptional Customer Service Last Sunday, June 23, I contacted Town and Country Toyota about a 2019 4Runner they have listed on their website since my wife and I have been looking Last Sunday, June 23, I contacted Town and Country Toyota about a 2019 4Runner they have listed on their website since my wife and I have been looking for one that we would like to make and offer to buy. I received right away a response from Danielle Driscoll about my inquiry. I was recommended to speak with Shan Niazi. I spoke with Shan and we worked out a deal and Shan asked me to provide him with all the necessary documents to get him started in processing the necessary paperwork so they can get me out of the dealership into the 2019 4Runner in a short period of time as possible without wasting most of my time haggling and completing paperwork that can completed in advance of my arrival to the dealership to pick up my 2019 4Runner. During this time me and my wife were in communication with Danielle Driscoll and she provided us exceptional customer service. She was professional and respectful of out time. When I arrived at the Town and County Toyota dealership on Monday, June 24th, I was greeted by Shan Niazi and Charles Padgett. Shan informed me that they are working on my paperwork and will get me in to the 2019 4Runner as soon as we finalize the paperwork. Within less than an half an hour after my arrival to the dealership, I was signing all the completed paperwork and within less than an hour Town and Country Toyota got me into and driving my new 2019 4Runner! Shan and Robert Black worked on the paperwork and Robert showed me all the bells and whistles and how they work in my new 4Runner! It took less than an hour to get me processed so I can get in to my new 4Runner and drive it home! What an awesome experience! This is what I call Exceptional Customer Service! I would definitely recommend Town and Country Toyota to all my friends and families. I 30 plus years of my experience in buying cars, Town and Country Toyota made it to my top list! Thank you again Shan, Charles, Danielle, and Robert for making my buying experience a pleasure and rewarding one! Unfortunately, I did NOT get this experience with Toyota of North Charlotte. Please see my review on June 21st. Rod More

Great Service and Price I have now purchased/leased 5 vehicles here. I’ve never walked away unhappy with my experience. I actually sent my mother in law there to purchase her I have now purchased/leased 5 vehicles here. I’ve never walked away unhappy with my experience. I actually sent my mother in law there to purchase her vehicle as well. More

Excellent Buying Experience As a sales training company owner of 15 years I'm pretty picky about my sales experience...no tolerance for pushy sales people or overused sales tacti As a sales training company owner of 15 years I'm pretty picky about my sales experience...no tolerance for pushy sales people or overused sales tactics...and car sales has one of the worst sales reputations out there. My experience buying the 4Runner TRD OffRoad this past week was excellent. They gave me the information I needed, did not push for a fast close, stayed in touch with vmail to make sure I had everything I needed, gave me a fair price without my having to use all kinds of negotiation tactics, and when the sale was done, made sure I knew how to contact them with any issues, called to make sure I loved my car, and I'm really happy with the final purchase...I'll be back when it's time to replace this vehicle. More