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Town and Country Ford - Service Center

Charlotte, NC

4.7
104 Reviews

104 Reviews of Town and Country Ford - Service Center

Sort by
November 28, 2019

Ford Explorer Sport repair We could not be happier with the service we received at Town and Country Ford. Bill Worthington is a pleasure to work with!! We have been taking both More

by dreed1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Dec 03, 2019 -

Town and Country Ford responded

Hi Dreed1, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

November 12, 2019

Josh was very helpful and knowledgeable. Thank you for the excellent service. Additional information was provided as well as tips and tricks on good vehicle maintenance. See you again in 500 More

by WB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Bob
Dec 03, 2019 -

Town and Country Ford responded

Wb, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2019

Town & Country Ford has always treated me well. In a very respectful, professional manner. Bill Worthington is very sharp, committed to Excellence, with expert guidance. More

by markjoyce81
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Dec 03, 2019 -

Town and Country Ford responded

Markjoyce81, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

November 07, 2019

The service advisors and other service center staff were very attentive and very professional in handling my maintenance issues and warranty processing. They were prompt and thorough. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 03, 2019 -

Town and Country Ford responded

Steve, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Town and Country Ford!

November 01, 2019

Repaired body damage to my Ford F-250 The body shop staff was very knowledgeable and professional and they repaired the truck in less that two weeks. They found damage on the truck that More

by Lola T-70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Price
Dec 03, 2019 -

Town and Country Ford responded

Hi Lola T-70, thank you so much for your positive comments about Town and Country Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2019

Town and Country Ford Repairs These guys are the best! They do the work correctly and are easy to work with. Genuine Ford parts too. I've purchased 4 SUV's from them and was happy More

by Town & Country Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Reeker and Dave in the Body Shop. (Dave is the very best!!)
Dec 03, 2019 -

Town and Country Ford responded

Town & Country Ford, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2019

They really took care of me! Service was professional! I really appreciate the time they spent helping me determine the issue with my cooking system. I feel like they cared and gave top notch service at More

by Danielle C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 30, 2019 -

Town and Country Ford responded

Hi Danielle C, we are very happy to have provided you with such a positive experience! We hope to see you soon!

October 06, 2019

Service team is excellent I was just there to have a part replaced that had been recalled. I was in and out of there in 45 minutes (which I spent out front ogling the mustangs) More

by only1bocelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Oct 08, 2019 -

Town and Country Ford responded

Only1bocelli, we are glad we could help! We hope to see you soon!

September 26, 2019

Great place for cars and trucks! My wife and I have bought 5 vehicles from Suat at Town and Country Ford. He is by far the best person I’ve ever dealt with at any dealership. Always f More

by Tooljunkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Oct 01, 2019 -

Town and Country Ford responded

Tooljunkie, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

September 23, 2019

Top quality service Service managers are always very courteous and aware of all my cars needs. I enjoy hanging out in the snack bar watching old cowboy shows and they fin More

by Eddiemack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 25, 2019 -

Town and Country Ford responded

Hi Eddiemack, thank you so much for your positive comments about Town and Country Ford! We can't wait to see you again, have a great day.