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Town and Country Ford - Service Center

Charlotte, NC

4.7
104 Reviews

104 Reviews of Town and Country Ford - Service Center

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February 21, 2020

Great Customer Service Within the last several weeks the Mint Hill Police Department has taken their police cars in for service, brake inspections/brake jobs, tires, service More

by shall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Groeneveld
Feb 25, 2020 -

Town and Country Ford responded

Shall, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

February 17, 2020

We have working with them for over 13 years and have never had a bad experience. Great Dealership. Very passionate about their customers and their work. More

by genebgoforth
Recommend Dealer
Yes
Employees Worked With
Mike and Bill in service
Feb 25, 2020 -

Town and Country Ford responded

Hi Genebgoforth! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2020

service i thought Bill Worthington did a good job of explaining to me what was wrong with my car very professional and friendly. Also it was cheaper than i th More

by steveandsal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Feb 25, 2020 -

Town and Country Ford responded

Hi Steveandsal, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 25, 2020

Professional an such a gentleman...Always make the Professional an such a gentleman... Always make the customer feel welcome The service department is impeccable and the service men always greet you More

by Honeywest1
Recommend Dealer
Yes
Employees Worked With
Bill
Feb 25, 2020 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 20, 2020

Steven took very good care of me and Michael helped too. Town and Country Ford is the eptitome of Customer Service. You are treated like a VIP and the Service Techs are AWESOME. The wait is not long at all More

by Ohmygod3*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Michael
Feb 25, 2020 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2019

Bill was great as usual. I’m very satisfied with Town and Country Ford.i always have a pleasant experience there. They have a Great service department More

by Rhenley
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Dec 26, 2019 -

Town and Country Ford responded

Rhenley, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2019

Pretty Good Service The service department of Town And Country is one of the two reasons we purchased a Ford C Max (the other being that our first C Max was excellent).Th More

by rickfineout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Reeke
Dec 26, 2019 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 19, 2019

Unbelieveable service Town and Country Ford has it figured out! They provide the best service of any dealership I have dealt with! I would recommend this dealership to al More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Richardson
Dec 26, 2019 -

Town and Country Ford responded

Hi Chad, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2019

Great Service As always the Town & Country team makes everything easy got me in and out with a short wait time bringing my Fusion in this weekend for service. More

by barr7820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 19, 2019 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 05, 2019

Their service department is outstanding! My wife had Their service department is outstanding! My wife had electrical problems with her Ford Explorer on Friday night and we went there without even calli More

by Tom Mecir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Steve Kinslow
Dec 11, 2019 -

Town and Country Ford responded

Tom Mecir, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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