Town and Country Ford - Service Center
Charlotte, NC
104 Reviews of Town and Country Ford - Service Center
Great service Great explanation of work needed and time length was fine. I just didn't receive my car wash like I did with my past services. Great explanation of work needed and time length was fine. I just didn't receive my car wash like I did with my past services. More
ALWAYS professional, considerate and accommodating, ALWAYS! Pleasant waiting area, very clean bathroom, never pressured to obtain additional services, answers questions in a way U can understand ! ALWAYS! Pleasant waiting area, very clean bathroom, never pressured to obtain additional services, answers questions in a way U can understand ! More
Excellent Customer Service The Service department has taken care of my truck as a customer for a long time. Quality service from everyone involved, and always very polite and he The Service department has taken care of my truck as a customer for a long time. Quality service from everyone involved, and always very polite and helpful. More
Godd service, didn't like dead battery... I was in an accident with my Ford F- 150. Town and Country Ford was the first place I thought of to have the truck repaired. They did an excellent j I was in an accident with my Ford F- 150. Town and Country Ford was the first place I thought of to have the truck repaired. They did an excellent job with it. When I got in the truck to leave, it wouldn't start. They promptly jumped it off, saying the doors were left open during repairs and that it would be charged by the time i got back to work. Several hours later, I went out to start the truck and it took two minutes, but got it started. I ended up having to buy a new battery for the truck. That was irritating, but otherwise the work was excellent, as I knew it would be. More
I can’t say enough about the professionalism of this place and Mr Frank DeFeo. From the moment I pulled in he made me feel important and he made sure I else’s taken care of all the way around. He stayed place and Mr Frank DeFeo. From the moment I pulled in he made me feel important and he made sure I else’s taken care of all the way around. He stayed in excellent communication with me and even pulled my car around for me when it was ready. I’ve been a loyal customer with Young Ford for over 20 years and this Guy is so good at his job I thought he was a manager or at least should be. I’m so happy my Ac was fixed in a few days and I will always trust these guys to take care of my car and me. More
I’ve had my truck in the body shop twice. Daryl Price is the one I had been dealing with for my repairs. I was very satisfied with Darrell in the work and repair on my truck. I would send everyone that ask the one I had been dealing with for my repairs. I was very satisfied with Darrell in the work and repair on my truck. I would send everyone that ask for body repairs to see Darrell Price at Town Country Ford Body Shop. Thank you making my Truck look like new again. John Howell More
Truck Body Damage Repairs My 2014 F-150 was damaged in an accident caused by another party. The Collision Center helped me through the process and were extremely courteous and My 2014 F-150 was damaged in an accident caused by another party. The Collision Center helped me through the process and were extremely courteous and kept me posted along the way. They coordinated my rental car so I wouldn't be delayed, even though this was all handled through the other party's insurance company. Many thanks to Shannon Epting and Daryl Price for all their help! More
Fast friendly service. Got me in and out quickly. Friendly staff. Really good experience was late due to accident down below dealership called them and was told not to stress it they would service Friendly staff. Really good experience was late due to accident down below dealership called them and was told not to stress it they would service my vehicle anyway More
Very polite and doing a good job! They have a tough job and they do a good job. Most importantly when there are issues they are there to assist. Ford itself may take a while and may They have a tough job and they do a good job. Most importantly when there are issues they are there to assist. Ford itself may take a while and may not always be willing to help but I have found that Town and Country has a really good service department. More
Not the dealers fault but they had the car for a week with a navigation issues on speaking the street names. Ford tech support claims it’s a software issue and wait for sync update. I have had this issue with a navigation issues on speaking the street names. Ford tech support claims it’s a software issue and wait for sync update. I have had this issue for a year and alway the same answer after two updates already. Also had Ford performance tune installed tech forget to save the old and new PC3 files so I can never retune to stock. Ford can’t recover the files??? More