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Town and Country Ford - Service Center

Charlotte, NC

4.7
104 Reviews

104 Reviews of Town and Country Ford - Service Center

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December 06, 2021

They were were great got my car looking brand new again and were great with communicating! More

by Alex Cesare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon and Bryan
Dec 08, 2021 -

Town and Country Ford responded

Hi Alex Cesare, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 17, 2021

No pressure ever, professionally friendly and through. But, my last service appt my car was not washed off like in the past More

by Marypat.hrdlick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember their names
Nov 19, 2021 -

Town and Country Ford responded

Marypat.hrdlick, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. We hope to see you soon!

November 01, 2021

Extremely satisfied with this dealership! Will definitely use them everytime my mustang needs serviced. Great job! More

by kaywattsb
Recommend Dealer
Yes
Employees Worked With
Did not get named
Nov 03, 2021 -

Town and Country Ford responded

Hi Kaywattsb! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 28, 2021

Excellent Communication along with timely turnaround, Town and Country service department is always reliable and consistent More

by gfoxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Sep 30, 2021 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2021

I am very happy with the service I received, the staff in service was great. More

by kristinanetzel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Mcphearson
Sep 28, 2021 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 01, 2021

They were excellent they kept me updated on the repairs e my car they sented me emails I don't have anything bad to say they were good if I'm ever in that situation again town and country would be thy one th More

by angeliamintz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen stokes
Sep 03, 2021 -

Town and Country Ford responded

Angeliamintz25, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2021

Service was good, the process efficient. Employees were friendly and polite. Will likely continue using T&C Ford for service on y 2020 Ranger. I still have two issues that evidently cannot or will not be More

by quickbeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Aug 19, 2021 -

Town and Country Ford responded

Hello Quickbeam, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2021

My son handled the service this time around without a hitch! It was smooth. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 19, 2021 -

Town and Country Ford responded

Jd, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! We hope to see you soon!

August 02, 2021

Bill worthington, service manager, is so responsive! my A/c died in the middle of a heat wave and despite no availability for an appointment, Bill got me in on the same day, sent me off in a loaner car, an More

by CRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Aug 19, 2021 -

Town and Country Ford responded

Crb, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2021

My tire went flat this morning beyond repair. I called several Ford places to see if the service dept could get me in to replace the tire; everyone claimed they couldn't help me out. I called Town and Co More

by Jena Goldberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Holt
Aug 14, 2021 -

Town and Country Ford responded

Jena Goldberg, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

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