Town and Country Ford - Service Center

buying, owning and maintaining vehicles is always a huge expense and a pain; however, Jim Flickinger at Town and Country Ford is a very honest, helpful person in their sales dept. Overall, the company's own expense and a pain; however, Jim Flickinger at Town and Country Ford is a very honest, helpful person in their sales dept. Overall, the company's owner must be great too because he/she makes the decisions and seems to always decide what's right for the customer. Honest and fair. 5 stars. More

Town and Country Ford always provides a superb experience and has assisted whenever we need help. Our vehicle was exhibiting an extremely loud noise and we brought it to this location since we purchased it h and has assisted whenever we need help. Our vehicle was exhibiting an extremely loud noise and we brought it to this location since we purchased it here. Their technicians were able to identify the issue and repair the vehicle. No more loud noise! Big thanks to Bill, Jacob, and the team here. More

Town and Country Ford always provides a superb experience and has assisted whenever we need help. Our vehicle was exhibiting an extremely loud noise and we brought it to this location since we purchased it h and has assisted whenever we need help. Our vehicle was exhibiting an extremely loud noise and we brought it to this location since we purchased it here. Their technicians were able to identify the issue and repair the vehicle. No more loud noise! Big thanks to Bill, Jacob, and the team here. More

The Town and Country Ford Body Shop in Charlotte, North Carolina did a superb job repairing my 2022 Carbonized Gray Bronco, which had a highly unfortunate meeting with my child's sports net while parked in Carolina did a superb job repairing my 2022 Carbonized Gray Bronco, which had a highly unfortunate meeting with my child's sports net while parked in the driveway. The T&C Ford Body Shop team, from friendly and customer-focused Shannon and Michael in the office to the technicians in the shop, were exemplary from start to finish. They even managed to cut the eye-popping time-to-repair estimate in half, for which I was very grateful. I would trust them with any body work you need done on your vehicle - they are excellent at what they do! More

Love this team. Kind and considerate. Met my every need. Did everything possible to reduce my stress, Shannon and Mike were absolutely wonderful. Give this whole tea Kind and considerate. Met my every need. Did everything possible to reduce my stress, Shannon and Mike were absolutely wonderful. Give this whole team a raise. More

Great sales experience at T&C, worst service experience. Took 5 months to get recall work complete. They were never ready so it took 5 trips to complete recall work. Took 5 months to get recall work complete. They were never ready so it took 5 trips to complete recall work. More

Very quick and quality work with the job done. Bill Worthington was quick and responsive and then let me know as soon as car finished Bill Worthington was quick and responsive and then let me know as soon as car finished More

Dropped off my vehicle for service, and the service tech was fast and efficient in checking me in. Fewer than two hours later I was surprised when he called and told me the vehicle was ready for pickup. C was fast and efficient in checking me in. Fewer than two hours later I was surprised when he called and told me the vehicle was ready for pickup. Checkout and payment were also handled efficiently, sending me on my way as a very pleased cistomer. More

La espera para el cambio de aceite fue corta. En otras ocasiones me an lavado el truck pero esta vez no. Espero que no hayan cambiado. En otras ocasiones me an lavado el truck pero esta vez no. Espero que no hayan cambiado. More

I had a warranty issue with my truck. They did a great job with the repair. Also worked out a way for me to pick up the car after hours. One opportunity - there were footprints and h They did a great job with the repair. Also worked out a way for me to pick up the car after hours. One opportunity - there were footprints and handprints where the work was performed. Would have been awesome if they had washed and vacuumed the car before returning it to me. More