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Town and Country Ford

Charlotte, NC

4.8
295 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 295 reviews

July 20, 2023

Town and Country Ford always provides a superb experience and has assisted whenever we need help. Our vehicle was exhibiting an extremely loud noise and we brought it to this location since we purchased it h More

by blf294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Worthington, Jacob Groenveld
Jul 24, 2023 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2023

Very fast and helpful from choosing vehicle to driving off it was such a smooth experience. More

by takishataylor214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene
Jul 12, 2023 -

Town and Country Ford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2023

The Town and Country Ford Body Shop in Charlotte, North Carolina did a superb job repairing my 2022 Carbonized Gray Bronco, which had a highly unfortunate meeting with my child's sports net while parked in More

by gregef
Recommend Dealer
Yes
Employees Worked With
Michael, Shannon
Jul 11, 2023 -

Town and Country Ford responded

We are so happy to read such a great review about Town and Country Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2023

Love this team. Kind and considerate. Met my every need. Did everything possible to reduce my stress, Shannon and Mike were absolutely wonderful. Give this whole tea More

by Sabrina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shannon and Mike were my key people. Can’t say enough about there kindness. The other team members worked quickly and did a great job.
Jul 07, 2023 -

Town and Country Ford responded

Sabrina, thank you for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2023

Great service from the Finance Director Adam Halaszynski to the Salesman Kyler Littlefield. They both explained everything so we could understand it. We also traded in a vehicle and that process went very s More

by karen.robertson
Recommend Dealer
Yes
Employees Worked With
Adam Halaszynski and Kyler Littlefield
Jul 07, 2023 -

Town and Country Ford responded

Karen, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2023

Great service, awesome employees that truly cares about their customers wants and needs. I love.them. More

by Stormy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam H.
Jun 20, 2023 -

Stormy responded

Thank you everyone for the awesome experience. GO FORD....

June 13, 2023

Hugh Johnson was great , very patient , knowledgeable, clear and fair Adam Halaszynski had it pretty easy , I traded in an EXPED XL for a EXPED MAX this is my 7th Exped , i am very familiar with the More

by COOLREPNEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Halaszynski, Hugh Johnson
Jun 18, 2023 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 29, 2023

The staff to employees were awesome and did a wonderful to great job. Thank you. More

by palmer_vonda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh / Quentin/ Kathy
May 31, 2023 -

Town and Country Ford responded

Palmer, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 28, 2023

Michael Vince was great. He was patient, knowledgeable about the F-150 trucks and listened to me. He even came in on his day off to deliver my truck to me. More

by sheprobinson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Vince
May 31, 2023 -

Town and Country Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2023

Quick quality service at a fair price with coupons. Take advantage of the coupons great waiting area More

by mmaloni950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
May 26, 2023 -

Town and Country Ford responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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