Town and Country Ford
Charlotte, NC
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I have bought 3 Edges with this dealership and this Explorer. A Former Loaner, should have been presented on delivery to me as a new vehicle and all detailed as new with the price paid. Regardless of t Explorer. A Former Loaner, should have been presented on delivery to me as a new vehicle and all detailed as new with the price paid. Regardless of the Items i was giving up with the Edge i traded in, i should have been offered the same items such as Gap insurance, tire road Hazard and the 4-year premium extended care incorporated into the price and my payment should not have gone up. I should not have had to a down payments well due to the fact the vehicle i traded in went thru 2 converters in the same year. A good dealer owner who is aware i have been a buyer for the last 12 years would have. Basically, i had to trade the former in if the engine light went on again i would have had to claim lemon law. Not good for Ford and a lot of paperwork. Dealer has some great people working there and i hope that all my information from this new vehicle gets transferred to their service department this time, so they are aware where i bought the vehicle. More
Town and Country Ford has amazing staff who really take great care of their customers! Our experience was wonderful! Would highly recommend this dealership when looking for your next vehicle! great care of their customers! Our experience was wonderful! Would highly recommend this dealership when looking for your next vehicle! More
Friendly, professional and knowledgeable. There was no pressure…listened to what I was looking to do, made a fair offer and we’re happy with our new F150. Hugh Johnson was great. There was no pressure…listened to what I was looking to do, made a fair offer and we’re happy with our new F150. Hugh Johnson was great. More