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Town and Country Ford

Charlotte, NC

4.8
295 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 295 reviews

March 20, 2024

Suat and the team took great care of us in our new purchase. The dealership is very clean and inviting, they also have a cafe inside the dealership which will be nice to use when we're having vehicle More

by crw11012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suat, Carl and the Finance Dept.
March 14, 2024

The dealership as a whole was very clean. They were professional. Alex lopez was a fantastic salesman and charles was also a great financial advisor. More

by Viper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex lopez and charles
March 12, 2024

Not pushy at all. Very helpful and patient. I did not feel rushed to make a decision. More

by Walshy1423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Littlefield and Adam Halaszynski
February 29, 2024

Smooth and seemless sales process. Charlie, Suat, Adam, and CWall all made this purchase as easy and pressure free as possible. Will come back and buy again for sure! More

by ekl11310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pierece
Mar 03, 2024 -

Town and Country Ford responded

We're happy to hear you had such a positive experience with our team! Thank you again for the great review!

February 09, 2024

Michael and team at Town and Country Ford made my buying experience quick and easy! More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vince
Feb 13, 2024 -

Town and Country Ford responded

Josh, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. Thank you again for the great review!

February 07, 2024

Hugh Johnson was my contact at Town & Country and he was always available for questions and if he didn’t have an answer he was quick to find one. There was no pressure at any point and the process of order More

by jclay59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Johnson
Feb 10, 2024 -

Town and Country Ford responded

Thanks for your praise and kind comments about our team. We hope to be of service to you again in the future!

February 03, 2024

Great teamwork between my sales associate, manager and office staff. They were responsive to what I needed and kept the process moving without pressuring me. More

by BeccaB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 06, 2024 -

Town and Country Ford responded

Becca, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 24, 2024

This is the sixth vehicle I have purchased from Town & Country Ford - each time I left satisfied that I had made a good deal. I will continue to shop here when the need arises. Renee went above and beyond More

by Ed Cauthen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Rschoepflin - Excellent sales rep. works hard for the customer
Jan 26, 2024 -

Town and Country Ford responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2024

We came to them to order my Maverick and had the best experience ever. They were great and it was a great experience.. More

by jackson4247
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Vince
Jan 23, 2024 -

jackson4247 responded

Thank you Town and Country Ford and Michael Vince.

January 21, 2024

Very attentive, focused on the customer, worked diligently to make the sale, Trey was fantastic to work with More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Smith, C-Wal
Jan 23, 2024 -

Town and Country Ford responded

Thank you so much for the positive review! We hope to be of service to you again in the future.