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Town and Country Ford

Charlotte, NC

4.8
307 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 307 reviews

August 08, 2018

Great experience, friendly people Easy people to deal with, friendly and knowledgeable . My salesman was Tyler, he was a super nice guy and made our experience at town and country grea More

by Jtruck76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 17, 2018 -

Town and Country Ford responded

Jtruck76, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2018

Great experience Rene assisted us in the purchase of our 2018 Fusion. He was knowledgeable, friendly, and we would definitely recommend him! Thank you Town and Country More

by Happy Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Schoepllin
Aug 17, 2018 -

Town and Country Ford responded

Hi Happy Buyer, thank you so much for your positive comments about Town and Country Ford!

July 13, 2018

Great Car Buying Experience Absolutely the best car buying experience I've ever had. We all know what a dreaded and difficult thing it is, to car shop. But from the minute I wa More

by aparker72965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rivera, Suat K., Peyton Byrd, Karen ?
Jul 23, 2018 -

Town and Country Ford responded

Aparker72965, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Ford. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Feel free to reach out to us if you need anything. Have a wonderful day.

July 04, 2018

Great experience Friendly, knowledgeable, and willing to work with me to get me into the vehicle I needed for my business and my family. Would recommend this dealershi More

by dcdisalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Mason
Jul 16, 2018 -

Town and Country Ford responded

Dcdisalvo, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

June 20, 2018

Relaxed buying environment with top of the line salesmen Large selection and good quality employees that will provide information and time to make sure you're buying the right vehicle. Didn't push toward the More

by Jelwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Powell
June 19, 2018

Fantastic Staff I found that everyone is willing to help and your satisfaction is foremost. My salesman was very knowledgeable regarding the ford family vehicles, po More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Williams
June 01, 2018

Great experience From the moment we walked in we felt important. They knew we were coming in to look at a specific car and everything was ready for us. Everyone ther More

by Jmalvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 06, 2018 -

Town and Country Ford responded

Thank you so much for this wonderful review! We are so glad we were able to provide you with a positive experience! If there is ever anything else we can do for you, please do not hesitate to reach out! Have a fantastic day!

May 15, 2018

Very thorough. Very warm feeling as we got out. They went above and beyond to help us make our decision. Did not rush. Always the best deals. More

by cchafin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Halaszynski
Apr 26, 2019 -

Town and Country Ford responded

Cchafin, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Town and Country Ford

May 02, 2018

Unexpected Surprise I went in to have my 2012 Escape inspected and new tires installed. While I waited, I went in and looked around at the cars on display. I even sat i More

by Joyful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Eldarini and Swat
May 31, 2018 -

Town and Country Ford responded

Thank you for this great review! We are so glad that we were able to help you out! If there is anything else that we can do for you, please let us know! Have a great day and enjoy your new Escape!

April 14, 2018

Disrespect I have purchased several vehicles from Town and Country Ford over the past 18 years and have to say I will not purchase another vehicle from here agai More

by S.D. TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
C. Pierce (G.M.), M. Oates (Auto Body Mgr.), D. Kaye (Auto Body Asst. Mgr.), D. Powell (Sales)
Apr 26, 2019 -

Town and Country Ford responded

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

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