Town and Country Ford

Great experience Friendly, knowledgeable, and willing to work with me to get me into the vehicle I needed for my business and my family. Would recommend this dealershi Friendly, knowledgeable, and willing to work with me to get me into the vehicle I needed for my business and my family. Would recommend this dealership to friends and family More

Great experience From the moment we walked in we felt important. They knew we were coming in to look at a specific car and everything was ready for us. Everyone ther From the moment we walked in we felt important. They knew we were coming in to look at a specific car and everything was ready for us. Everyone there was very friendly all in all a great experience. More

Very thorough. Very warm feeling as we got out. They went above and beyond to help us make our decision. Did not rush. Always the best deals. Very warm feeling as we got out. They went above and beyond to help us make our decision. Did not rush. Always the best deals. More

Unexpected Surprise I went in to have my 2012 Escape inspected and new tires installed. While I waited, I went in and looked around at the cars on display. I even sat i I went in to have my 2012 Escape inspected and new tires installed. While I waited, I went in and looked around at the cars on display. I even sat in a 2018 Escape. I was curious about the 2018 models and how they would be to see out of. I was impressed, but what stuck in my mind was that the new model cost less than the used 2012 I purchased 4 years ago. So I went to talk to someone and the next thing I know, I am test driving a 2018 model and discussing options. Before I left, I bought a new 2018 Escape model with 11 miles on it. The paperwork was simple, Ford took care of everything, arranging the details, trade in, etc. Seamless process. More

Disrespect I have purchased several vehicles from Town and Country Ford over the past 18 years and have to say I will not purchase another vehicle from here agai I have purchased several vehicles from Town and Country Ford over the past 18 years and have to say I will not purchase another vehicle from here again as long as the current management is in place. A small problem was met with miscommunication, failed commitments, and a complete failure to communicate which turned the small/minor problem into a large complex issue. Which equates to disrespect. More

Great dealership to do business with. Had been looking for a new F-250 in my area but kept getting told the truck I wanted would have to be special ordered. I thought is was simple, Crew c Had been looking for a new F-250 in my area but kept getting told the truck I wanted would have to be special ordered. I thought is was simple, Crew cab, 6.2 gas engine & blue jeans color. After checking the internet I found one in NY state. Checked on it then found one at Town & Country. Called them and it was still available. Drove up on Saturday, checked it out, liked it. Had a spot on the fender that was to the metal. Paper work got signed, a loaner vehicle was brought up for us to get home while they repaired the damage. Then they drove it to my house (2 1/2 - 3 hours away) and dropped it off with me. I would recommend this dealership to everyone. More

Quick and convenient new car purchase I had a great experience at Town and Country Ford in Charlotte. We came in looking around late in the afternoon on a weeknight. We were greeted by a I had a great experience at Town and Country Ford in Charlotte. We came in looking around late in the afternoon on a weeknight. We were greeted by a salesman that was not pushy or impatient and was able to either answer all of our questions, or was able to find out quickly so we could make an informed decision. We were in and out with a new car within a few hours. Best experience I've had at a dealership in many years. They had good financing options and I didn't feel ripped of when I left. Thanks again Tyler! Enjoying my new Escape. More

Great Experience Thanks to all of the people we dealt with at this dealership, we have bought ford vechicles for the past 32 yrs and this was the best experience we’ve Thanks to all of the people we dealt with at this dealership, we have bought ford vechicles for the past 32 yrs and this was the best experience we’ve have had yet, thanks to you all we will definitely be back for any future purchases. More