![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Town and Country Ford
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 307 reviews
Service when promised Service depart delivered as promised. Very smooth operation from making the appointment, bringing in car, and nice waiting area. Cashier was pleasant Service depart delivered as promised. Very smooth operation from making the appointment, bringing in car, and nice waiting area. Cashier was pleasant to deal with, even no discount was offered or provided, even when asked. It is what it is, as they say More
Awesome Experience!!! Brought my 2000 Ford Focus SE in for service and discovered it would be better to just get another vehicle. Daniel was great and helped me with a pur Brought my 2000 Ford Focus SE in for service and discovered it would be better to just get another vehicle. Daniel was great and helped me with a purchase of a 2016 Ford Focus SE. The entire process very smooth and a great buying experience. Congrats to the entire staff at Town and Country Ford Independence Blvd. More
Bought Used Car and Service Bought a Used Car: Their service is excellent. They made sure I was happy with my used car and made sure it was serviced! I appreciate all the help! Bought a Used Car: Their service is excellent. They made sure I was happy with my used car and made sure it was serviced! I appreciate all the help! More
Service was Awesome Bill Worthington lead the service team in servicing my vehicle and made sure I had a loaner to use so that I would not have to reschedule my appointme Bill Worthington lead the service team in servicing my vehicle and made sure I had a loaner to use so that I would not have to reschedule my appointments, They went out of their way to provide personal service when they unloaded my car and loaded the loaner with all the materials I use in my profession. When I returned to pick up my car they did the same. I appreciate the excellent service I received. More
Salesman & Sales Department The salesman,Tyler, who worked with me treated me with utmost respect answering all my questions and when he was not sure, he found out. His manager/t The salesman,Tyler, who worked with me treated me with utmost respect answering all my questions and when he was not sure, he found out. His manager/trainer was also there to help, run my credit and negotiated a deal that I was not able to refuse. He explained the choices I had and gave me a choice which I am so happy with my choice. Thank you, Tyler, for a great experience at Town & Country.Ford. Tyler More
Great experience. Very good service. I was very pleased. Purchased a new Ford Escape. I am very pleased with my purchase and very pleased with the level of service that Town and Country provided me. It was a Purchased a new Ford Escape. I am very pleased with my purchase and very pleased with the level of service that Town and Country provided me. It was a very good buying experience all around and I would highly recommend them. Thank You More
Unprecedented Service Town and Country Ford is by far the best dealership I’ve worked with. Everyone was extremely friendly and worked diligently to make the entire experie Town and Country Ford is by far the best dealership I’ve worked with. Everyone was extremely friendly and worked diligently to make the entire experience flawless. We had the pleasure of working with Peyton and David, who met all our expectiations and then some. The whole process felt more like meeting up with friends than a car purchase. More
Sales and Service Personal are awesome. I had the easiest and best experience dealing with the Sales and service staff. I would highly recommend Town and Country Ford to all of my friends I had the easiest and best experience dealing with the Sales and service staff. I would highly recommend Town and Country Ford to all of my friends and co workers. More
Always great service As always Trey is the best salesperson in Charlotte. No pressure sales but always right there to answer questions and go the extra mile. Paperwork is As always Trey is the best salesperson in Charlotte. No pressure sales but always right there to answer questions and go the extra mile. Paperwork is quick as well. More
Amazing Customer Service My salesman and his manager were some of the best people I’ve worked with. Kent was very friendly and did everything he could to get me in my car. I a My salesman and his manager were some of the best people I’ve worked with. Kent was very friendly and did everything he could to get me in my car. I appreciate everyone there who helped. More