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Town and Country Ford

Charlotte, NC

4.8
307 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 307 reviews

March 01, 2019

Service when promised Service depart delivered as promised. Very smooth operation from making the appointment, bringing in car, and nice waiting area. Cashier was pleasant More

by Jamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not available at this time
Mar 07, 2019 -

Town and Country Ford responded

Jamin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2019

Awesome Experience!!! Brought my 2000 Ford Focus SE in for service and discovered it would be better to just get another vehicle. Daniel was great and helped me with a pur More

by Moats1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 12, 2019 -

Town and Country Ford responded

Moats1912, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 16, 2019

Bought Used Car and Service Bought a Used Car: Their service is excellent. They made sure I was happy with my used car and made sure it was serviced! I appreciate all the help! More

by aweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager and Tony in Service
Feb 19, 2019 -

Town and Country Ford responded

Aweb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2019

Service was Awesome Bill Worthington lead the service team in servicing my vehicle and made sure I had a loaner to use so that I would not have to reschedule my appointme More

by Christine Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Feb 05, 2019 -

Town and Country Ford responded

Christine Hess, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2019

Salesman & Sales Department The salesman,Tyler, who worked with me treated me with utmost respect answering all my questions and when he was not sure, he found out. His manager/t More

by Christine Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 05, 2019 -

Town and Country Ford responded

Christine Hess, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Ford. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 15, 2018

Great experience. Very good service. I was very pleased. Purchased a new Ford Escape. I am very pleased with my purchase and very pleased with the level of service that Town and Country provided me. It was a More

by xscott1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deion
Dec 27, 2018 -

Town and Country Ford responded

Xscott1968, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 11, 2018

Unprecedented Service Town and Country Ford is by far the best dealership I’ve worked with. Everyone was extremely friendly and worked diligently to make the entire experie More

by Burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton, David
Dec 27, 2018 -

Town and Country Ford responded

Hi Burton, we are very happy to have provided you with such a positive experience!

December 01, 2018

Sales and Service Personal are awesome. I had the easiest and best experience dealing with the Sales and service staff. I would highly recommend Town and Country Ford to all of my friends More

by Ford150guy57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl & Suat
Dec 05, 2018 -

Town and Country Ford responded

Ford150guy57, we are so happy to read such a great review about Town and Country Ford! We look forward to your next visit! Take care!

November 15, 2018

Always great service As always Trey is the best salesperson in Charlotte. No pressure sales but always right there to answer questions and go the extra mile. Paperwork is More

by Love New Paint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 20, 2018 -

Town and Country Ford responded

Love New Paint, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

November 10, 2018

Amazing Customer Service My salesman and his manager were some of the best people I’ve worked with. Kent was very friendly and did everything he could to get me in my car. I a More

by tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent
Nov 13, 2018 -

Town and Country Ford responded

Tay, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. Please don't hesitate to reach out to us if there's anything more we can do!

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