Town and Country Ford
Charlotte, NC
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Service was Awesome Bill Worthington lead the service team in servicing my vehicle and made sure I had a loaner to use so that I would not have to reschedule my appointme Bill Worthington lead the service team in servicing my vehicle and made sure I had a loaner to use so that I would not have to reschedule my appointments, They went out of their way to provide personal service when they unloaded my car and loaded the loaner with all the materials I use in my profession. When I returned to pick up my car they did the same. I appreciate the excellent service I received. More
Salesman & Sales Department The salesman,Tyler, who worked with me treated me with utmost respect answering all my questions and when he was not sure, he found out. His manager/t The salesman,Tyler, who worked with me treated me with utmost respect answering all my questions and when he was not sure, he found out. His manager/trainer was also there to help, run my credit and negotiated a deal that I was not able to refuse. He explained the choices I had and gave me a choice which I am so happy with my choice. Thank you, Tyler, for a great experience at Town & Country.Ford. Tyler More
Great experience. Very good service. I was very pleased. Purchased a new Ford Escape. I am very pleased with my purchase and very pleased with the level of service that Town and Country provided me. It was a Purchased a new Ford Escape. I am very pleased with my purchase and very pleased with the level of service that Town and Country provided me. It was a very good buying experience all around and I would highly recommend them. Thank You More
Unprecedented Service Town and Country Ford is by far the best dealership I’ve worked with. Everyone was extremely friendly and worked diligently to make the entire experie Town and Country Ford is by far the best dealership I’ve worked with. Everyone was extremely friendly and worked diligently to make the entire experience flawless. We had the pleasure of working with Peyton and David, who met all our expectiations and then some. The whole process felt more like meeting up with friends than a car purchase. More
Sales and Service Personal are awesome. I had the easiest and best experience dealing with the Sales and service staff. I would highly recommend Town and Country Ford to all of my friends I had the easiest and best experience dealing with the Sales and service staff. I would highly recommend Town and Country Ford to all of my friends and co workers. More
Always great service As always Trey is the best salesperson in Charlotte. No pressure sales but always right there to answer questions and go the extra mile. Paperwork is As always Trey is the best salesperson in Charlotte. No pressure sales but always right there to answer questions and go the extra mile. Paperwork is quick as well. More
Amazing Customer Service My salesman and his manager were some of the best people I’ve worked with. Kent was very friendly and did everything he could to get me in my car. I a My salesman and his manager were some of the best people I’ve worked with. Kent was very friendly and did everything he could to get me in my car. I appreciate everyone there who helped. More
A pleasant, no-hassle truck-buying experience I had contacted Town and Country online about a SUV that was listed in CarGurus. The gentleman from the dealership promptly replied and that aftern I had contacted Town and Country online about a SUV that was listed in CarGurus. The gentleman from the dealership promptly replied and that afternoon we went down to the lot. I had also seen a 2018 Ford STX 4WD listed that I liked. Once on the lot I was introduced to Carl Ralston. He was very helpful and knowledgeable. In short, I drove away that day with my new STX. Love my new truck. Carl and Town and Country Ford were very great to work with, a made buying a truck a breeze. I will definitely be a return customer and recommend them to my friends and family. More
Very Friendly , helpful and restful . This was the best car buying experience the sale person "Mike" was very helpful and did not try and pressure me to buy during the whole experience . V This was the best car buying experience the sale person "Mike" was very helpful and did not try and pressure me to buy during the whole experience . Very Friendly and professional service. More
Purchase of new Ford F-150 super crew This was the best and most professional car buying experience my wife and I have ever had. Earnest (Dion) was amazing. We were in and out in less than This was the best and most professional car buying experience my wife and I have ever had. Earnest (Dion) was amazing. We were in and out in less than 3 hours. We went to 3 dealerships before the town and country dealer and we were insulted and treated childishly. We left feeling violated verbally. They arrived at a price we wanted in minutes and smiled the whole time. More