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Town and Country Ford

Charlotte, NC

4.8
294 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 294 reviews

February 03, 2019

Service was Awesome Bill Worthington lead the service team in servicing my vehicle and made sure I had a loaner to use so that I would not have to reschedule my appointme More

by Christine Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Feb 05, 2019 -

Town and Country Ford responded

Christine Hess, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2019

Salesman & Sales Department The salesman,Tyler, who worked with me treated me with utmost respect answering all my questions and when he was not sure, he found out. His manager/t More

by Christine Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 05, 2019 -

Town and Country Ford responded

Christine Hess, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Ford. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 15, 2018

Great experience. Very good service. I was very pleased. Purchased a new Ford Escape. I am very pleased with my purchase and very pleased with the level of service that Town and Country provided me. It was a More

by xscott1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deion
Dec 27, 2018 -

Town and Country Ford responded

Xscott1968, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 11, 2018

Unprecedented Service Town and Country Ford is by far the best dealership I’ve worked with. Everyone was extremely friendly and worked diligently to make the entire experie More

by Burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton, David
Dec 27, 2018 -

Town and Country Ford responded

Hi Burton, we are very happy to have provided you with such a positive experience!

December 01, 2018

Sales and Service Personal are awesome. I had the easiest and best experience dealing with the Sales and service staff. I would highly recommend Town and Country Ford to all of my friends More

by Ford150guy57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl & Suat
Dec 05, 2018 -

Town and Country Ford responded

Ford150guy57, we are so happy to read such a great review about Town and Country Ford! We look forward to your next visit! Take care!

November 15, 2018

Always great service As always Trey is the best salesperson in Charlotte. No pressure sales but always right there to answer questions and go the extra mile. Paperwork is More

by Love New Paint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 20, 2018 -

Town and Country Ford responded

Love New Paint, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

November 10, 2018

Amazing Customer Service My salesman and his manager were some of the best people I’ve worked with. Kent was very friendly and did everything he could to get me in my car. I a More

by tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent
Nov 13, 2018 -

Town and Country Ford responded

Tay, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. Please don't hesitate to reach out to us if there's anything more we can do!

November 03, 2018

A pleasant, no-hassle truck-buying experience I had contacted Town and Country online about a SUV that was listed in CarGurus. The gentleman from the dealership promptly replied and that aftern More

by Sizewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Ralston
Nov 13, 2018 -

Town and Country Ford responded

Sizewell, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Town and Country Ford! Until the next time we meet, take care!

October 30, 2018

Very Friendly , helpful and restful . This was the best car buying experience the sale person "Mike" was very helpful and did not try and pressure me to buy during the whole experience . V More

by sfvheerden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams
Nov 06, 2018 -

Town and Country Ford responded

Sfvheerden, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford.

October 17, 2018

Purchase of new Ford F-150 super crew This was the best and most professional car buying experience my wife and I have ever had. Earnest (Dion) was amazing. We were in and out in less than More

by Pumpguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Powell
Oct 30, 2018 -

Town and Country Ford responded

Pumpguy, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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