Town and Country Ford
Charlotte, NC
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Seamless buying experience This is my third time working with Town & Country Ford to purchase a vehicle and each time has been a positive experience. The representative I worked This is my third time working with Town & Country Ford to purchase a vehicle and each time has been a positive experience. The representative I worked with was welcoming, knowledgeable and, most importantly, listened to what I was looking for in a new vehicle rather than trying to fit a square peg into a round hole as some dealers often do just to make a sale. He did a great job of walking me through the numbers, which can be the most intimidating part of the process. Overall, another awesome experience! More
Great Experience Great experience. The salesmen made me feel welcome and provided answers to all my questions. It was a simple and to the point transaction without d Great experience. The salesmen made me feel welcome and provided answers to all my questions. It was a simple and to the point transaction without delay. More
Their service department is outstanding! My wife had Their service department is outstanding! My wife had electrical problems with her Ford Explorer on Friday night and we went there without even calli Their service department is outstanding! My wife had electrical problems with her Ford Explorer on Friday night and we went there without even calling less than 10 minutes before closing and not only did they help us they were courteous, very friendly and put me and my wife at ease taking away all our stress and concerns about our vehicle. We left the vehicle overnight and they worked on it the next morning and we received it back in perfect working order that Saturday! I can honestly say that this was our best customer service department experience ever and I would like to thank them again for all their help on such short notice near closing time and fast repair of our vehicle. More
Ford Explorer Sport repair We could not be happier with the service we received at Town and Country Ford. Bill Worthington is a pleasure to work with!! We have been taking both We could not be happier with the service we received at Town and Country Ford. Bill Worthington is a pleasure to work with!! We have been taking both our vehicles to Town and Country Ford for repair for years and have never been disappointed. More
Bought a 2019 Ranger This is the second car I've purchased from Town and Country Ford. Both experiences were absolutely top notch. I dealt with David this time and he wa This is the second car I've purchased from Town and Country Ford. Both experiences were absolutely top notch. I dealt with David this time and he was very helpful and knowledgeable. I came back because of the no pressure atmosphere I experienced the first time and this time was no different. It is not your typical dealership experience, they make it enjoyable to shop and purchase a car. I would absolutely recommend them and when I need a car in the future Town and Country Ford will be at the top of my list. Thank you all for the great buying experience! More
simple and quick Working with the dealer was a breeze. Dion and Charles were very knowledgeable about the product and more than willing to work with me to get the deal Working with the dealer was a breeze. Dion and Charles were very knowledgeable about the product and more than willing to work with me to get the deal done that benefited both parties. I would highly recommend Town and Country Ford. More
Best Body Shop in Town Town and Country Ford Body Shop is the best in any town. They were polite, kept me up-to-date, and fast. Not to mention the quality of their workmansh Town and Country Ford Body Shop is the best in any town. They were polite, kept me up-to-date, and fast. Not to mention the quality of their workmanship is outstanding. My paint job was outstanding. I drove an hour to go there, that's how good they are. Thank you, Town and Country Ford Body Shop. Sandra More
Josh was very helpful and knowledgeable. Thank you for the excellent service. Additional information was provided as well as tips and tricks on good vehicle maintenance. See you again in 500 Thank you for the excellent service. Additional information was provided as well as tips and tricks on good vehicle maintenance. See you again in 5000 miles. More
Town & Country Ford has always treated me well. In a very respectful, professional manner. Bill Worthington is very sharp, committed to Excellence, with expert guidance. respectful, professional manner. Bill Worthington is very sharp, committed to Excellence, with expert guidance. More
The service advisors and other service center staff were very attentive and very professional in handling my maintenance issues and warranty processing. They were prompt and thorough. very attentive and very professional in handling my maintenance issues and warranty processing. They were prompt and thorough. More