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Town and Country Ford

Charlotte, NC

4.8
296 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 296 reviews

December 17, 2019

Seamless buying experience This is my third time working with Town & Country Ford to purchase a vehicle and each time has been a positive experience. The representative I worked More

by lightonmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent
Dec 19, 2019 -

Town and Country Ford responded

Lightonmp, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford! We look forward to your next visit! Take care!

December 12, 2019

Great Experience Great experience. The salesmen made me feel welcome and provided answers to all my questions. It was a simple and to the point transaction without d More

by dtripp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler and Charles
December 05, 2019

Their service department is outstanding! My wife had Their service department is outstanding! My wife had electrical problems with her Ford Explorer on Friday night and we went there without even calli More

by Tom Mecir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Steve Kinslow
Dec 11, 2019 -

Town and Country Ford responded

Tom Mecir, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 28, 2019

Ford Explorer Sport repair We could not be happier with the service we received at Town and Country Ford. Bill Worthington is a pleasure to work with!! We have been taking both More

by dreed1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Dec 03, 2019 -

Town and Country Ford responded

Hi Dreed1, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

November 27, 2019

Bought a 2019 Ranger This is the second car I've purchased from Town and Country Ford. Both experiences were absolutely top notch. I dealt with David this time and he wa More

by rosssmith700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lynn
Dec 03, 2019 -

Town and Country Ford responded

Rosssmith700, we really appreciate your positive review! We're looking forward to your next visit with us!

November 20, 2019

simple and quick Working with the dealer was a breeze. Dion and Charles were very knowledgeable about the product and more than willing to work with me to get the deal More

by todd.chunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Powell
Dec 03, 2019 -

Town and Country Ford responded

Todd.chunn, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 13, 2019

Best Body Shop in Town Town and Country Ford Body Shop is the best in any town. They were polite, kept me up-to-date, and fast. Not to mention the quality of their workmansh More

by sandyduell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell
Dec 03, 2019 -

Town and Country Ford responded

Hi Sandyduell, thank you for taking the time to leave a review for us at Town and Country Ford. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2019

Josh was very helpful and knowledgeable. Thank you for the excellent service. Additional information was provided as well as tips and tricks on good vehicle maintenance. See you again in 500 More

by WB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Bob
Dec 03, 2019 -

Town and Country Ford responded

Wb, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2019

Town & Country Ford has always treated me well. In a very respectful, professional manner. Bill Worthington is very sharp, committed to Excellence, with expert guidance. More

by markjoyce81
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Dec 03, 2019 -

Town and Country Ford responded

Markjoyce81, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

November 07, 2019

The service advisors and other service center staff were very attentive and very professional in handling my maintenance issues and warranty processing. They were prompt and thorough. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 03, 2019 -

Town and Country Ford responded

Steve, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Town and Country Ford!

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