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Town and Country Ford

Charlotte, NC

4.8
296 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 296 reviews

January 25, 2020

Professional an such a gentleman...Always make the Professional an such a gentleman... Always make the customer feel welcome The service department is impeccable and the service men always greet you More

by Honeywest1
Recommend Dealer
Yes
Employees Worked With
Bill
Feb 25, 2020 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 20, 2020

Steven took very good care of me and Michael helped too. Town and Country Ford is the eptitome of Customer Service. You are treated like a VIP and the Service Techs are AWESOME. The wait is not long at all More

by Ohmygod3*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Michael
Feb 25, 2020 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 14, 2020

Excellent process from start to finish. I never felt pressured and all my needs were met and questions addressed.uldn't have asked for a better scenario. Hugh did a great job and was professional, kind, More

by RaiderSmiley
Recommend Dealer
Yes
Employees Worked With
Hugh
Feb 25, 2020 -

Town and Country Ford responded

Raidersmiley, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

January 01, 2020

Everyone was very nice. The place was clean and the restaurant was a great addition. We enjoyed breakfast while our paperwork was being taken care of. As expected, buying a car is a long process. We we More

by Je7348
Recommend Dealer
Yes
Employees Worked With
All the employees and restaurant staff.
Jan 02, 2020 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 01, 2020

Kent was a class act, everyone at the dealership was. I got a great deal on a new truck and would recommend both Kent and Town and Country Ford to anyone. More

by jeffrey.schwenk
Recommend Dealer
Yes
Employees Worked With
Kent
Jan 02, 2020 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2019

Town and Country Ford is the Superior Dealership to go to. I have just purchased my 7th Ford from them, my first in 1990. They really treat you as Priority One and I will always buy my New Ford from Town More

by Shawn
Recommend Dealer
Yes
Employees Worked With
Zia.Jaan
Jan 02, 2020 -

Town and Country Ford responded

Shawn, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2019

Bill was great as usual. I’m very satisfied with Town and Country Ford.i always have a pleasant experience there. They have a Great service department More

by Rhenley
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Dec 26, 2019 -

Town and Country Ford responded

Rhenley, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2019

Pretty Good Service The service department of Town And Country is one of the two reasons we purchased a Ford C Max (the other being that our first C Max was excellent).Th More

by rickfineout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Reeke
Dec 26, 2019 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 19, 2019

Unbelieveable service Town and Country Ford has it figured out! They provide the best service of any dealership I have dealt with! I would recommend this dealership to al More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Richardson
Dec 26, 2019 -

Town and Country Ford responded

Hi Chad, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2019

Great Service As always the Town & Country team makes everything easy got me in and out with a short wait time bringing my Fusion in this weekend for service. More

by barr7820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 19, 2019 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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