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Town and Country Ford
Charlotte, NC
296 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 296 reviews
August 13, 2020
We found the exact car we were looking for online and it was at this dealership. Drove almost 3 hours to get here to see the car and bought it after they had closed for the day. They picked us up from the t was at this dealership. Drove almost 3 hours to get here to see the car and bought it after they had closed for the day. They picked us up from the train station the next day to finalize the sale and were very accommodating. They even have a restaurant in the dealership! All of our questions were answered thoroughly and after we had been shopping around everywhere, we know we got a great deal on this brand new mustang at this location. If you want a mustang, ask for Carl! More
by Dustin N
Employees Worked With
Carl, Swat
July 30, 2020
Quick service Always very friendly and courteous. The truck was serviced quicker than I expected for a 20K service and state emissions test. Place is always clean Always very friendly and courteous. The truck was serviced quicker than I expected for a 20K service and state emissions test. Place is always clean and well kept. Would be a nice touch if they did an outside clean, even a quick wash, as part of it. More
by Brian
Employees Worked With
Michael McPhearson
July 30, 2020
Great service Great explanation of work needed and time length was fine. I just didn't receive my car wash like I did with my past services. Great explanation of work needed and time length was fine. I just didn't receive my car wash like I did with my past services. More
by rosagil
Employees Worked With
Bill
July 28, 2020
Great Experience buying my new Ford Ranger. I had an excellent experience buying my 2020 Ford Ranger from this dealership. I had a crazy act of nature destroy my old vehicle earlier in the week I had an excellent experience buying my 2020 Ford Ranger from this dealership. I had a crazy act of nature destroy my old vehicle earlier in the week and I really needed to be able to come by after work and get in and out as quickly as possible with the exact Ford Ranger Model/Color/Style I had found online in stock at this dealership and when I arrived at the dealership the exact truck I had found online was already sitting right in front of dealership ready for me to test drive which was great. The two guys that helped me through the purchase were helpful, prompt, and straight-forward which I like. More
by Stephen.Hathcock
Employees Worked With
Chris Williams , Also a guy named Adam helped some
July 24, 2020
ALWAYS professional, considerate and accommodating, ALWAYS! Pleasant waiting area, very clean bathroom, never pressured to obtain additional services, answers questions in a way U can understand ! ALWAYS! Pleasant waiting area, very clean bathroom, never pressured to obtain additional services, answers questions in a way U can understand ! More
by Marypat.hrdlick
Employees Worked With
Sorry cannot remember
July 03, 2020
Very helpful, answered all my questions and stared me in the right direction. Overall a great experience, very satisfied with my purchase of my Ford Transit the right direction. Overall a great experience, very satisfied with my purchase of my Ford Transit More
by Thomas
Employees Worked With
Trisha Outen
June 23, 2020
Excellent Customer Service The Service department has taken care of my truck as a customer for a long time. Quality service from everyone involved, and always very polite and he The Service department has taken care of my truck as a customer for a long time. Quality service from everyone involved, and always very polite and helpful. More
by YankeesFan
Employees Worked With
Kathy Lomenzo, Mike McPherson
June 16, 2020
This is my fourth car purchase from town and country Ford. I have always been satisfied with the service and quality. Renee was very knowledgeable and made the experience fun and easy! Ford. I have always been satisfied with the service and quality. Renee was very knowledgeable and made the experience fun and easy! More
by J Mckoy
Employees Worked With
Rene P Schoepflin
June 04, 2020
All dealerships should be this good. Carl made the buying process quick and easy. Explained everything during the process and showed me my options. I could tell he was experienced and app Carl made the buying process quick and easy. Explained everything during the process and showed me my options. I could tell he was experienced and appreciated his quite confidence, it set me at ease. I hate shopping for cars so I can get a little amped up. A seasoned professional like Carl really sets the right tune: honest, caring and knowledgeable. Thanks! More
by dbnichols44
Employees Worked With
Carl Ralston sales, Alex online info, Mike finance
June 02, 2020
Godd service, didn't like dead battery... I was in an accident with my Ford F- 150. Town and Country Ford was the first place I thought of to have the truck repaired. They did an excellent j I was in an accident with my Ford F- 150. Town and Country Ford was the first place I thought of to have the truck repaired. They did an excellent job with it. When I got in the truck to leave, it wouldn't start. They promptly jumped it off, saying the doors were left open during repairs and that it would be charged by the time i got back to work. Several hours later, I went out to start the truck and it took two minutes, but got it started. I ended up having to buy a new battery for the truck. That was irritating, but otherwise the work was excellent, as I knew it would be. More
by scottmiller8
Employees Worked With
Brian, Shannon
