
Town and Country Ford
Charlotte, NC
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The service was excellent! Steve Kinslow was very helpful. He is friendly and knowledgeable about the car. Steve is an active listener and tenacious problem solver.He made sure Steve Kinslow was very helpful. He is friendly and knowledgeable about the car. Steve is an active listener and tenacious problem solver.He made sure that all the recalls were completed on time and kept me posted . I will definitely will recommend to my friends to buy the car from Ford town and Country. I'm very happy with my Ford Mustang GT California Special. In fact I wouldn't buy any other cars. It had great visibility and driving is so smooth. I love it. Your happy customer, Luis G. Quiroz More
Shannon was outstanding on keeping me up to date about my vehicle during the whole process by email correspondence and when I picked my vehicle up, Bryan came out and walked me through everything that was f vehicle during the whole process by email correspondence and when I picked my vehicle up, Bryan came out and walked me through everything that was fixed along with guaranteeing their work which was fantastic. More
Woke up and realized I had an issue with a switch on my car that was draining the battery dead overnight. We called Town and Country, explain the situation with the car and our need for that vehicle. They car that was draining the battery dead overnight. We called Town and Country, explain the situation with the car and our need for that vehicle. They found a way to work us into the service department that same morning and got us taken care of. Stephen, our service rep was Amazing! The experience between here and Crossroads is unmistakable - Had a similar circumstance happen last year and took it to Crossroads where the car sat for a week before someone even looked at it, and that didn't happen until I raised xxxx. They just earned my new car business both for me, and for my Business. Thank you Town and Country Ford!!! More
Shannon, Bryan and the team had a great attitude working hard to deliver my repaired F-150 in a supply chained challenged world. Truck was repaired perfectly! hard to deliver my repaired F-150 in a supply chained challenged world. Truck was repaired perfectly! More
Thankful Town and Country had the vehicle I was looking for. The sales team made the purchase experience quick and easy. They really know how to get it done. for. The sales team made the purchase experience quick and easy. They really know how to get it done. More
The staff was friendly, knowledgeable, considerate, patient, and actively listened to what I wanted. My personal sales man Chris model is, Do not judge! He did an excellent job representing Town and C patient, and actively listened to what I wanted. My personal sales man Chris model is, Do not judge! He did an excellent job representing Town and Country Ford!! He even assisted me with registering on the app and made sure all of my questions were answered prior to me leaving. I absolutely recommend Town and Country Ford as a reliable place to purchase a vehicle and look forward to a life long partnership! More