Town North Nissan
Austin, TX
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knowable sales rep. Was quick to respond to my questions. Everyone I came in contact with was helpful and made the purchase as painless as possible. At least until afte Was quick to respond to my questions. Everyone I came in contact with was helpful and made the purchase as painless as possible. At least until after the sale, no retuned calls Can not get item I payed for it where promised. No follow through after they have your money. More
Si pudiera dejar 0 estrellas lo haría con gusto Tengo Si pudiera dejar 0 estrellas lo haría con gusto Tengo problemas con el stereo de mi auto 2019 y lo e llevado 2 veces y no lo pueden arreglar El ad Si pudiera dejar 0 estrellas lo haría con gusto Tengo problemas con el stereo de mi auto 2019 y lo e llevado 2 veces y no lo pueden arreglar El adviser pésimo. More
Eric was awesome and super helpful! He made sure we were taken care of! Went to another Nissan and they were not helpful at all. Loved my experience and my new rogue! -Nicole García taken care of! Went to another Nissan and they were not helpful at all. Loved my experience and my new rogue! -Nicole García More
I had gone to other nissan dealers but none of them compared to this one Chris Threadgill did an amazing job at answering all my questions and seeking the best option for me. I really appreciated it . compared to this one Chris Threadgill did an amazing job at answering all my questions and seeking the best option for me. I really appreciated it . More
Been trying for just under a year to get a refund on money owed for GAP insurance. Can never get a call back/email from “Marie/Maria” in finance. Manager was supposed yo email me the forms….he didn’t. R money owed for GAP insurance. Can never get a call back/email from “Marie/Maria” in finance. Manager was supposed yo email me the forms….he didn’t. Receptionist told me where I can submit documents online - emailed for a status update. No response and now I’m back to calling. If they’re not taking your money… they don’t give a xxxx about you. this place is absolutely horrible. More
Sales person Luis Cabrera was helpful, patient with our questions. NOT PUSHY AT ALL. He was AWESOME. Rob with finance was another story. He didn't honor our drafting with TDECU, he ran a credit applicat questions. NOT PUSHY AT ALL. He was AWESOME. Rob with finance was another story. He didn't honor our drafting with TDECU, he ran a credit application and supposedly got better numbers. My wife and I had our deal, already made with the Credit Union but he didn't care just so he could make his $500 added fee on the contract. Also he totally changed his demeanor when we didn't sign or go for any of the warranties. I know its his job to sell but he was so upset, that even wrote down the wrong name on the Temp Purchase sheet that we have to have in the vehicle while we wait for plates. This whole process could of been smoother, but he made us not want to go back to that dealership. EVER AGAIN. We drove 2 hours away and to come back with that sour taste of our experience. It's just sad. More
I had the worst car-buying experience I’ve ever had at Town North Nissan. 1st service experience was ok, second was not. Won’t go back. Sent letter to manager and never heard back. When I call they never Town North Nissan. 1st service experience was ok, second was not. Won’t go back. Sent letter to manager and never heard back. When I call they never seem to be able to contact the right department. “They on a different system” etc. I love the car, but will not go there again and would not recommend it to anyone. I never write negative reviews but this place earned it. More
Stay as far away from this dealer as possible. The sales, service and financing depts go out of their way to RIP YOU OFF by lying to you, especially if you are an inexperienced buyer. NEVER BUY FROM t sales, service and financing depts go out of their way to RIP YOU OFF by lying to you, especially if you are an inexperienced buyer. NEVER BUY FROM town north nissan. THEY ARE THIEVES. More
The used car sales manager and sales man, Edwin, provided us with exceptional customer service. They worked with us and we were happy to leave the dealership with a vehicle for our grandson. us with exceptional customer service. They worked with us and we were happy to leave the dealership with a vehicle for our grandson. More