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Group 1 Hyundai North Austin

Austin, TX

Overview
Reviews
4.5
22 Reviews
Call Dealership (888) 213-4527

9160 Research Blvd

Austin, TX

78758

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Showing 22 reviews

October 25, 2026

This dealership was awesome Mrs Alia and Price made my purchase smooth and convenient the customer service here is spectacular More

by TATANIESSA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia and Price
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October 21, 2026

Work sequence explained! And, appears done carefully as I viewed a portion via the window. Able to complete several items and warranty / complimentary services explained- I More

by ina.picarello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delbert service manager
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Oct 21, 2026 -

Group 1 Hyundai North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2026

Great service and great prices from service center. That's why I keep coming back to dealership. More

by kvemuganti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santoscoy
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Oct 08, 2026 -

Group 1 Hyundai North Austin responded

Hi, we are so happy to read such a great review about Group 1 Hyundai of North Austin! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2026

Great sales person, he was so kind and helpful 😊 would go back to him in the future if needing a vehicle More

by Mel
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pryce
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Sep 30, 2026 -

Group 1 Hyundai North Austin responded

Mel, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2026

Fixed the issue my car had. Took all day. Only complaint is I wish a loaner car was available. More

by camp13927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Print
Sep 03, 2026 -

Group 1 Hyundai North Austin responded

Thank you for your feedback. We’re glad our team was able to resolve the issue with your vehicle. We understand the inconvenience of being without your car for the day and your disappointment that a loaner was unavailable. We appreciate your patience and hope to provide a more convenient experience on your next visit. Group 1 Hyundai of North Austin (512) 451-7411

August 22, 2026

Good service. And knowledgeable staff. Quick service, clean office good price, free drinks and clean restroom More

by Chilliwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Print
Aug 29, 2026 -

Group 1 Hyundai North Austin responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Hyundai of North Austin

June 13, 2026

Bad service and customer service. I had an appointment and still waited 4 hours for just an oil change. What is the point of scheduling an appointment if you going to take 4 hours to More

by patelsudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Ortega, Viviana Maldonado, Dayna Bedell
Print
Jun 16, 2026 -

Group 1 Hyundai North Austin responded

Thank you for your feedback and I sincerely apologize for the long wait you experienced. A four hour wait for a scheduled oil change is not acceptable and not the standard we hold ourselves to. You are right that an appointment should mean your time is respected, and we clearly fell short here. I will be addressing this with our service team to make sure we do better.   I would appreciate the chance to make this right and earn back your trust. Please reach out to me directly.   Thank you,   Paul Spence General Manager - Group 1 Hyundai of North Austin pspencejr@group1auto.com

May 20, 2026

This was my first time visiting the dealership. My service advisor, Anthony, was super helpful and knowledgeable! I’d definitely recommend this dealership to anyone looking to purchase a new car! More

by kirajones1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony S
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May 23, 2026 -

Group 1 Hyundai North Austin responded

Hello, we're happy you found our staff Anthony to be so supportive during your experience here at Group 1 Hyundai of North Austin. Thanks for the recommendation, and have an amazing day!

April 30, 2026

Matt and team were great with their promptness and fairness with which they listened to my queries, although we were not able to identify the problem yet they have promised to get to the root cause an More

by Abhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Print
May 14, 2026 -

Group 1 Hyundai North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 23, 2026

We would rate this at the high end of the places where we’ve taken our vehicles for regular maintenance. More

by Medmom156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Print
Apr 26, 2026 -

Group 1 Hyundai North Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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