Town North Nissan

The Service Department is terrible and I have no intentions of ever using it again. Service Advisor was rude and seemed quite inpatient the moment he approached my car. Thankfully the Cedar Park loc intentions of ever using it again. Service Advisor was rude and seemed quite inpatient the moment he approached my car. Thankfully the Cedar Park location was able to service my vehicle with very little wait time and treated me with top-notched customer service. Town North has no use for the customer once they close the sale purchase deal. More

I was texted a reminder about an appointment I had on Monday, Sunday afternoon, when the car I had an appointment to come see had been sold that Saturday night. I wasn't informed of any of this until I a Monday, Sunday afternoon, when the car I had an appointment to come see had been sold that Saturday night. I wasn't informed of any of this until I arrived for my 10am appointment and was told the person my appointment was with wasn't going to be there until 11. I viewed the lot, and decided to move ahead with a different car, and after almost a week have heard nothing back, despite reaching out to my assigned concierge. More

The salesman was very respectful and he did help me find a vehicle. But unfortunately I we're at the dealership on a Saturday night after they close I wasn't even a mile away from the dealership and as soon a vehicle. But unfortunately I we're at the dealership on a Saturday night after they close I wasn't even a mile away from the dealership and as soon as my Chevy Malibu hit 50 it ran like started jumping and not wanting to drive I took me 2 hours to get home on a 1 hour trip. Because it was a Saturday and they had closed the vehicle started acting up I called him Sunday they were closed I emailed them they told me to bring the vehicle in but I did not feel safe taking it back to him so they picked up the vehicle me expecting them to give me a loaner I was not giving one fine. The other gentleman that I spoke with since the car loan was still open I asked him there was no way I could get another vehicle he could help me get into another vehicle and he basically told me no that he didn't want to help me that he was done so I guess I will never do business with them again you better had to end this way I will not be going back there and I'll make sure that none of my family does either or friends More

Do not do business with dealership. I would have rated it a zero. I called to confirm a vehicle was available. Did everything online. Called to confirm everything was what they needed. I would have rated it a zero. I called to confirm a vehicle was available. Did everything online. Called to confirm everything was what they needed. I sent pictures of the trade in vehicle. I received the trade in value and decided to proceed with the deal. I called and left messages. I agreed to have the vehicle delivered to my home. Two days went by, and still no response. Then on the 3rd day, at 6:20 in the evening, a sales person called. Asked if I was going to come and pick the vehicle or have it delivered. I told him it was to be delivered. He said, then we will see you the next day. The next day, at 11, a salesperson, called and said we needed to talk numbers, I said, no, because I already had the agreed price and for the trade in. He insisted, the numbers had changed and I would need to provide another $5,000 on top of what I already had. Another 5 calls transpired, saying he was checking with his manager about the numbers. I did not budge on the agreed numbers I had from the beginning. I did not buy the vehicle which appears to have been to his satisfaction. The trade in price was good through March 22 and the final calling was March 17th. More

No one contacted me personally. I didn’t end up Getting or even looking at the car because no one contacted me I didn’t end up Getting or even looking at the car because no one contacted me More

knowable sales rep. Was quick to respond to my questions. Everyone I came in contact with was helpful and made the purchase as painless as possible. At least until afte Was quick to respond to my questions. Everyone I came in contact with was helpful and made the purchase as painless as possible. At least until after the sale, no retuned calls Can not get item I payed for it where promised. No follow through after they have your money. More

Si pudiera dejar 0 estrellas lo haría con gusto Tengo Si pudiera dejar 0 estrellas lo haría con gusto Tengo problemas con el stereo de mi auto 2019 y lo e llevado 2 veces y no lo pueden arreglar El ad Si pudiera dejar 0 estrellas lo haría con gusto Tengo problemas con el stereo de mi auto 2019 y lo e llevado 2 veces y no lo pueden arreglar El adviser pésimo. More

Eric was awesome and super helpful! He made sure we were taken care of! Went to another Nissan and they were not helpful at all. Loved my experience and my new rogue! -Nicole García taken care of! Went to another Nissan and they were not helpful at all. Loved my experience and my new rogue! -Nicole García More

I had gone to other nissan dealers but none of them compared to this one Chris Threadgill did an amazing job at answering all my questions and seeking the best option for me. I really appreciated it . compared to this one Chris Threadgill did an amazing job at answering all my questions and seeking the best option for me. I really appreciated it . More

Been trying for just under a year to get a refund on money owed for GAP insurance. Can never get a call back/email from “Marie/Maria” in finance. Manager was supposed yo email me the forms….he didn’t. R money owed for GAP insurance. Can never get a call back/email from “Marie/Maria” in finance. Manager was supposed yo email me the forms….he didn’t. Receptionist told me where I can submit documents online - emailed for a status update. No response and now I’m back to calling. If they’re not taking your money… they don’t give a xxxx about you. this place is absolutely horrible. More