Town North Nissan

Timothy, our sales rep, was wonderful to work with. Very customer service oriented, honest, helpful and friendly. I would recommend him to anyone. Miguel, Finance Manager was also very nice to work wit Very customer service oriented, honest, helpful and friendly. I would recommend him to anyone. Miguel, Finance Manager was also very nice to work with. More

They are exceptional in customer service. They go to the extreme to make a customer happy. I'm super excited in my new vehicle! They go to the extreme to make a customer happy. I'm super excited in my new vehicle! More

Friendly and professional sales staff. Terrell Scott was very friendly and easy to work with. It was not pushy and was informative. I was there with my daughter, whose vehicle this was for Terrell Scott was very friendly and easy to work with. It was not pushy and was informative. I was there with my daughter, whose vehicle this was for. He was great at working with her and showing her just as much respect as he showed me. Not always easy with a teen. Next time we are looking for a used vehicle, I will certainly keep these guys in mind. More

Jose at North Nissan was wonderful to work with. I will for sure use him again and refer people to him. He is an all around great guy. I will for sure use him again and refer people to him. He is an all around great guy. More

Zach Doughty is a great salesman. Very honest, straightforward, and understanding. I was very happy to have Zach help me with my new car. I was always kept informed as he was helping Very honest, straightforward, and understanding. I was very happy to have Zach help me with my new car. I was always kept informed as he was helping me. I felt no pressure to buy and I liked that. So I will tell people to go see him at Town North Nissan. I hope he can sell me or someone I know a new car te next time. I know I’ll be in good hands with my buddy Zach. More

Jose Gutierrez is a great service advisor. The service department identified and fixed an issue caused by another dealership. Jose also gave me the information needed to avoid future issues wi The service department identified and fixed an issue caused by another dealership. Jose also gave me the information needed to avoid future issues with my vehicle. More

Not professional waste of time and money they just want you pay more after pay they aren’t even looking your face you pay more after pay they aren’t even looking your face More

Johnny Parker is a person that should not be Working at Nissan. I have had 2 incidents with him that were completely unprofessional. First one I had a check egine light on and I wanted to know updates on Nissan. I have had 2 incidents with him that were completely unprofessional. First one I had a check egine light on and I wanted to know updates on my car, I called him various times and not once did he answer. I had to text him and hours later decided to respond with updates on my car. I am not a car expert so I asked what exactly was going on with my car. I continued calling him to get answers and he didn't bother to pick up once. I texted him and finally answered with a vague response that did not make sense at all. I went into the Town North Nissan and asked for him and he could not be found anywhere. I waited 30 minutes for him to come to the service area and his coworkers and manager could not find him either. I waisted my time and got no help that day whatsoever. 2nd time 4/25/23. I made my appintment at 7am to get my oil change like I always do every few months and have never had a problem. I got attended to by Johnny Parker again and decided to drop off my car while I ran some erands. I come back at 9am and asked if my car is ready and tells me it's not ready. I asked why if it never takes 2 hours to get an oil change. Responds "idk paperwork didn't go through", I asked him what does that even mean? Responds "paperwork didn't go through", with the most driest response and no explanation, I was fed up and decided to talk to his manager. Manager let me know that Johnny boy didn't put in my paperwork which was his fault and didn't have the guts to accpet his error. I understand everyone makes mistakes but if you can't stand up for your errors and want to speak to me like a child, honey this ain't the job for you and should probably go work somewhere else. I don't know how he hasn't gotten fired yet. He has his earbuds in and is on his phone majority of the time which is what I'm guessing was his problem. Being on his phone and not taking care of customers needs. More

Had a positive experience working with Terrell Scott. .no high pressure sales tactics. just straight up friendly, professional service. .no high pressure sales tactics. just straight up friendly, professional service. More