Town North Nissan

My previous review about my 2023 certified pre-owned Altima that had some issues were mostly handled by the dealership and overall, I am satisfied, hence the increase in the rating; however, the undiscl Altima that had some issues were mostly handled by the dealership and overall, I am satisfied, hence the increase in the rating; however, the undisclosed hail damage still causes me some anguish. More

As soon as I stepped in I was welcomed in and Jose was the one that showed me 2 different Altimas, one that I had seen online and one I had seen on the lot. The whole process was simple and very easy as o the one that showed me 2 different Altimas, one that I had seen online and one I had seen on the lot. The whole process was simple and very easy as opposed to other times I have gone to dealerships to buy cars. More

Mr Thompson was very instrumental in assisting me to make a negotiated deal and was friendly, professional. and knowledgeable! a negotiated deal and was friendly, professional. and knowledgeable! More

Promises not kept by staff, poor communication, calls not returned post sale, finance never sending paperwork, dirty car when test driving and such and when cleaned up at delivery noticed significant hail da returned post sale, finance never sending paperwork, dirty car when test driving and such and when cleaned up at delivery noticed significant hail damage that was not noticeable or disclosed, no communication about license plate or inspection sticker. Overall, the worst customer service from a dealership I have ever experienced. More

I just brought home a 2024 Nissan Rogue SL. I am leasing the vehicle because I don't put a lot of miles on a car. I'd like to recommend Sebastian Trillo as a superior salesman. He is no pre I am leasing the vehicle because I don't put a lot of miles on a car. I'd like to recommend Sebastian Trillo as a superior salesman. He is no pressure and will answer any and all questions at any time of the day. He is a very happy person and as a salesman you couldn't ask for a better more laid back man. If you are in the market for a new or used Nissan vehicle, please ask for Sebastian. You won't be disappointed!! More

Sales person was not really listening to our concerns. Kept forcing a sale when expressing that I couldn’t afford what they were offering. The financing was whacky where a big down payment STILL resulted Kept forcing a sale when expressing that I couldn’t afford what they were offering. The financing was whacky where a big down payment STILL resulted in a large monthly payment. Car had a cracked windshield that took way longer to fix than they said. More

Jose, sales person was great. ...the rest not so much....But Jose took good care of us.. ...the rest not so much....But Jose took good care of us.. More

Very friendly atmosphere with everyone trying to meet all your needs. I’m grateful to the management and salesman. your needs. I’m grateful to the management and salesman. More

Jimmy Hoang did an outstanding job helping me get into a new vehicle! Definitely recommending his service to fellow family and peers. new vehicle! Definitely recommending his service to fellow family and peers. More

Dangerous Disregard for Safety! If I could give a negative rating I would! I recently bought a used car for my teenager and the experience was an utter disaster from start to fi If I could give a negative rating I would! I recently bought a used car for my teenager and the experience was an utter disaster from start to finish. The dealership's reported vehicle inspection was nothing but smoke and mirrors, as the car we received was a ticking time bomb of safety hazards. The initial offer negotiation process should have been a red flag when we were presented with a number that was significantly higher than the posted price. When we inquired about this we were informed that since we were paying cash the price was higher since the dealership would not be receiving additional fees from financing charges. A week after having the car home we took it in for a minor issue and upon further inspection numerous safety issues were noted that should have been addressed prior to selling the vehicle as these issues could have placed anyone driving the car in harms way. We understand that in buying a used vehicle there is no warranty and there may be minor issues, however, one does not anticipate a large dealership to allow an UNSAFE vehicle to leave their lot. Additionally, the dealership reported an oil change and documented it in the vehicle maintenance history however after only driving the vehicle a total of less than 300 miles the oil that was drained during the required repairs was dirty, leading us to believe the reported maintenance was false. If you are looking for a pleasant buying experience and to purchase a safe used vehicle I strongly recommend you avoid this dealership and go elsewhere. More