Town North Nissan

Awesome Excellent service fast good attention very friendly professional the complete diagnosis your service, I really like the glass window is good to look w Excellent service fast good attention very friendly professional the complete diagnosis your service, I really like the glass window is good to look when you are doing the service thank you More

Unbelievable Customer Service You set and Debbie both guided us through getting the car we wanted. Both were personable and professional and made the process easy. We live in Waco You set and Debbie both guided us through getting the car we wanted. Both were personable and professional and made the process easy. We live in Waco Texas and Yousef delivered the vehicle and the contract for signing. More

Financing The salesperson was very good! We talked about the vehicle and features and cost! Negotiated very professionally! Financing person went too fast and The salesperson was very good! We talked about the vehicle and features and cost! Negotiated very professionally! Financing person went too fast and pushed to get documents signed! We felt our questions were quickly brushed over! Somewhat confusing with the numbers! More

Good experience Was treated very well our salesperson was very attentive had an appointment with him and we were able to get the vehicle we wanted and were processed Was treated very well our salesperson was very attentive had an appointment with him and we were able to get the vehicle we wanted and were processed very well through the entire buy More

Oil change and inspection done I'm disabled and rely on my Nissan Cube to get me where I need to go. Today I came in for a oil change, vehicle inspection and possible brake job. Luc I'm disabled and rely on my Nissan Cube to get me where I need to go. Today I came in for a oil change, vehicle inspection and possible brake job. Luckily my brakes were ok and didn't need to be replaced yet so I saved some money for now. I appreciate Town North Nissan's Service staff especially Issac Zimmerman who truly understand each customers situation. I will definitely return when I am able to as I do need some major work done and I need to find a way to pay for it. More

Service and warranty work is excellent. e Service work and attention to detail is a real strength for this dealership Fast and friendly service with no underlying agenda. Direct Communicatio Service work and attention to detail is a real strength for this dealership Fast and friendly service with no underlying agenda. Direct Communications and a lot of detail on repairs made More

Terrible customer service, fraud, beware! Do not, do not go to this dealer. Beware! I was shopping for a Titan and town north gave me a black titan to drive for a day and exchanged keys for my Do not, do not go to this dealer. Beware! I was shopping for a Titan and town north gave me a black titan to drive for a day and exchanged keys for my rental car. When i returned to tell them that I decided on a different color, and different trim level, they suggested that they could pull a truck that I wanted from Round Rock Nissan and it would be at Town North Monday morning. I went into financing and was quoted a 4.99% interest rate with a 759 credit score on a new vehicle. I was then told thats the lowest it would go because of the Nissan rebates. I signed, and then found out later that next day that the truck they sold me VIN# 5555XYZ had been previously sold, (which would null the sale). After finding out that they did not have the truck that I wanted, I went to another Nissan dealership was quoted a better price, 2% lower interest, and received fantastic customer service as well as drove the truck home that day. Now, I have visited Town North 3 times and tried to get my refund for my $5000 down payment, and I am told only 1 person is able to do the refund, and told he is not at work every time. Then I speak with the finance manager on the phone, and he tells me that ANY management can process refunds. I also then receive a call from Hertz saying that the dealership does not have the keys to my rental car that I left and surrendered the keys to before I drove off in they're loaner truck. I contact the dealer about this and I am told by the sales manager "town north did not rent a car from hertz"... it seems to me, that once I changed my mind about what truck I wanted, that town north made it extremely difficult to get anything done properly and is trying to find anyway possible to inconvenience me. xxxx poor customer service, very sales driven, hassle and pressure was consistent. If you want a Nissan, please do yourself a favor and go to another Nissan dealer. More

New sales Excellent and impressive discounts, good quality car, excellent and friendly overall experience, would recommend this dealership to all my family memb Excellent and impressive discounts, good quality car, excellent and friendly overall experience, would recommend this dealership to all my family members, friends, colleagues and co-workers More

Great Customer Service Town North Nissan always provides excellent customer service. My vehicle has always been ready when promised. My experience with the service departmen Town North Nissan always provides excellent customer service. My vehicle has always been ready when promised. My experience with the service department has always gone above and beyond my expectations. More

Perfect As usual this location treats their customers like royalty. Always on time and efficient and never tries to replace things that do not need replacing As usual this location treats their customers like royalty. Always on time and efficient and never tries to replace things that do not need replacing yet. More