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Town North Nissan

Austin, TX

3.8
251 Reviews

9160 Research Blvd

Austin, TX

78758

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Showing 251 reviews

December 17, 2020

Please read this review; this will help you a lot not to get to the issues I got into on a brand new car. wish I could give zero star. Used to love Nissan. But my last lease experience which was just a mo More

by saeid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Kinney
Dec 18, 2020 -

Town North Nissan responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you'll give us the opportunity to earn your business back. Steve Riddick General Manager sriddick@townnorthnissan.com

December 07, 2020

STAY AWAY FROM HERE!!! NO Star or negative is what they earned!! Especially EMMITT - EMMITT took advantage of my elderly MOM and Aunt and they are on a fixed income!!! They needed help to get a reliabl More

by schmitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmitt
Dec 22, 2020 -

Town North Nissan responded

We're sorry that after further attempts to resolve your concerns with our sales staff that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Steven Riddick General Manager

October 16, 2020

I was in the market for a new used car and came across some good Nissian deals on cars.com. I found one I liked and reached out to Town North. Brandon Wiginton was my sales person and was professional sta More

by flooring512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wiginton
Nov 13, 2020 -

Town North Nissan responded

Thank you for your kind words for Brandon! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car!

September 09, 2020

Do Not Buy Here! you can find bad reviews about this dealer all over the internet! My experience was the worse I had in all my experience as car buyer, I am 49 and change cars every year been in many More

by Barreto-andres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
Oct 10, 2020 -

Town North Nissan responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

Oct 10, 2020 -

Barreto-andres responded

no thanks! I have been buying cars for over 30 years... every year I get a new one! guess that! you are the worse by far!!!! Lie after Lie to get the sale! why would I give you another chance???

September 09, 2020

I was looking for a work truck and I saw the one y’all have online so I sent an email I never got any type of information back More

by jonatanm0213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Scott
Oct 10, 2020 -

Town North Nissan responded

Thank you for bringing this to my attention. I apologize that your experience has been unsatisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Lee Tinoco Service Manager ltinoco@townnorthnissan.com

August 25, 2020

I recently tried to purchase a Nissan pre owned Rogue through car gurus. I spoke with my personal banker and told him about what I was going to spend and we had it all lined up to wire the money and jus More

by doctorh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmit Hylton
Sep 16, 2020 -

Town North Nissan responded

Thank you for bringing this to my attention. I apologize for your experience purchasing with us. I would like an opportunity to fix this and to earn your business, please contact me at ltinoco@townnorthnissan.com. I look forward to speaking with you. Lee Tinoco General Manager

Sep 16, 2020 -

doctorh responded

No you will never have my business. I already purchase a new vehicle from one of your local competitors. I hope my fellow veterans read this review and give your business a pass. Besides my wife was on the phone with YOU trying to get the information to wire the money and you couldn't pull it off. Crazy. Just crazy.

August 22, 2020

I have never had a more frustrating experience buying a used car. When they installed the windshield of my car to prep it to be sold, they did it wrong. I bought the car and the first rainstorm (which ha More

by skithil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank (Sales), Chris (Finance), Sales Manager, Ryan Scott
Sep 16, 2020 -

Town North Nissan responded

Thank you for bringing this to my attention. I apologize for your experience purchasing with us. I would like an opportunity to fix this and to earn your business, please contact me at ltinoco@townnorthnissan.com. I look forward to speaking with you. Lee Tinoco General Manager

May 18, 2020

Dont Sell Your Soul for These Guys I bought a used 2016 Camry with an extended warranty and after a week of driving it the battery died, check engine light goes on and off, and the tire More

by Tfalin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edmund Freeman
April 30, 2020

Just wanted to let you know I had a frustrating Just wanted to let you know I had a frustrating experience at your dealership. Please don’t quote something you can’t honor. Please call if a v More

by danielle
Recommend Dealer
No
Employees Worked With
MONA
May 08, 2020 -

Town North Nissan responded

We're sorry that after further attempts to resolve your concerns we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

April 07, 2020

Great sales support - terrible all around service I'm very disappointed with the service I've received with Town North Nissan. Let me start by saying this, my sales guy was awesome, and continues to b More

by rmreyna84
Recommend Dealer
No
Employees Worked With
Awesome Sales, Terrible Finance
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