Town North Nissan

Excellent cars, fair prices, and no “pressure” sales tactics. We bought a great electric car with a federal rebate, good financing, and are enjoying driving it! tactics. We bought a great electric car with a federal rebate, good financing, and are enjoying driving it! More

Great selections / no pressure / professional / best business office I’ve worked with at a dealership business office I’ve worked with at a dealership More

My salesperson, Sebastian, was great. I gave them a 2 star rating because the price I was quoted by the sales person was not the price/deal I got from the finance guy. And I had done all I gave them a 2 star rating because the price I was quoted by the sales person was not the price/deal I got from the finance guy. And I had done all the financing stuff prior to walking in the dealership. And the finance guy said the price like I wouldn’t notice he up my monthly payment by $50 and lowered the miles from 12k to 10k (i leased). I honestly feel like they tried to take advantage of me by raising the monthly price and lowering the miles. Also, I sent the GM an email saying I’d like to discuss my experience and never got an email or call back. So I’m pretty disappointed in my experience. They could have corrected this experience quickly. But instead they have chosen to ignore it. For those reasons I would definitely recommend another dealership. More

I’ve had three disappointing interactions with them in the last two weeks. First, I tried to drop off my car and stood in their office at least 15 minutes before I finally found someone to help me. Second the last two weeks. First, I tried to drop off my car and stood in their office at least 15 minutes before I finally found someone to help me. Second, I had a problem with the car very soon after the appointment, so I called to ask if it was related to the recalls they did. Twice Joe said he didn’t know what recalls they did, even though I’d given my full name and the year/model of my car. I actually had to suggest that maybe he could look it up. Third, Johnny left me a voicemail during my second appointment. I called back and had to leave a message. I also texted. Several hours passed before I picked up the car and he never responded to either. How can they hire such unhelpful jerks for customer service jobs?! More

My previous review about my 2023 certified pre-owned Altima that had some issues were mostly handled by the dealership and overall, I am satisfied, hence the increase in the rating; however, the undiscl Altima that had some issues were mostly handled by the dealership and overall, I am satisfied, hence the increase in the rating; however, the undisclosed hail damage still causes me some anguish. More

As soon as I stepped in I was welcomed in and Jose was the one that showed me 2 different Altimas, one that I had seen online and one I had seen on the lot. The whole process was simple and very easy as o the one that showed me 2 different Altimas, one that I had seen online and one I had seen on the lot. The whole process was simple and very easy as opposed to other times I have gone to dealerships to buy cars. More

Mr Thompson was very instrumental in assisting me to make a negotiated deal and was friendly, professional. and knowledgeable! a negotiated deal and was friendly, professional. and knowledgeable! More

Promises not kept by staff, poor communication, calls not returned post sale, finance never sending paperwork, dirty car when test driving and such and when cleaned up at delivery noticed significant hail da returned post sale, finance never sending paperwork, dirty car when test driving and such and when cleaned up at delivery noticed significant hail damage that was not noticeable or disclosed, no communication about license plate or inspection sticker. Overall, the worst customer service from a dealership I have ever experienced. More

I just brought home a 2024 Nissan Rogue SL. I am leasing the vehicle because I don't put a lot of miles on a car. I'd like to recommend Sebastian Trillo as a superior salesman. He is no pre I am leasing the vehicle because I don't put a lot of miles on a car. I'd like to recommend Sebastian Trillo as a superior salesman. He is no pressure and will answer any and all questions at any time of the day. He is a very happy person and as a salesman you couldn't ask for a better more laid back man. If you are in the market for a new or used Nissan vehicle, please ask for Sebastian. You won't be disappointed!! More

Sales person was not really listening to our concerns. Kept forcing a sale when expressing that I couldn’t afford what they were offering. The financing was whacky where a big down payment STILL resulted Kept forcing a sale when expressing that I couldn’t afford what they were offering. The financing was whacky where a big down payment STILL resulted in a large monthly payment. Car had a cracked windshield that took way longer to fix than they said. More