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Town North Nissan

Austin, TX

3.8
251 Reviews

9160 Research Blvd

Austin, TX

78758

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Showing 251 reviews

April 02, 2025

I found my new favorite dealership! Drove 2 hours to get here and was not the least bit disappointed. Smooth process from start to finish was 1 hour tops. The prep work they did prior t More

by Kameka Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KC Cooper, Julian Rodriguez, Jacelyn Hebert
Apr 05, 2025 -

Town North Nissan responded

Kameka, we are very happy we could provide you with a positive experience here at Town North Nissan! We look forward to being at your service.

March 22, 2025

Helpful in all aspects of buying a car. Prices advertised should be honored. They did with a little encouragement! More

by genelle
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. , Dayna Bedell
Mar 24, 2025 -

Town North Nissan responded

Hello Genelle, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2025

The salesman was great did his job the manager and finance lie to me just to get a sale so I'm very unhappy now I have to go through a whole hazzle just bc of their lie More

by Cesargarcia969
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex, Oscar, Daniel
Mar 21, 2025 -

Town North Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kimono Cooper General Manager Town North Nissan o:512-225-7424 Kcooper@group1auto.com

February 12, 2025

Excellent person in all means. Julian was not pushie, he listen to what we were interested in and accommodated our wishes. Knew exactly what we wanted. I am so happy with my select More

by Norma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Rodrigues & Zachery, Viviana Maldonado
Feb 13, 2025 -

Town North Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Town North Nissan. We hope you have a great day!

January 24, 2025

The GM said he would get back to me on my issue I left on this review, well that was 3 weeks ago and I haven’t heard a word from Mr . Auguste. or anyone else from your dealership. Is that what all group 1 de More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phill Auguste
Jan 30, 2025 -

Town North Nissan responded

Will, thank you for leaving us feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Please reach out to me, the customer service manager, so that I may assist you with your concerns. I can be reached at 512-451-7411. Ask for Dayna

January 20, 2025

Besides having the vehicle I wanted, the process was easy, quick and hassle free. So I’m glad I stopped to inquire about the vehicle I wanted. It was meant to be. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Zachary
Jan 22, 2025 -

Town North Nissan responded

Hello Kim, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2025

I took delivery of a 2024 with 1500 miles on it when it was dark outside. I noticed the next day it had body damage. I texted the salesman and told him, he said he’d get with his manager to see what he say More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randall
Jan 14, 2025 -

Town North Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Phill Auguste General Manager Town North Nissan 512.451.7411 Ext 2400 Office pauguste@townnorthnissan.com

January 06, 2025

We had an amazing experience overall. We went in not expecting the outcome, extremely happy with our new vehicle!! More

by butrfleye18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez, Derek Jackson, Christopher Zachary
Jan 07, 2025 -

Town North Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 03, 2025

Nice people and great service. We got a really good deal on a Nissan Leaf, which is an excellent car! More

by Craig Nazor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayna Bedell, Jimmy Hoang
Jan 05, 2025 -

Town North Nissan responded

Hello Craig, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

The service is great . This year, I just bought my second car , and co signed another one for my dad . More

by Ana Margarita Henríquez Quesada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Thompson, Jeremy Hicks, Matt Lackey, Michael Baird II
Dec 29, 2024 -

Town North Nissan responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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