Town North Mazda

Mat and Christian were very welcoming from the start of my buying experience and increased my confidence about buying a car from Town North. Lisa was very friendly and made me feel comfortable. These guys my buying experience and increased my confidence about buying a car from Town North. Lisa was very friendly and made me feel comfortable. These guys made it easy to car shop and did a great job at decreasing my stress level.The price of the vehicle was great and I have no doubt that I received the best deal.Everything was done in the spirit of excellence and that means a great deal to me. Town North has set a high standard for quality and customer service. More

I was looking for a new car and was considering the Accord, Altima and Camry - Mazda was not on my radar. I happened to come across the Town North website by accident, and boy was I glad I did. I sent Accord, Altima and Camry - Mazda was not on my radar. I happened to come across the Town North website by accident, and boy was I glad I did. I sent an enquiry email about a special on the site, and had a very prompt reply from Christian, answering my questions and inviting me to visit the showroom. My wife and i went along that evening and had the pleasure of meeting Mat. We explained our situation, that we saw the offer, and would like a test drive, but were not going to buy that day. He couldn't have been more helpful and courteous. The best thing about his style was that at no time did i feel that we were being "sold to". He listened to everything we said, and answered all of our questions, without ever ignoring them so he could get his sales pitch done. After the drive, we met Christian, and both he and Mat helped us with finance and other queries we had. We left the office very happy with the service we had received. After test driving other cars, we decided to go with the Mazda. When I rang Mat to confirm our interest, he made the rest of the process so easy. I will say that it was not at all intimidating or pressurized when we went back to do the deal. Everything was presented and explained very clearly and simply. Lisa in the finance office was very straight and down the line about our options. She, like the other, did not try to oversell or push extras on us. I felt she was very honest in her answers to our questions. All in all, it was a very pleasant experience (as pleasant as making that monetary commitment can be!). I would have no hesitation is sending any family or friends to deal with Mat. In fact I have already suggested to my sister-in-law that she looks at the CX-7. Ken Dooley Richardson, TX More

Send email to request for pricing on a 2010 CX-7 iSport (with Conveniemce Package) in the morning. I indicated the type of discount that the dealer was promoting on the web site for a silver color, but I (with Conveniemce Package) in the morning. I indicated the type of discount that the dealer was promoting on the web site for a silver color, but I want the white one. In the afternoon, the sale manager reply my email and promise that he will get me the pricing that I am look for (15% discount). I coming to the sale office in late afternoon and was able to completed the purchase within 1 hour for the SUV that I want. This is the first time I was able to purchase the automobile in a record of time and below the INVOICE. In the pass, its alway 3 or more hours. The sale Manager and Sale person was good and able to keep their promise on the pricing. More

Mat and Chritian were both awesome - very professional, open and friendly. I first talked to Mat on the phone. He gave me all of the information that I asked for (and I asked for alot of detailed informa open and friendly. I first talked to Mat on the phone. He gave me all of the information that I asked for (and I asked for alot of detailed information). He gave me car details, options, pricing -anything I asked. I then went to the dealershp and drove a car (Mazada 3)- I wasn't sure what I wanted yet. I was very up front with him that I was looking at Honda amd other types of cars, not just Mazada. Christian called a few days later to follow-up and see if I had questions. He gave me more details about the financing. I continued to talk to both of them for the next few days. They were very professional about following up with me without making me feel any pressure. I compared pricing at 5 Mazda dealerships over the phone. Town North and one other dealership were the lowest. I then visited one other Mazda dealership and did not have a good experience. It was like night and day. I felt very pressured at the other dealership. I had just been in a car accident where my car was totaled and was already very stressed. I called Town North on the morning I wanted to buy the car and they made me an even better deal than before. They beat the other 4 dealerships by $250 - $950. This dealership seems very family oriented and family friendly. I had a long discussion with Christian about work life balance and the care they give their employees. Lisa in finance was very helpful and shopped around for the best rate for me, even though I had a rate through Texans. She also offered me advice on warranties. She was very helpful and I trusted her input. I also like the personnel in the service department. I highly recommend this dealership and would gladly do business with them again. More

Working with Matt Daggs was great. He is so energetic. He listened to what we were looking for in a new vehicle and recommended what might interest us. He was extremely knowledgeable about the features on th listened to what we were looking for in a new vehicle and recommended what might interest us. He was extremely knowledgeable about the features on the vehicle, both standard and optional. We had fun discussing price with Chris Pritt. We think we got a good and fare deal on the price. Even though we were already pre-approved with another institution, finance worked to see if they could get us better financing. This is our second Mazda from Town North. Victor Bernal (our service rep) has always gone above and beyond when ever we needed service on our vehicle. We returned because our first vehicle from Town North was a quality vehicle. When we needed it, Victor was a wonderful service rep and I am keeping him. More

I had superb, attentive service from start to finish. Everything promised was delivered without drama. Will Miller made the sale, Christian Pritt stepped in to finalize the pricing details, and Craig Mo Everything promised was delivered without drama. Will Miller made the sale, Christian Pritt stepped in to finalize the pricing details, and Craig Morris handled the financing paperwork. Very pleasant experience all the way around. I would definitely recommend this dealership. More

The dealership did a great job with my car purchase. The matched and beat the price that Freeman Mazda had offered me. It saved me the trouble of driving all the way to Irving. It was a Saturday at 6.45pm a matched and beat the price that Freeman Mazda had offered me. It saved me the trouble of driving all the way to Irving. It was a Saturday at 6.45pm and the key staff stayed behind to complete all the paperwork and had me out the door by 8pm. I had heard bad reviews about the dealer from several people and was really hesitant about buying from them. But, it turned out to be a good experience. More

Great experience! Worked with Matt Daggs who focused first on helping me understand the quality of the Mazda6 I bought, followed then by the appropriate price negotiations. Matt and Alex Tsavang offere first on helping me understand the quality of the Mazda6 I bought, followed then by the appropriate price negotiations. Matt and Alex Tsavang offered me reasonable pricing alternatives. Assertive but not pushy with a clear motivation to work with me in order to make the sale happen. Matt had the right amount of sales aggressiveness combined with the willingness to negotiate. The financing process went smooth, without the familiar uncomfortable final push to sell you everything else. Today I took it in for plates installation and some customization and had zero issues. The service department was both helpful and accomodating. Town North may not be the biggest Mazda dealer in Texas, however they certainly treated me like one their biggest customers. Overall one of my best car buying experiences. I would recommend Matt Daggs any day! More

Matt was wonderful, knowlegdeable and very helpful. I will definately by my next Mazda from him. Craig and Lisa were also very helful with the financing portion on the purchase of my 2010 Mazda Miata. will definately by my next Mazda from him. Craig and Lisa were also very helful with the financing portion on the purchase of my 2010 Mazda Miata. It's so fun to drive, having a blast with it!!! More

Overall we had an extremely positive experience. Our salesperson was knowledgeable, helpful, and very accomadating. He never pressured us and made the experience positve. From the test drive to the fina salesperson was knowledgeable, helpful, and very accomadating. He never pressured us and made the experience positve. From the test drive to the financing, we had a great experience. Our car was ready when promised and he even helped me sinc up my phone. I love my new car and have already recommended Matt and the dealership to several people. In fact my parents haven't bought a brand new car since 1960 and are considereing coming to Matt. More