Town North Mazda
Richardson, TX
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I pretty much knew which car I wanted before coming in, but Ed still made the process simple and easy. I got the car I had seen on-line and was in and out within a reasonable amount of time. There was no but Ed still made the process simple and easy. I got the car I had seen on-line and was in and out within a reasonable amount of time. There was no pressure and the prices and colors I had seen were what I paid. As well, with a 5 year old and newborn in tow, the entire staff was friendly and I really appreciated the ease in which the transaction took place. More
All the people in this dealership were friendly and competent! It was a good experience and I'm sure I'll visit this business next time when I'll be shoping for a new car and I'll recommend it to my f competent! It was a good experience and I'm sure I'll visit this business next time when I'll be shoping for a new car and I'll recommend it to my friends! More
Purchase price and automobile were decided over the phone. Very pleased with price paid. However, although I was told I might get more for my 2010 Mazda trade-in than we talked about once they saw the phone. Very pleased with price paid. However, although I was told I might get more for my 2010 Mazda trade-in than we talked about once they saw the car, they dug in their heels and would not give a dime more than the lowest amount we talked about. The car's trade in value according to Edmund's Black Book was quite a bit higher than they were willing to pay. I am disappointed about that. Everything else promised by the dealer was honored. I was surprised and disappointed to learn this dealership's service department in not open on weekends. That being the case, I will be servicing the vehicle at a dealership that is open on Saturdays. Also, difficult as it may be to believe, this dealership does not have a car wash machine. I was told all cars are washed by hand, which takes about 30-45 minutes. That means if my car was brought in to be serviced and I waited for it to be completed, the car would not be washed in a timely manner, if at all. While I do not know for sure, I can't believe this is the norm in the industry. My previous dealer, from which I purchased in excess of 10 cars, is open on Saturdays and will would wash my car whether brought in for service or not. More
Victor has been servicing my 2007 Mazda3 for 7 years & kept it in mint condition all these years. Just sold it & the new owner says it drives like new. Town North Mazda has an outstanding service dep & kept it in mint condition all these years. Just sold it & the new owner says it drives like new. Town North Mazda has an outstanding service department & I have been pleasantly surprised that their work is competatively priced. Don't be afraid to get your Mazda serviced at a dearlership because these guys will do an excellent job & it wan't be over-priced. Be sure to ask for Victor & he will take the very best car of you & your Mazda! More
The salesperson I spoke to, Edward Ruiz, was very accommodating and friendly. Mr Ruiz made the process of buying my new Mazda6 a quick and enjoyable one. accommodating and friendly. Mr Ruiz made the process of buying my new Mazda6 a quick and enjoyable one. More
Terry Mcelroy made the car buying experience enjoyable. He provided options and followed up on all details without being pushy or exhibiting any of the undesirable characteristics that unfortunately you co He provided options and followed up on all details without being pushy or exhibiting any of the undesirable characteristics that unfortunately you come to expect from many dealerships when buying a new car. Town North Mazda and Terry Mcelroy have made this our first choice when looking for a new or used car. More
Car buying and getting a tooth extracted are on the same level for me. However, I am glad to share that this recent car buying experience went very well. My new Mazda CX-9 is fabulous and all in all the e level for me. However, I am glad to share that this recent car buying experience went very well. My new Mazda CX-9 is fabulous and all in all the experience too about 3 hours with the bulk of it getting the car detailed and ready to drive off. I drove out of my way to get the best price and will come back again based on the experience. More
My experience was excellent. Will and Phillip helped me get into the car that I asked for. Will quoted me a price that I was comfortable with plus I was able to use my rebates. Phillip was extremely effi get into the car that I asked for. Will quoted me a price that I was comfortable with plus I was able to use my rebates. Phillip was extremely efficient and I didn't spend hours haggling over pennies. Will went over and beyond the call of duty by making sure I was able to get my car home the same day. More
Its been 4 months since I purchased my first new 2013 car, Mazda 3 sport! I love it. The people here are extremely nice and helpful! I recommend this Mazda Dealership to everyone! Ask for Samuel he knows car, Mazda 3 sport! I love it. The people here are extremely nice and helpful! I recommend this Mazda Dealership to everyone! Ask for Samuel he knows everything and anything you want to know about a car. Hope this helps More
I purchased my car 2 years ago and when I show up at this dealership, he still remembers me. I had a great experience with my purchase and will be a Mazda customer for life! dealership, he still remembers me. I had a great experience with my purchase and will be a Mazda customer for life! More