Town North Mazda

Samuel showed a lot of knowledge when showing the cars and he provided good service. Also he helped us during the closing time as well as anytime that we came back to the dealership. and he provided good service. Also he helped us during the closing time as well as anytime that we came back to the dealership. More

Throughout the entire process of sales and follow-up initial service, Alex proved to be a distinguished salesman. He was a good listener, he offered suggestions on how to save money (and still get the c initial service, Alex proved to be a distinguished salesman. He was a good listener, he offered suggestions on how to save money (and still get the car we wanted), he walked us through each step and gave us plenty of personal assistance. When we have returned to the shop to get our license plates and a small bit of service to the leather seats, he greeted me by name and he gave me a loaner car for the day. He is always all-smiles, very courteous, and professional. If I were to purchase another car in the near future (and I might), I would be very interested in visiting Town North and Alex again. Thank you! More

I was looking at all of the dealerships in the area for my first new car, and I was blown away by the comfort level I felt at the Mazda dealership. They did not hassle me to make a decision, it was more li my first new car, and I was blown away by the comfort level I felt at the Mazda dealership. They did not hassle me to make a decision, it was more like they wanted me to take my time consider all of my options and choose what was best for me, which turned out to be the Mazda2 from their dealership. I would recommend this dealership and specifically Samuel to anyone because they were aware of all of my needs (over theirs), he was polite and courteous always, and most of all they did not try to sell me something I didn't need or want. This was the first dealership where I enjoyed my visit and didn't feel like I was getting ripped off. I am a lifetime customer. More

When I called in 30 minutes before closing Eddie was still willing to let me take a test drive of the Miata. Upon arrival I was directed to him by his friendly associates. Needless to say the test drive still willing to let me take a test drive of the Miata. Upon arrival I was directed to him by his friendly associates. Needless to say the test drive was AWESOME and I ended up taking it home that night. The deal laid out on the table was good and the whole staff was very helpful. Eddie was very patient with me and explained he would walk me through the whole deal. He did well and I appreciated his service! More

I enthusiastically recommend Town North Mazda in general, and Will Miller in particular. I came in to test drive a 2014 Mazda 6 last weekend and fell in love. I'm not one to jump into a commitment like a n and Will Miller in particular. I came in to test drive a 2014 Mazda 6 last weekend and fell in love. I'm not one to jump into a commitment like a new car head first, however. Will was very knowledgeable about the model and more than willing to let me take it for a spins on multiple occasions. He was extremely patient, never put any pressure on me, and was more than amenable to not only letting me work within my timeframe, but happy to have me shop around. In the end though, besides the fantastic shopping experience, they beat the next closest deal on the table by $68 a month on a 36 month lease. As long as I'm in Dallas, I'll keep coming back to Will and Town North Mazda More

Customer service was prompt and thorough. Quality of work was excellent. Both Edward Ruiz and Craig Morris knew and performed their jobs well. They were friendly, professional, and knowledgeable. Overall e was excellent. Both Edward Ruiz and Craig Morris knew and performed their jobs well. They were friendly, professional, and knowledgeable. Overall experience was stress-free and pleasant. The price of our new vehicle was very fair and the efforts put forth by Mr. Ruiz and Mr. Morris to accommodate our budget were exceptional. We would highly recommend Town North Mazda as a dealership, Mazda as an exceptionally good vehicle and, most importantly, Edward Ruiz and Craig Morris as professionals with whom to do business. More

This was the easiest time I've ever had leasing a car. The salesman Will Miller has guaranteed that my next car will definitely be a Mazda! He was friendly, knowledgeable, thorough, and made me fee car. The salesman Will Miller has guaranteed that my next car will definitely be a Mazda! He was friendly, knowledgeable, thorough, and made me feel comfortable in choosing a vehicle. I felt total confidence in Mr. Miller's recommendations; he listened to me and did a wonderful job in guiding me in making my decision. He was forthright, and I truly appreciated that. I went into Town North Mazda to get a feel for what type of car I might lease; within an hour, I was driving my new Mazda CX-5 off the lot. Again, thanks to Will Miller for an excellent purchasing experience at Town North Mazda in Richardson, TX. More

I was in the market for a new car when I happen to drive by the Town North Mazda dealership. I was greeted by Terry McElroy who showed me multiple styles that were available. After describing to him the spe by the Town North Mazda dealership. I was greeted by Terry McElroy who showed me multiple styles that were available. After describing to him the specific features I was looking for he recommended the Mazda2. Terry and his managers were very helpful in finding the model (with the EXACT specifications I wanted!) as well as worked with my budget. Mr. McElroy was very welcoming, professional, and knowledgeable about the Mazda product. Town North Mazda really knows what customer service means. I could not have asked for a better car buying experience. I would highly recommend buying a vehicle from Terry McElroy and Town North Mazda. More

I wanted to tell you about the pleasant experience I had at Town North Mazda. I wandered onto the parking lot, not even sure what type of car in which I was interested. Terry McElroy came out in the heat at Town North Mazda. I wandered onto the parking lot, not even sure what type of car in which I was interested. Terry McElroy came out in the heat to greet me and welcome me inside. Through the next week, Mr. McElroy was patient with my indecision and lack of direction. He never pressured me and let me take my time in slowly deciding on a new vehicle. I test drove a few vehicles and he was eager to make sure I had the type of car I wanted. I can honestly say that it was because of the professionalism that Mr. McElroy displayed that I made my decision to purchase a vehicle with him. I had looked at several cars and different dealerships, but felt Mr. McElroy set his dealership apart from the rest. The total time to purchase the car was a few hours and I felt I was being heard during the process. I walked away with a good feeling about my new Mazda and I would do business again with Mr. McElroy in the future. More

Ed was a wonderful salesman, I will be back to buy from him again. Alex, however was rude, pushy, and insulting. Ed was the only reason I didn't walk away from the deal all together. him again. Alex, however was rude, pushy, and insulting. Ed was the only reason I didn't walk away from the deal all together. More