Town North Mazda

I can honestly say that in the forty years I have been purchasing new vehicles, this was the first time I experienced a very pleasurable experience purchasing the car. Edward was very knowledgable about t purchasing new vehicles, this was the first time I experienced a very pleasurable experience purchasing the car. Edward was very knowledgable about the cx-5 and was extremely helpful in finding the vehicle that had the features I wanted without having to purchase packages I would not use. Edward worked very hard to find a price on the new vehicle and in obtaining a fair trade in value for my old car that was agreeable to me and the dealership. All of the staff I encountered at Town North were very friendly and professional. Craig Morris in finance department was also very helpful and a pleasure to do business with. Best experience ever! I will definitely recommend Town North to all my friends! More

Great and friendly dealer. He got me the lowest price on a Mazda 3 and did everything to make me feel comfortable at the dealership. a Mazda 3 and did everything to make me feel comfortable at the dealership. More

Visited the lot after work one day, found the car I wanted, talked to Will Miller. Next day, he sent me an email with the quoted price for the car. Drove to the lot that night, when I got there he quot wanted, talked to Will Miller. Next day, he sent me an email with the quoted price for the car. Drove to the lot that night, when I got there he quoted me a higher price. When I reminded him of his earlier, lower quote, he said he made a mistake and wrote down the lower number, $1,000 less. It was a reasonable price, so I decided to trade in my used vehicle and buy the Mazda. The finance manager threw a lot of papers at me to sign and kept talking the whole time, hardly giving me time to think. When I got home I read through carefully and saw that they jacked the price back up $1,000. They also told me my trade-in was only worth a certain amount, according to Kelly Blue Book. I got home and checked Kelly Blue Book, the car in poor shape was worth four times that amount as a dealer trade-in, and my car was in very good condition and low miles. I felt mistreated--they were either very sloppy, or they were trying to hoodwink me. You be the judge. I love the car, and I've purchased many Mazdas over the years and had no problems like this with any other dealer. Town North is giving the Mazda dealer network a bad reputation. More

Eddie practically swept me off my feet. He knew his inventory so well that barely a few words from me and my options were narrowed down pronto. Didn't have to do much thinking. Love the car. inventory so well that barely a few words from me and my options were narrowed down pronto. Didn't have to do much thinking. Love the car. More

It was great car buying experience, supported by professional and knowledgeable staff. Purchased my second Mazda vehicle from Town North Mazda and strongly recommend this dealership to my friends a professional and knowledgeable staff. Purchased my second Mazda vehicle from Town North Mazda and strongly recommend this dealership to my friends and relatives. More

Just want to say thank you to Will Miller for working with us so diligently. The purchase of the car, from the negotiation to taking ownership, was a breeze. After a few phone calls and a quick demo dr with us so diligently. The purchase of the car, from the negotiation to taking ownership, was a breeze. After a few phone calls and a quick demo drive, I left with my new Mazda in less than 90 minutes... Thanks for helping us buy our second Mazda from Town North!! More

From my initial contact with Terry through the delivery of the vehicle he was very accommodating to my special requests and proactive on keeping me informed on the status of the vehicle delivery, special o of the vehicle he was very accommodating to my special requests and proactive on keeping me informed on the status of the vehicle delivery, special optional add-ons I wanted, and the financing options. I would highly recommend Terry to my friends and look forward to continued business with Terry and Town North Mazda. Michael Basehart More

Edward was very helpful before, during & after the sale. He went out of his way even when I came in for a minor service issue 2 months after the sale, to make me feel like I was a valued customer. Eve sale. He went out of his way even when I came in for a minor service issue 2 months after the sale, to make me feel like I was a valued customer. Everyone I have delt with at this dealership has been the same. I highly reccomend this vehicle and dealership. More

Great customer service. Was concerned completely about the customers needs. Overall his help made the visit much easier and very pleasant. Gets two thumbs up from me! the customers needs. Overall his help made the visit much easier and very pleasant. Gets two thumbs up from me! More