Town North Mazda

I enjoyed my experience at Town North. Terry McElroy was my salesman and he was great. Alex was very helpful, service has been great, I would recommend this dealership. my salesman and he was great. Alex was very helpful, service has been great, I would recommend this dealership. More

I have purchased 5 Mazda's from Town North beginning with 3 MPV's in 1999. My next vehicle was a 2008 Mazda 3 GT and my latest a 2014 Mazda 3 GTs. Each time my purchase/lease negotiations were smooth a with 3 MPV's in 1999. My next vehicle was a 2008 Mazda 3 GT and my latest a 2014 Mazda 3 GTs. Each time my purchase/lease negotiations were smooth and I felt fairly treated.This time was no exception. Alex found the exact model I was looking for and I love my new car. While my new car is too new to require any service I have always had a great experience working with both the service department, especially my former service writer Penny. That's not to say I have seen much of the service department because each of my Mazda's have been incredibly reliable and trouble free. More

Salesman hummed along to my Maroon 5 during the test drive—stopped humming during swear words—how considerate! Helped me clean change out of my old car and gave me a Christmas bow to put on my wife's ne drive—stopped humming during swear words—how considerate! Helped me clean change out of my old car and gave me a Christmas bow to put on my wife's new CX-5. Great orientation and Q&A after the sale. Financing and warranty straight-forward. Good coffee and service department. More

Friendly, listened to what I was looking for and responsive to that without trying to get me into something else or upsell me. Painless, easy and quick paperwork process. Very pleasant experience an responsive to that without trying to get me into something else or upsell me. Painless, easy and quick paperwork process. Very pleasant experience and I LOVE the car! More

Alex and the rest of the team were attentive, communicated clearly and were prompt with answers to all my questions. They made the whole process so simple. communicated clearly and were prompt with answers to all my questions. They made the whole process so simple. More

El trato profesional y amable del senor samuel portillo fue excelente y claro que lo recomiendo ya que tie.en la maneta de ayudar a la gente. fue excelente y claro que lo recomiendo ya que tie.en la maneta de ayudar a la gente. More

The customer service was the best customer service experience I have ever had from a car dealership. I had been shopping for an Infiniti at several other dealerships. The reasoning for not purchasing experience I have ever had from a car dealership. I had been shopping for an Infiniti at several other dealerships. The reasoning for not purchasing elsewhere was due to their lack of customer service. Alex & his team at Town North Mazda went above & beyond my expectations. I would recommend them to all of my friends & family! More

Shamsi was my salesperson and he was extremely helpful while never pressuring me to make a decision. The sales manager, Alex, was very friendly and he helped me get to the right price. I dealt with Craig while never pressuring me to make a decision. The sales manager, Alex, was very friendly and he helped me get to the right price. I dealt with Craig in the finance department and he took the time to answer all of my questions thoroughly. I also had help from Will who was very knowledgeable and he showed me a few extra things about my new car. These guys are great and I'm 100% satisfied with my purchase. I love my Mazda3!! More

Sales Manager Alexis made my car purchases experience very easy one, he was about satifying the customer, & friendly. The deal was made with no hasssels. very easy one, he was about satifying the customer, & friendly. The deal was made with no hasssels. More

I moved to Dallas a few weeks ago and didn't have a car and knew very little information on where to start my search. I reached out to the online sales support at Town North Mazda and Will Miller email car and knew very little information on where to start my search. I reached out to the online sales support at Town North Mazda and Will Miller emailed be back with detailed information. He let me know of current sales and offers and worked with what I was looking for. After feeling comfortable with my initial communication via email, I went to the dealership to see what cars were available. The team at Town North was instantly welcoming and not fake or persuasive just to push a sale. Since I knew that I wanted a Mazda3 sport, we quickly got in the car and took it for a drive. Will offered me a great deal on the car - no hassle or arguing on the price! I ended up taking the night to think about the deal and leaving the dealership I didn't feel any pressure from Will or any of the staff. The very next day, Will followed up on my thoughts and even picked me up from work to come finalize the purchase of my now new car! This is my first experience buying a car, and I couldn't imagine working with a better dealership or staff! Will and Town North Mazda were all around fantastic! More