Town North Mazda

Bought a Car from afar - GREAT DEAL I am a military member who worked the price through USAA/True Car and had it shipped to me (I did the shipping) as I am stationed in Alabama. I could I am a military member who worked the price through USAA/True Car and had it shipped to me (I did the shipping) as I am stationed in Alabama. I could not find the car/color Mazda 3 s Grand Touring that I wanted within 250 miles. So I used the Mazda web site to find the exact match and then re-used USAA/True Car to find a dealer, in the Dallas area there were 4 and all in were in the USAA/True car program. Initially Town North was in the middle of the prices so I started with the least expensive. I am not going to name the dealers on prices but after 4 days the 1st dealer finally said they could not do the deal with me not coming into the dealership which I made clear I was interested in their ‘delivery’ option. I then tried the most expensive, they were willing to match the lowest price if I sent the price sheet to them, but after 2 days they too said they needed me to come in even though they also advertised 'delivery available'. I then sent my info to the remaining 2 dealers in the middle, Classic of Denton’s salesperson was rude when I asked the question if they required me to come in through their Chat system. Then I got to Town North, Will Miller was very good, looked into it and said they could do it. At this stage I never even asked if he would match the lowest price. I had all ready looked for this vehicle and knew it was nearly $2,000 cheaper than my local dealer and almost $1,500 less than anywhere in Southern Alabama. I did see a pop-up on the Town North website that said I could save $1,000 for a loyalty bonus and to ask, so I did. Will said he could save me $750 if I financed through them. I got a 1.74% rate a bit more than the deal at USAA through the car buying program but well worth it. So I got this vehicle at a great price and with great customer service. Will responded to my e-mails and phone calls promptly. I even spoke to Alex Tsvang Sales manager who was helpful. More

BEST CAR SHOPPING EXPERIENCE EVER!!! Fast & ridiculously easy to buy a car!No xx, No Nonsense, No sugarcoating !Questions were answered honestly & without a gimmick.Wonderful, trustworthy Fast & ridiculously easy to buy a car!No xx, No Nonsense, No sugarcoating !Questions were answered honestly & without a gimmick.Wonderful, trustworthy & professional.HIGHLY recommended! More

Great car buying experiance Sales person was on the ball. Did not try and sell me into anything else. Prompt in all communication. Was able to get a better deal than originally d Sales person was on the ball. Did not try and sell me into anything else. Prompt in all communication. Was able to get a better deal than originally discussed and was in and out of the dealer with new keys in hand in half an hour. I highly recommend this dealership! More

Very easy to buy from I have to admit that I dreaded the negotiation part of buying a car. I had not bought a new car for almost 30 years. I had just spent time with a sale I have to admit that I dreaded the negotiation part of buying a car. I had not bought a new car for almost 30 years. I had just spent time with a sales person on a Honda CRV and that was painful and slow and somewhat confirmed my fears. But I worked with Terry McElroy at Town North and he made it painless and easy. He explained all of the safety and other features of the car when I first looked at it and was very patient and friendly in answering all of my questions. I went in alone and was worried about how the sales people would treat me as a woman by myself. But Terry made me feel completely at ease and no question was too simple to get an answer. I fell in love with a nice brand new red CX5 and while it cost more than I was budgeting for, Terry helped my husband and me work through the process and get the rebates and deals that were available so that we were all happy with the final result. Thanks so much to Town North and Terry for a very happy experience. More

Awesome service/experience Seriously such great service and such an easy process with no problems. I went in to just look but they made it so easy and so helpful that I ended up Seriously such great service and such an easy process with no problems. I went in to just look but they made it so easy and so helpful that I ended up leaving with a brand new car. They were awesome! More

Great buying experience. We had a great buying experience with Town North Mazda. With their no-nonsense approach, we were welcomed and respected as potential customers. After We had a great buying experience with Town North Mazda. With their no-nonsense approach, we were welcomed and respected as potential customers. After a long day of shopping and comparing, we eventually walked a deal from another Mazda dealership and came back to Town North to complete the experience and purchase our car from them. Top rated, in my opinion. Even the financial experience was pleasant, with no pressure to purchase extended warranties and other such amenities. We left feeling good about the entire experience. Thank you, Town North Mazda, for a great car-buying experience. More

Excellent experience!! My husband and I recently purchased our second car from this dealer, our 2014 CX-5. We had the pleasure of working with Samuel Portillo both times. He My husband and I recently purchased our second car from this dealer, our 2014 CX-5. We had the pleasure of working with Samuel Portillo both times. He was very helpful, he's a very outgoing and friendly person, he made us feel so comfortable during all the process. He took the time to shows us all the choices we had, and gave us detailed info of the vehicle we chose. He's incredibly professional and we're more than satisfied with his service. I would definitely recommend this dealer and will also come back for my next car. Thank you Samuel and Town North Mazda for your exceptional service….I love my CX-5! More

New CX-9 We just purchased a new CX-9 from Town North Mazda and we left the dealership happy with our car and happy with the experience! From our first interac We just purchased a new CX-9 from Town North Mazda and we left the dealership happy with our car and happy with the experience! From our first interaction with Will Miller, to our last interaction with Craig Morris we rate the experience first rate! We highly recommend Town North, Thanks Guys! More

REPEAT BUYER PURCHASED 2014 MAZDA 3 AND 2015 MAZDA 6, BOTH VEHICLES ARE GREAT. TOWN NORTH MAZDA WAS TERRIFIC. THESE ARE 4TH AND 5TH VEHICLES PURCHASED FROM THEM. PURCHASED 2014 MAZDA 3 AND 2015 MAZDA 6, BOTH VEHICLES ARE GREAT. TOWN NORTH MAZDA WAS TERRIFIC. THESE ARE 4TH AND 5TH VEHICLES PURCHASED FROM THEM. EASY, FAST, AND SIMPLE. More

Wonderful car buying experience Friendly dealership with knowledgeable staff and excellent managers. Honest and low key-no pressure approach made for an easy choice. Quality and ex Friendly dealership with knowledgeable staff and excellent managers. Honest and low key-no pressure approach made for an easy choice. Quality and exciting new cars are fun to drive as well while trade in was made very easy. More