Town North Mazda

Great Experience Met with Arthur, went for a test drive. He was very helpful and knowledgeable about the Mazda3. I would strongly suggest seeing this dealership. They Met with Arthur, went for a test drive. He was very helpful and knowledgeable about the Mazda3. I would strongly suggest seeing this dealership. They made the whole car buying process, especially for a first-time buyer like me, very easy. More

Great Buying Experience - For the 9th Time! This is my 9th time to buy a new Mazda at Town North Mazda and the buying experience is always 5 star! Alex, your are the best sales manager I have e This is my 9th time to buy a new Mazda at Town North Mazda and the buying experience is always 5 star! Alex, your are the best sales manager I have ever worked with in 30+ years of buying new cars and Mazda just makes exceptional cars for the money. Richard, thank you for the best new car delivery experience I have ever had. Not sure how you all do it but you seem to always top my previous delivery experience each time I get a new car at Town North. A big thank you to Lisa for getting the important paperwork doing quickly and painlessly. Just, no better place to buy a Mazda then Town North. Thanks to Alex, Richard, and Lisa for another excellent, 5 star buying experience!! . More

Pleasantly Surprised I found my way to Town North Mazda via a bad experience I had at El Dorado Mazda. I had been in talks with Will about their inventory and availability I found my way to Town North Mazda via a bad experience I had at El Dorado Mazda. I had been in talks with Will about their inventory and availability and he was very helpful simply through email. We were able to set up a time to go over information in detail. I was promptly greeted and met by Will in a timely manner. He was very friendly and accommodating and took a moment to listen to what I was looking for before showing me anything. We then went over to a desk to discuss options for financing or leasing and I was given information on both options with which to make my decision. The whole time Will was helpful without being too overbearing. After making my decision Will gave my information to finance to work with and, while waiting, Will spoke with my family members and I just to make us feel more comfortable and welcome. Once we heard back from finance I was able to finish the paperwork and receive my car. I was keen about mentioning a free tinting special they had going and Will made the call to get my windows done which took about 2 hours off site as this was a Saturday. Once the car was done I was given the key and told to enjoy which was a given at that point ;) Overall I felt very comfortable at Town North due to a very relaxed and welcoming environment. I did not see salespeople waiting around and "pouncing" on the nearest customer as I have at other dealerships. Everyone was smiling and calm and willingly helpful. Will was especially helpful from beginning to end from the moment I received his initial email to the moment he handed me the keys. I will definitely be making any future purchases through Town North, and if possible, Will Miller as well as letting all my friends know... thanks guys! More

Great Dealership This was the smoothest and easiest car buying experience I've ever had. Everyone I dealt with from the sales person to the sales manager to the financ This was the smoothest and easiest car buying experience I've ever had. Everyone I dealt with from the sales person to the sales manager to the financing staff was friendly, extremely helpful, and attentive to my interests. They even kept working after hours to get me a better financing rate. I highly recommend this dealership. More

Excellent overall car buying experience! From the moment I arrived at the dealership to when I left with my new car, the level of service I received from everybody I interacted with was excel From the moment I arrived at the dealership to when I left with my new car, the level of service I received from everybody I interacted with was excellent. The entire experience was smooth and pleasant. I will definitely direct anybody I know that is looking for a vehicle to Town North Mazda. More

Excellent I came in near closing time hoping to at least test drive the car I wanted. Instead of rushing me or turning me away, they were more than willing to s I came in near closing time hoping to at least test drive the car I wanted. Instead of rushing me or turning me away, they were more than willing to stay after hours and take their time to answer any questions I had. They were friendly and wanted to help choose what car was best for me and my budget. Excellent service overall. More

Disappointing Service Experience I recently paid $1,000 for service and still have the same problem and am very disappointed, especially since I bought my car there. I am not a car me I recently paid $1,000 for service and still have the same problem and am very disappointed, especially since I bought my car there. I am not a car mechanic, so when they diagnosed my issue, I didn’t complain or argue, I just paid them their price, which was $1,000 to replace a fuel pump. Well, I still have the same issue, and now the rep has not called me back. Today I checked my credit card statement, and found that the rental car they supposedly took care of because they didn’t have the needed part onhand and I had to leave my car overnight, was also charged to my credit card. I bought my car there and obviously was just too loyal. I know I need to buy a new car in the near future, but this dealer is definitely now off the list, considering I can’t trust what they say. It has been a very frustrating and disappointing experience, and now I am still dealing with the original issue. More

A pleasant place to buy a car I just bought a CX-5 from this dealership, from Richard Blye. I really like the attitude of the dealership, they are no pressure, they don't add a lo I just bought a CX-5 from this dealership, from Richard Blye. I really like the attitude of the dealership, they are no pressure, they don't add a lot of extra over priced junk to jack up the price, and there's not a lot of pressure to add extra things in the financing. Very pleasant. More

Months of searching We were searching for a new car and did EXTENSIVE research on reliability, price, gas mileage, parts prices, etc. We have been driving Lexus and deci We were searching for a new car and did EXTENSIVE research on reliability, price, gas mileage, parts prices, etc. We have been driving Lexus and decided to trade one in and look at zipper car. We searched all the major brands and kept coming back to Town North Mazda. We bought our Mazda 3 from Richard Byle. We are having a wonderful time "hugging the road!" ZOOM ZOOM. The buying experience was painless and quick. Thank you ALL at Town North Mazda! More

No Nonsense! Great Experience! I originally went in for routine maintenance on my car, but ended up purchasing a new car. This is my second purchase from this dealership. I must I originally went in for routine maintenance on my car, but ended up purchasing a new car. This is my second purchase from this dealership. I must say, both times was great. Being a woman, I am often cautious about buying a car without a man there to make sure I'm not being taken on that proverbial ride. Needless to say, I got a great and fair deal each time. My salesperson, William was excellent (and so was everyone else who aided in the purchasing process)! He is very friendly and did not try to sell me more than I asked for (no haggling....no nonsense). I am recommending to everyone I know, who is in the market for a new car, to buy from Town North Mazda and purchase from William Miller. The car is beautiful and runs great (no complaints). I will be a Town North Mazda buyer for life!!! Thanks for the great buy. More