Town North Mazda

Good Price and No Pressure I had a great experience at Town North Mazda when I recently bought my CX-5. I had never purchased a brand new car before so I was a little nervous. A I had a great experience at Town North Mazda when I recently bought my CX-5. I had never purchased a brand new car before so I was a little nervous. Alex and Samuel made me feel very comfortable and didn't pressure me at all. Before buying the car, my husband and I did a lot of research online and were able to get the best price in the DFW area at Town North Mazda. And it was such a relief to find that the price we were given via email was the same as the price we were given when we arrived in person. I would highly recommend this dealership to anyone who would like to purchase a Mazda. More

Great experience and great price. We went to Town North Mazda in February, knowing the model and trim style we wanted. (2016 CX5 2WD Touring) We looked at cars, and our sales consultan We went to Town North Mazda in February, knowing the model and trim style we wanted. (2016 CX5 2WD Touring) We looked at cars, and our sales consultant, Richard Blye, was very helpful. He showed us several trim levels and talked to us about each one, but as we explained why we did or did not want certain features, he did not try to pressure us to change our mind or take an in-stock vehicle that was different than we desired. We weren't ready to buy the first time we came in, and Richard totally understood. He did ask for our name and number, and he texted us to let us know he was available whenever we were ready to buy. He did not text multiple times - just once so we had his number. We then configured the car on the internet, and all the other dealers put high-pressure email campaigns on us to come see what they had in stock, since none of them had that particular car in inventory. We also got an email from Will Miller and Alex Tsvang, but once we let them know we had already been talking with Richard, they just said, "No problem. Call Richard whenever you are ready and we will honor the internet price." When we were ready to buy, we contacted Richard and told him the exact car we wanted. When we got to the dealership, we found out from Alex that the car was in their inventory, but not yet on their lot. He asked if we wanted to look at a Grand Touring model, but we didn't want leather. So he said, "No problem. Let me check how long it would take my driver to get that car here." He was able to get it before noon the next day (I'm assuming it was at the Houston customs port). Meanwhile, we got a promotional email via email offering another $500 credit through March 21. We couldn't pick up the car until the 23rd and had not yet signed any paperwork, but Alex still honored the $500 credit since the car was already on the way to us. Both Alex and Richard were attentive, helpful, friendly and low-pressure. They told us options, but never pushed us. When it came time for the paperwork, I expected dozens of papers and an hour of paperwork along with the high-pressure pitch to buy extended warranties as I had experienced at other dealerships. But not at ALL! We got the paperwork done in a very short time, and it was clear and simple. Overall, everyone here was great and the whole experience was comfortable. We will definitely go here for our next car. More

Smooth and Carefree I got my new Mazda CX-5 from Town North Mazda a little over a week ago and I love it. It is has everything we wanted and at a great price. This was ho I got my new Mazda CX-5 from Town North Mazda a little over a week ago and I love it. It is has everything we wanted and at a great price. This was honestly the greatest car buying experience I've ever had. No one was standing outside the doors prowling or waiting for me when I got out of my car to rush at me (which makes me uncomfortable). I had the opportunity to look around and see what I liked first and then ask for help. They were considerate, polite, and very honest (rare experience for me); even considering that I shop around for the best deal to get exactly what I want. I felt like it was about me and not just the dealer trying to get a commission out of a sale. I test drove the CX-5, played with all the buttons and features, and asked tons of questions. My dealer (Blake) went above and beyond to make this car buying experience smooth and carefree. I even went to a different dealership to check out other cars but I came back to Town North Mazda for the amazed CX-5 since nothing else compared or had exactly what I wanted. More

Great experience Looked at almost every brand of SUV. Finally found the perfect one. Mazda 2016 CA Touring, from Town North Mazda. From the first phone call with Chr Looked at almost every brand of SUV. Finally found the perfect one. Mazda 2016 CA Touring, from Town North Mazda. From the first phone call with Christian Pitt, to making an very fair and great deal, to finance, and out the door. It was the exact color, style, and trim level we wanted. Could Not have had a better experience anywhere else. I will highly recommend Town North Mazda More

nice service thanks for your very nice service and help 100 recommended though I was out of town made me feel at home thanks TOWN NORTH MAZDA thanks for your very nice service and help 100 recommended though I was out of town made me feel at home thanks TOWN NORTH MAZDA More

Best car and pleasurable buying experience After spending time at other dealerships I had the good fortune of finding the right place to buy a new Mazda 3. My car was in stock and Internet di After spending time at other dealerships I had the good fortune of finding the right place to buy a new Mazda 3. My car was in stock and Internet director Will Miller and sales manager Alex Tsvang are terrific. Lisa and Greg in finance found an incredible interest rate for me. I can see why there were so many happy buyers on that busy Saturday. Do yourself a favor and head straight to Town North Mazda and pick your next great car. I'm glad I did. You will too! More

Superb Buying Experience I just purchased a new Mazda 3 from Town North Mazda. It was a superb experience. Salesman Samuel Portillo was patient, knowledgeable, and kind throug I just purchased a new Mazda 3 from Town North Mazda. It was a superb experience. Salesman Samuel Portillo was patient, knowledgeable, and kind throughout the process as I test drove a couple of different models and made a decision. Samuel came across as a good family man that just wanted to help me find the best car for me and my family. I received absolutely no pressure from him at all. He took the time to walk me through the amazing technology in the car and even connected/synced my phone via Bluetooth before I left. Financing was a breeze and Lisa in finance was incredibly efficient. I highly recommend this dealership! More

Great experience purchasing a new car My wife and I recently purchased a new CX-5 at Town North Mazda, working with Terry McElroy. Terry was very informed about the vehicle and straig My wife and I recently purchased a new CX-5 at Town North Mazda, working with Terry McElroy. Terry was very informed about the vehicle and straight with us about the price and options. He was very patient, and when we were down to a choice between the CX-5 and one other car, he was willing to let us come back and test drive as much as we needed to to help us make our decision. At the end of the day, we got the car for almost exactly the price we expected having done our research online, and the negotiation was short, straightforward, and fair. Overall, this was one of the best experiences we've had purchasing a car. More

Definitely Recommend Just bought a new Mazda 6 from Town North. The sales staff was friendly, we worked with Arthur, and he was very accommodating and very quick. We were Just bought a new Mazda 6 from Town North. The sales staff was friendly, we worked with Arthur, and he was very accommodating and very quick. We were able to have the cars windows tinted and washed within a few hours of making a decision so that when we went to fill out paper work the car was ready to roll of the lot. Craig at the finance department was also very friendly. This is the second Mazda we've bought from them and I definitely recommend them. More

Easy, Hassle-Free Experience As a recent college graduate buying my first car, I found the people at Mazda (particularly Richard Blye) to be very honest and friendly. I never felt As a recent college graduate buying my first car, I found the people at Mazda (particularly Richard Blye) to be very honest and friendly. I never felt from Richard or anyone else at the dealership that I had to purchase that day and they treated me like a person, not a transaction. I didn't have to do any haggling over price because they got me a very reasonable price (via truecar.com). I would definitely recommend Town North Mazda and Richard to anyone who is looking for a great car and a great car buying experience. More